| Fantastic Vent [message #259621] |
Thu, 21 August 2014 16:01  |
Hal StClair
Messages: 971
Registered: March 2013
Location: Rio Rancho NM
Karma:
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Senior Member |
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It used to be that Fantastic Vent couldn't do enough for their customers. Any problem would be quickly remedied either on the spot or a replacement quickly shipped at no charge. Sad to say that is no longer the case. At the recent FMCA Convention in Redmond, OR, I tried to get a part for my vent assembly. I was told to call the factory as they no longer bring replacement parts or offer any repair service. Upon calling the factory I was informed they no longer have the parts I need but I could buy an "upgrade" kit ($279.95 list price) that would let me retain the outside flange and cover but would lose the infinite speed control and existing wall mount I now have. Of course they won't sell the part direct so I'll have to find a dealer. GREAT service-I've bought my last Fantastic Vent for sure. Too bad, I guess the service they used to offer is almost a thing of the past.
Hal
"I enjoy talking to you. Your mind appeals to me. It resembles my own mind, except you happen to be insane."
1977 Royale 101348,
1977 Royale 101586, Diesel powered,
1974 Eagle Bus 45',w/slideout,
Rio Rancho, NM
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