| Another UPS Freight Horror Story [message #141147] |
Fri, 26 August 2011 21:27  |
Carl S.
Messages: 4186
Registered: January 2009
Location: Tucson, AZ.
Karma:
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Senior Member |
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Chalk up another one for UPS Freight:
This morning I got a call from my RV appliance parts friend saying that the new refrigerator he ordered for me was going to be delivered between 1:00 and 3:00 this afternoon. I asked him to call me as soon as he saw the truck so I could head out to pick it up. By 1:45, I hadn't heard anything form him, so I called and told him I was going to head out in his direction. I know it was a little early, but I had to drive about 30 miles to the other side of the Tucson Mountains.
I got to Mike's house at about 2:30 and the fridge hadn't been delivered yet. I was invited in to wait. Finally, at 5:30, a big UPS Freight truck shows up and Mike and I head out to unload the fridge. I pull my Cherokee over behind the truck, and Mike goes over to the truck. As the driver opened the door, Mike noticed that the fridge was leaning against another crate in the trailer. When the driver brought the fridge to the rear, and loaded it onto the lift gate, I noticed that the box was badly damaged. The driver says "it's just the back", and I say "that's where all the working parts are".
We opened the box and discovered a couple of dents in the insulation...right where the cooling lines enter the back of the fridge. Up toward the top, there were a couple of bent cooling fins (more like plates) on the top coil. Overall, it didn't look too bad until I noticed the brackets holding the top coils to the back of the refrigerator were bent to the right and all but torn off.
To make a long story short (I know...too late) after driving for 45 minutes, waiting until 5:30 for a 3:00 delivery, I had to refuse the shipment (on the driver's recommendation, by the way) and drive home another 50 minutes empty handed. I was hoping to get the major part of the installation done this weekend. Now I don't have any idea when the replacement fridge will be here, or what shape it will be in when it gets here.
Frustrating and disappointing to say the least.
Just venting.
Carl Stouffer
'75 ex Palm Beach
Tucson, AZ.
Chuck Aulgur Reaction Arm Disc Brakes, Quadrabags, 3.70 LSD final drive, Lenzi knuckles/hubs, Dodge Truck 16" X 8" front wheels, Rear American Eagles, Solar battery charging. GMCSJ and GMCMI member
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