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Tow job ruins transmission, any recourse? [message #65643] Wed, 25 November 2009 12:43 Go to next message
carguy is currently offline  carguy   United States
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Location: Coshocton OH
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Does anybody happen to know if there is any recourse when a towing company does damage to your coach while towing.

When I lost my rear wheel I called Good Sam and told them I needed a roll back. They said that they would send one but when the wrecker showed up it was a standard wrecker. The tow operator told me that the GMC wouldn't fit on a roll back and, besides, there is no problem with lifting the rear end and doing a standard tow. I specifically asked about the advisability of towing the GMC from the rear because of possible damage to the transmission and was told it would not be a problem.

Turns out when I picked up the coach from Grandview Motorhomes that there is no low range, almost no mid range and noise in both neutral and park. I didn't realize these problems until I got home and found that I could not climb the hill to my shop.

I'm obviously pissed an Good Sam, and the towing company but my question is is there any recourse at this point?


Bill Brown - '77 Buckeye Cruiser
Coshocton OH
carguybill@sbcglobal.net
Re: Tow job ruins transmission, any recourse? [message #65645 is a reply to message #65643] Wed, 25 November 2009 12:54 Go to previous messageGo to next message
Neil is currently offline  Neil   United States
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Registered: July 2007
Location: Los Angeles and Magalia, ...
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The first thing to consider is if you have, by contract, waived or released the towing company from those sorts of claims. You need to review the Good Sam agreement and whatever paper work you signed at the scene.

If there is no waiver or release, it is at least arguably below the standard of care, and hence negligent, for a towing company to move your vehicle in a way that does additioanl damage to the vehicle.

Of course, you need to secure an opinion as to the cause of the transmission problem, document and retain evidence that supports the opinion, and present that -- assuming there is no waiver by contract - to the towing company for presentation to its insurer.

Depending on the amount at issue, and assuming the claim is rejected, you either need a lawyer or a really good presentation for small claims court.

Good Luck.


Neil
76 Eleganza now sold
Los Angeles
Re: Tow job ruins transmission, any recourse? [message #65647 is a reply to message #65643] Wed, 25 November 2009 13:55 Go to previous messageGo to next message
nchapekis is currently offline  nchapekis   United States
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Location: Ypsilanti, MI
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carguy wrote on Wed, 25 November 2009 13:43

Does anybody happen to know if there is any recourse when a towing company does damage to your coach while towing.


Bill -

If the towing company has a contract with Good Sam, it's more than likely that they carry comprehensive general liability per the requirements of their contract (if they're a reputable outfit, they should carry it anyway). If so, there should be coverage under their policy for "products/completed operations" and/or garagekeepers liability (on-hook coverage in the case of a towing company). Whether insured or not, however, they are still liable if they damaged your coach. I'm not a lawyer, but I don't think a waiver would hold up in court. The problem is proving negligence and getting them to respond. I would first approach the owner of the towing company, and if he's not cooperative contact Good Sam. If that goes nowhere and you end up having to retain an attorney, your legal fees could end up costing more than a new tranny. I hope it all works out for you.


Nick Chapekis
Ypsilanti, MI
former owner - 78 Kingsley
Re: Tow job ruins transmission, any recourse? [message #65648 is a reply to message #65647] Wed, 25 November 2009 13:59 Go to previous messageGo to next message
nchapekis is currently offline  nchapekis   United States
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nchapekis wrote on Wed, 25 November 2009 14:55

If that goes nowhere and you end up having to retain an attorney, your legal fees could end up costing more than a new tranny.


...which is why there is small claims court.


Nick Chapekis
Ypsilanti, MI
former owner - 78 Kingsley
Re: [GMCnet] Tow job ruins transmission, any recourse? [message #65649 is a reply to message #65643] Wed, 25 November 2009 14:13 Go to previous messageGo to next message
Charles is currently offline  Charles   United States
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Registered: January 2004
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Look at the towing instruction in the owners manual.
It shows a specific method for towing. If the Tow company
deviated from this procedure they should be liable
regardless. Put me on the jury panel and you will get
reimbursed.
Charles
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Charles Wersal
Duncanville, Texas
26 foot 1975 Glenbrook
Pandora's Box

Re: [GMCnet] Tow job ruins transmission, any recourse? [message #65650 is a reply to message #65649] Wed, 25 November 2009 14:26 Go to previous messageGo to next message
Bmac91724 is currently offline  Bmac91724   United States
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When they picked up your coach you probably signed a wavier of liability that holds the tow company harmless for any damage they do to your vehicle. You can try small claims court and plead how you relied on the knowledge of the tow company and that of Good Sam for your feeling that they would not send someone stupid enough to tow a GM automatic on the ground much less backwards. An attorney will want up front $ as it's a may win for you. Best bet keep everything you have get statements in writting from them etc and you'll probably have to fix it out of your own pocket and take them and Good Sam to small claims court.

Brett Mac Donald 1974 23' Canyon Lands
Re: Tow job ruins transmission, any recourse? [message #65654 is a reply to message #65643] Wed, 25 November 2009 15:06 Go to previous messageGo to next message
Jim Galbavy is currently offline  Jim Galbavy   United States
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Bill

Here is what I would advise.

First, find out what on your trans is broke and document it.
Second, contact the towing company with a claim, if it turns out to be their fault.
Third, if the towing company blows you off. Take you're claim to the Good Sam's ACTION LINE in the Good Sam's HIGHWAYS magazine. They say they resolve disputes for Good Sams mambers. I wonder how they will handle this one.

jim galbavy
'73 X-CL (ANNIE)
Chesterfield, Va
Re: [GMCnet] Tow job ruins transmission, any recourse? [message #65658 is a reply to message #65643] Wed, 25 November 2009 15:14 Go to previous messageGo to next message
Terry Skinner is currently offline  Terry Skinner   United States
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Registered: January 2004
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ALL OF THEM!! Let the court sort it out. How far did you tow?? You
would have been better off if you had the motor running. That way
there would have been oil curculating........Terry

On Wed, Nov 25, 2009 at 10:43 AM, Bill Brown <carguybill@sbcglobal.net> wrote:
>
>
> Does anybody happen to know if there is any recourse when a towing company does damage to your coach while towing.
>
> When I lost my rear wheel I called Good Sam and told them I needed a roll back.  They said that they would send one but when the wrecker showed up it was a standard wrecker.  The tow operator told me that the GMC wouldn't fit on a roll back and, besides, there is no problem with lifting the rear end and doing a standard tow.  I specifically asked about the advisability of towing the GMC from the rear because of possible damage to the transmission and was told it would not be a problem.
>
> Turns out when I picked up the coach from Grandview Motorhomes that there is no low range, almost no mid range and noise in both neutral and park.  I didn't realize these problems until I got home and found that I could not climb the hill to my shop.
>
> I'm obviously pissed an Good Sam, and the towing company but my question is is there any recourse at this point?
> --
> Bill Brown - '77 Buckeye Cruiser
> Coshocton OH
> carguybill@sbcglobal.net
> _______________________________________________
> GMCnet mailing list
> List Information and Subscription Options:
> http://temp.gmcnet.org/cgi-bin/mailman/listinfo/gmclist
>



--
Terry Skinner
253-686-2624
Roy. Washington
'76 GMC
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Re: [GMCnet] Tow job ruins transmission, any recourse? [message #65660 is a reply to message #65643] Wed, 25 November 2009 15:20 Go to previous messageGo to next message
Terry Skinner is currently offline  Terry Skinner   United States
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Registered: January 2004
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Senior Member
Part of this is going to be your fault. You should have sent the guy
away and called around till you found someone who had the right
equipment. Pay for it yourself and then you could have put in a claim
against Good Sam...............Terry

On Wed, Nov 25, 2009 at 10:43 AM, Bill Brown <carguybill@sbcglobal.net> wrote:
>
>
> Does anybody happen to know if there is any recourse when a towing company does damage to your coach while towing.
>
> When I lost my rear wheel I called Good Sam and told them I needed a roll back.  They said that they would send one but when the wrecker showed up it was a standard wrecker.  The tow operator told me that the GMC wouldn't fit on a roll back and, besides, there is no problem with lifting the rear end and doing a standard tow.  I specifically asked about the advisability of towing the GMC from the rear because of possible damage to the transmission and was told it would not be a problem.
>
> Turns out when I picked up the coach from Grandview Motorhomes that there is no low range, almost no mid range and noise in both neutral and park.  I didn't realize these problems until I got home and found that I could not climb the hill to my shop.
>
> I'm obviously pissed an Good Sam, and the towing company but my question is is there any recourse at this point?
> --
> Bill Brown - '77 Buckeye Cruiser
> Coshocton OH
> carguybill@sbcglobal.net
> _______________________________________________
> GMCnet mailing list
> List Information and Subscription Options:
> http://temp.gmcnet.org/cgi-bin/mailman/listinfo/gmclist
>



--
Terry Skinner
253-686-2624
Roy. Washington
'76 GMC
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Re: Tow job ruins transmission, any recourse? [message #65676 is a reply to message #65643] Wed, 25 November 2009 18:13 Go to previous messageGo to next message
Chr$ is currently offline  Chr$   United States
Messages: 2690
Registered: January 2004
Location: Scottsdale, AZ
Karma: 1
Senior Member
The tow driver probably didn't even realize the coach had front wheel drive. If he did, he probably would have refused the tow and called someone with a Landoll.

-Chr$: Perpetual SmartAss
Scottsdale, AZ

77 Ex-Kingsley 455 SOLD!
2010 Nomad 24 Ft TT 390W PV W/MPPT, EV4010 and custom cargo door.
Photosite: Chrisc GMC:"It has Begun" TT: "The Other Woman"
Re: [GMCnet] Tow job ruins transmission, any recourse? [message #65705 is a reply to message #65676] Wed, 25 November 2009 21:27 Go to previous messageGo to next message
mannystrans is currently offline  mannystrans   United States
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The motorhome can be towed six whhels down for 50 miles as long as the
speed doesn't go over 40 miles an hour, with the tranny in neutral
(actually anything but PARK) and parking brake released, and the
steering wheel unlocked. Ask me how I know or check the Manual.
Towing with the rear up is not recommended because of front suspension
or porkchop damage, not because of tranny damage.
When the coach is being towed either with the rear raised or on all
six wheels, forward, Intermediate and direct aren't affected. You need
the engine on to get pressure to the clutches.
Bill, I feel for you I would look for physical damage to the tranny
(maybe the pan hit something and damaged the valve body).
--
Manny Trovao
mannystrans@hughes.net
Manny's Trans / Power Drive
San Jose, California
408-937-1583
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Re: [GMCnet] Tow job ruins transmission, any recourse? [message #65739 is a reply to message #65705] Thu, 26 November 2009 11:44 Go to previous messageGo to next message
LarryInSanDiego is currently offline  LarryInSanDiego   United States
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Manny, would there be any different or increased damage by towing in reverse, maybe less lubrication slung or "rolled" around? I have seen some trannies have widely spaced grooves on shafts that seem to possibly be lubrication paths.

Larry Engelbrecht San Diego, CA '73 26' ex-Glacier TZE063V100319 03/07/73
Re: Tow job ruins transmission, any recourse? [message #66149 is a reply to message #65643] Mon, 30 November 2009 17:17 Go to previous messageGo to next message
carguy is currently offline  carguy   United States
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Manny told me to remove the transmission pan and have a look. What I found was burned (from the smell) transmission fluid and the bottom of the pan covered by small steel pieces. Here's a photo. http://www.gmcmhphotos.com/photos/showphoto.php?photo=31814 or http://snipurl.com/thunr

Bill Brown - '77 Buckeye Cruiser
Coshocton OH
carguybill@sbcglobal.net
Re: [GMCnet] Tow job ruins transmission, any recourse? [message #66207 is a reply to message #66149] Mon, 30 November 2009 21:55 Go to previous messageGo to next message
Kosier is currently offline  Kosier   United States
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Senior Member
Bill,

I don't think there's any doubt in your mind that tranny is
wasted.

Gary Kosier

----- Original Message -----
From: "Bill Brown" <carguybill@sbcglobal.net>
To: <gmclist@temp.gmcnet.org>
Sent: Monday, November 30, 2009 6:17 PM
Subject: Re: [GMCnet] Tow job ruins transmission, any recourse?


>
>
> Manny told me to remove the transmission pan and have a look.
> What I found was burned (from the smell) transmission fluid and
> the bottom of the pan covered by small steel pieces. Here's a
> photo.
> http://www.gmcmhphotos.com/photos/showphoto.php?photo=31814 or
> http://snipurl.com/thunr
> --
> Bill Brown - '77 Buckeye Cruiser
> Coshocton OH
> carguybill@sbcglobal.net
> _______________________________________________
> GMCnet mailing list
> List Information and Subscription Options:
> http://temp.gmcnet.org/cgi-bin/mailman/listinfo/gmclist

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Re: [GMCnet] Tow job ruins transmission, any recourse? [message #66210 is a reply to message #66149] Mon, 30 November 2009 22:08 Go to previous messageGo to next message
Nelson Wright is currently offline  Nelson Wright   United States
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Registered: May 2004
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Bill,
I have a question after looking at your photos and noting the caption
under one of your shots that quote-
"This is a problem! However, notice NO damage to the body. Traveling
~60 mph I got about a 5-6 second rumble then a bang as the wheel
departed from the coach. Sure glad I had the quadra bag setup".
With the Quadra bag setup why didn't you just limp in to a service
center and forgo the towing service?

Nelson Wright
Orlando Fl.
78 Royale rear bath

On Nov 30, 2009, at 6:17 PM, Bill Brown wrote:

>
>
> Manny told me to remove the transmission pan and have a look. What
> I found was burned (from the smell) transmission fluid and the
> bottom of the pan covered by small steel pieces. Here's a photo. http://www.gmcmhphotos.com/photos/showphoto.php?photo=31814
> or http://snipurl.com/thunr
> --
> Bill Brown - '77 Buckeye Cruiser
> Coshocton OH
> carguybill@sbcglobal.net
> _______________________________________________
> GMCnet mailing list
> List Information and Subscription Options:
> http://temp.gmcnet.org/cgi-bin/mailman/listinfo/gmclist

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Re: [GMCnet] Tow job ruins transmission, any recourse? [message #66221 is a reply to message #66210] Mon, 30 November 2009 23:27 Go to previous messageGo to next message
carguy is currently offline  carguy   United States
Messages: 498
Registered: June 2006
Location: Coshocton OH
Karma: 0
Senior Member

I did try it.

I disconnected the air line to airbag for the bogie arm with no wheel but the max air pressure of ~120psi from my air pump was not sufficient to raise that side of the coach. I saw pictures of Jim Bounds doing this but he had an external air compressor that he used to pump the other bag up to about 180psi.


Bill Brown - '77 Buckeye Cruiser
Coshocton OH
carguybill@sbcglobal.net
Re: [GMCnet] Tow job ruins transmission, any recourse? [message #66224 is a reply to message #66221] Mon, 30 November 2009 23:59 Go to previous messageGo to next message
USAussie is currently offline  USAussie   United States
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Location: Sydney, Australia
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Bill,

Obviously the pressure required to raise the coach is a function of how much
weight is on the rear wheels. Have you ever had your GMC weighed?

Regards,
Rob Mueller
Sydney, Australia
AUS '75 Avion-The Blue Streak TZE365V100428
USA '75 Avion-Double Trouble TZE365V100426

-----Original Message-----
From: gmclist-bounces@temp.gmcnet.org
[mailto:gmclist-bounces@temp.gmcnet.org] On Behalf Of Bill Brown
Sent: Tuesday, 1 December 2009 4:27 PM
To: gmclist@temp.gmcnet.org
Subject: Re: [GMCnet] Tow job ruins transmission, any recourse?

I did try it.

I disconnected the air line to airbag for the bogie arm with no wheel but
the max air pressure of ~120psi from my air pump was not sufficient to raise
that side of the coach. I saw pictures of Jim Bounds doing this but he had
an external air compressor that he used to pump the other bag up to about
180psi.
--
Bill Brown - '77 Buckeye Cruiser
Coshocton OH
carguybill@sbcglobal.net

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Regards, Rob M. (USAussie) The Pedantic Mechanic Sydney, Australia '75 Avion - AUS - The Blue Streak TZE365V100428 '75 Avion - USA - Double Trouble TZE365V100426
Re: [GMCnet] Tow job ruins transmission, any recourse? [message #66227 is a reply to message #66210] Tue, 01 December 2009 00:25 Go to previous messageGo to next message
ljdavick is currently offline  ljdavick   United States
Messages: 3548
Registered: March 2007
Location: Fremont, CA
Karma: -3
Senior Member
I noticed the funny caption - "You picked a fine time to leave me
loose wheel..."

Very clever.

Bill - good luck to you in your pursuit of reimbursement for this
mess. Is that a Ragusa pan on your tranny, and is it still at Tom
Hampton's place?


Larry Davick
The Mystery Machine

On Nov 30, 2009, at 8:08 PM, Nelson Wright wrote:

> Bill,
> I have a question after looking at your photos and noting the caption
> under one of your shots that quote-
> "This is a problem! However, notice NO damage to the body. Traveling
> ~60 mph I got about a 5-6 second rumble then a bang as the wheel
> departed from the coach. Sure glad I had the quadra bag setup".
> With the Quadra bag setup why didn't you just limp in to a service
> center and forgo the towing service?
>
> Nelson Wright
> Orlando Fl.
> 78 Royale rear bath
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Larry Davick
A Mystery Machine
1976(ish) Palm Beach
Fremont, Ca
Howell EFI + EBL + Electronic Dizzy
Re: [GMCnet] Tow job ruins transmission, any recourse? [message #66240 is a reply to message #66149] Tue, 01 December 2009 07:37 Go to previous messageGo to next message
Steven Ferguson is currently offline  Steven Ferguson   United States
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Bill,
That puppy is dead!

On Mon, Nov 30, 2009 at 4:17 PM, Bill Brown <carguybill@sbcglobal.net> wrote:
>
>
> Manny told me to remove the transmission pan and have a look.  What I found was burned (from the smell) transmission fluid and the bottom of the pan covered by small steel pieces.  Here's a photo.  http://www.gmcmhphotos.com/photos/showphoto.php?photo=31814 or http://snipurl.com/thunr
> --
> Bill Brown - '77 Buckeye Cruiser
> Coshocton OH
> carguybill@sbcglobal.net
> _______________________________________________
> GMCnet mailing list
> List Information and Subscription Options:
> http://temp.gmcnet.org/cgi-bin/mailman/listinfo/gmclist
>



--
Steve Ferguson
'76 EII
Sierra Vista, AZ
Urethane bushing source
www.bdub.net/ferguson/
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Re: [GMCnet] Tow job ruins transmission, any recourse? [message #66250 is a reply to message #66221] Tue, 01 December 2009 09:07 Go to previous messageGo to previous message
Nelson Wright is currently offline  Nelson Wright   United States
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Registered: May 2004
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Senior Member
If in this situation again, jack up the bogey while pumping up the
bag, and then when you lower the jack the pressure will be sufficient
to carry the load. I haven,t done this but I think it would work.

Nelson Wright
Orlando,Fl.
78 Royale rear bath

On Dec 1, 2009, at 12:27 AM, Bill Brown wrote:

>
>
> I did try it.
>
> I disconnected the air line to airbag for the bogie arm with no
> wheel but the max air pressure of ~120psi from my air pump was not
> sufficient to raise that side of the coach. I saw pictures of Jim
> Bounds doing this but he had an external air compressor that he used
> to pump the other bag up to about 180psi.
> --
> Bill Brown - '77 Buckeye Cruiser
> Coshocton OH
> carguybill@sbcglobal.net
> _______________________________________________
> GMCnet mailing list
> List Information and Subscription Options:
> http://temp.gmcnet.org/cgi-bin/mailman/listinfo/gmclist

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