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First experience with Progressive Roadside "Assistance" [message #338335]

Sun, 04 November 2018 07:26

Frances McMillan

Messages: 23
Registered: October 2018
Location: Southwest of Tuscaloosa, ...

Karma: 0

Junior Member

My husband and I picked up our new-to-us GMC on Saturday morning and started our 300-mile trip home. It had been driven about 40 or more miles the day before. After about 25 miles, we pulled off the interstate to top off the gas tank. Within the next ten miles, the GMC began to falter, not completely cutting out, but sometimes wouldn't go more than 45 mph. After another 100 miles or so, my husband decided to pull over because the problem was getting worse. He thinks it is a fuel delivery problem.

We called Progressive. After more than two hours on the side of the interstate with no tow truck in sight, we decided to try to make it to the next exit. It was running fine again and we made it 8 miles to a GMC dealership which was open, amazingly, at 4:50 on a Saturday afternoon. The service manager recommended an auto shop a few blocks away since none of his mechanics could work on it, so we left it in hopes that it could be fixed there and continued 160 miles or so home in our car.

Progressive said they would not pay for towing more than 15 miles and that they couldn't find a tow truck which could carry it. So my question is this, does FMCA provide the best roadside assistance? Because we have only had the Progressive policy for four days, I am hoping we can cancel -- and get a refund for -- the roadside assistance portion of our policy.

Pickens County, Alabama 1977 Royale, 455, 67,000 original miles

[Updated on: Mon, 05 November 2018 09:41]

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Re: First experience with Progressive Roadside "Assistance" [message #338339 is a reply to message #338335]

Sun, 04 November 2018 07:46

lqqkatjon

Messages: 2324
Registered: October 2010
Location: St. Cloud, MN

Karma: 5

Senior Member

I use Aaa, and have good luck. But not all coverage is the same. Mn Aaa is different then alabama aaa.

From years of talking and reading about everybody's different coverage, i have come to the conclusion it is all about Luck and LOcATION! Even if you have good coverage, luck may or may not be on your side when the tow truck shows up. Gmc is not complicated to tow, but sometimes they just can't figure it out. I have been on the side of the road and on the end of a tow truck i. Less then an hour. Others I have seen days or weeks to get the right tow truck and driver out.

Good luck.

On the note of your gmc. 90% of time what you describe will best to buy 3-4 carb fuel filters. Change that out and drive it again. I think 1" ans 5/8" wrench. As well as 3/8 or 7/16" socket. Take carb loose to help get the fuel line in and out without cross threading. There are photos or send me your email address and can easily walk you through that process. I think you can limp it home with a new filter. Either way, that is first thing to try to troubleshoot. Having an unknown age of filter, you have to start with a good filter.

Jon Roche 75 palm beach EBL EFI, manny headers, Micro Level, rebuilt most of coach now. St. Cloud, MN http://lqqkatjon.blogspot.com/

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Re: First experience with Progressive Roadside "Assistance" [message #338340 is a reply to message #338339]

Sun, 04 November 2018 08:00

Frances McMillan

Messages: 23
Registered: October 2018
Location: Southwest of Tuscaloosa, ...

Karma: 0

Junior Member

lqqkatjon wrote on Sun, 04 November 2018 07:46

Others I have seen days or weeks to get the right tow truck and driver out.

Yikes.

Thanks for that tip about the carb filters. We know it has a new carburetor, so hopefully new filter.

Pickens County, Alabama 1977 Royale, 455, 67,000 original miles

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Re: First experience with Progressive Roadside "Assistance" [message #338341 is a reply to message #338340]

Sun, 04 November 2018 08:19

lqqkatjon

Messages: 2324
Registered: October 2010
Location: St. Cloud, MN

Karma: 5

Senior Member

If you were not the one to install that filter, you have to check.

There is a possibility of other filters that were installed in the last 40 years that could also be a problem. I have seen old filters in new carbs before. Have seem some odd stuff done by "good" mechanics. All fine, until you brake down. Then back to the start and troubleshoot from beginning. Make sure you have gas too.

Jon Roche 75 palm beach EBL EFI, manny headers, Micro Level, rebuilt most of coach now. St. Cloud, MN http://lqqkatjon.blogspot.com/

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Re: First experience with Progressive Roadside "Assistance" [message #338345 is a reply to message #338340]

Sun, 04 November 2018 11:40

Matt Colie

Messages: 8547
Registered: March 2007
Location: S.E. Michigan

Karma: 7

Senior Member

Cartgal wrote on Sun, 04 November 2018 09:00

Yikes.

Thanks for that tip about the carb filters. We know it has a new carburetor, so hopefully new filter.

Cartgal,

It is also very possible that if the coach was recently revived that the new fuel in the tank stirred up the old junk and the filter in the carburetor is already toast. Buy several and carry the tools to change it.

In the mean time,
Welcome to the group, family, cult, asylum....

Please do us and yourself a big favor. Go to <Control Panel/Account Settings> and scroll down to where you can fill in a sigfile. Put in a real name, so when you need help (again), we will know who we are talking to. Add a bit about the coach, year and model do matter as there are some critical changes. Please include any major mods as that may matter too. A geographic reference is also good and part of that will be explained next.

This is a wonderful community of helping and supportive people that all have a non-hidden agenda. That is that we want to see you get to enjoy both your coach and what it can do for you. It is much more than a new toy, it connects you to this community. The support you can get here is the stuff of good news stories on the web, but this is real. It reminds me so much of the watermen of my world that I like to welcome new owners as you might be welcomed there. I missed this when you first appeared because I was answering with my phone. So here goes,

May the Good Lord bless this coach and all those that set forth within her.

Welcome Cartgal(?)

Matt

Matt & Mary Colie - Chaumière -'73 Glacier 23 - Members GMCMI, GMCGL, GMCES
Electronically Controlled Quiet Engine Cooling Fan with OE Rear Drum Brakes with Applied Control Arms
SE Michigan - Near DTW - Twixt A2 and Detroit

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Re: First experience with Progressive Roadside "Assistance" [message #338347 is a reply to message #338345]

Sun, 04 November 2018 12:31

Frances McMillan

Messages: 23
Registered: October 2018
Location: Southwest of Tuscaloosa, ...

Karma: 0

Junior Member

Matt,

Thanks for your helpful reply. I will do that.

We were just having a conversation about whether the old gas had possibly separated. I can tell you, my husband was so bummed about it all, that he was regretting buying it.

We stopped by the Dixieland rally the day before our purchase and met a bunch of great people.

Pickens County, Alabama 1977 Royale, 455, 67,000 original miles

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Re: [GMCnet] First experience with Progressive Roadside "Assistance" [message #338348 is a reply to message #338345]

Sun, 04 November 2018 13:07

jimk

Messages: 6734
Registered: July 2006
Location: Belmont, CA

Karma: 9

Senior Member

Carrying more than two filters is not what I like as one can end up with
old beat up filters that might sit arond for few years.
Great idea to cary the esential tools needed to undo the fitting and
housing and the 1/2" socket to undo the carb and slide it back 1/2" to ease
the removal and installation of the filter.

On Sun, Nov 4, 2018 at 10:02 AM Matt Colie wrote:

> Cartgal wrote on Sun, 04 November 2018 09:00
>> Yikes.
>>
>> Thanks for that tip about the carb filters. We know it has a new
> carburetor, so hopefully new filter.
>
> Cartgal,
>
> It is also very possible that if the coach was recently revived that the
> new fuel in the tank stirred up the old junk and the filter in the
> carburetor
> is already toast. Buy several and carry the tools to change it.
>
> In the mean time,
> Welcome to the group, family, cult, asylum....
>
> Please do us and yourself a big favor. Go to Settings> and scroll down to where you can fill in a sigfile. Put in a real
> name, so when you need help (again), we will know who we are talking to.
> Add a bit about the coach, year and model do matter as there are some
> critical changes. Please include any major mods as that may matter too.
> A geographic reference is also good and part of that will be explained
> next.
>
> This is a wonderful community of helping and supportive people that all
> have a non-hidden agenda. That is that we want to see you get to enjoy both
> your coach and what it can do for you. It is much more than a new toy, it
> connects you to this community. The support you can get here is the stuff
> of good news stories on the web, but this is real. It reminds me so much
> of the watermen of my world that I like to welcome new owners as you might
> be welcomed there. I missed this when you first appeared because I was
> answering with my phone. So here goes,
>
> May the Good Lord bless this coach and all those that set forth within
> her.
>
> Welcome Cartgal(?)
>
> Matt
> --
> Matt & Mary Colie - '73 Glacier 23 - Members GMCMI, GMCGL, GMCES
> Electronically Controlled Quiet Engine Cooling Fan
> OE Rear Drum Brakes with Applied Control Arms
> SE Michigan - Twixt A2 and Detroit
>
> _______________________________________________
> GMCnet mailing list
> Unsubscribe or Change List Options:
> http://list.gmcnet.org/mailman/listinfo/gmclist_list.gmcnet.org
>

--
Jim Kanomata
Applied/GMC, Newark,CA
jimk@appliedairfilters.com
http://www.appliedgmc.com
1-800-752-7502
_______________________________________________
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Unsubscribe or Change List Options:
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Jim Kanomata
Applied/GMC
jimk@appliedairfilters.com
www.appliedgmc.com
1-800-752-7502

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Re: First experience with Progressive Roadside "Assistance" [message #338357 is a reply to message #338347]

Sun, 04 November 2018 19:08

Matt Colie

Messages: 8547
Registered: March 2007
Location: S.E. Michigan

Karma: 7

Senior Member

Frances McMillan wrote on Sun, 04 November 2018 13:31

Matt,

Thanks for your helpful reply. I will do that.

We were just having a conversation about whether the old gas had possibly separated. I can tell you, my husband was so bummed about it all, that he was regretting buying it.

We stopped by the Dixieland rally the day before our purchase and met a bunch of great people.

Frances,

Many of us have early problems with coaches. Please do not let your husband get discouraged, when he gets her right, you will understand why the rest of us are addicted to them. It may be that the problem you have seen was the same that many others have had. (This is almost a sucker bet.) But being ready to deal with that (and the ignition problems if you have HEI) will just add character to the coach.

That filter is really easy to change out.
Loosen the nut on the line while holding the hex on the body.
Loosen the filter body on the carburetor. Use a BIG adjustable wrench and be careful.
Undue the four fasteners that hold the carburetor to the manifold.
Gently walk the carburetor back while loosening the fuel line.
When you can, finish unscrewing the filter housing.
As you remove things, there is the filter and a spring.
**Pay attention** The filter direction and the spring are critical.
Replace the filter and spring and start the housing in with FINGERS....
**This is a very fine thread piece and easily damaged and impossible to repair.**
When fingers are done, put the carburetor back in place, get the fuel line started and then tighten the carburetor to the intake.
Now tighten the filter housing and the fuel line.
Start the engine and check for leaks.

Can you tell we have all done this a couple of times???

Enjoy the journey.

Oh, those nice people you met at Dixielanders, you now have about a thousand other new old friends..

Try to make the Spring International at Tallahassee. You will meet more.

Matt

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Re: First experience with Progressive Roadside "Assistance" [message #338359 is a reply to message #338357]

Sun, 04 November 2018 19:17

Frances McMillan

Messages: 23
Registered: October 2018
Location: Southwest of Tuscaloosa, ...

Karma: 0

Junior Member

Matt,

Thanks for the detailed instructions. If the mechanic (140 miles away) is not able to fix it, they may come in handy.

I am trying to encourage DH. Smile

What is HEI?

I have the latest black list now -- wish I had had it yesterday.

Pickens County, Alabama 1977 Royale, 455, 67,000 original miles

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Re: First experience with Progressive Roadside "Assistance" [message #338366 is a reply to message #338335]

Sun, 04 November 2018 21:06

pjburt

Messages: 436
Registered: February 2016
Location: Fresno, California

Karma: 1

Senior Member

Frances welcome. At the top right of the page, next to your login, you will see the Control Panel link. Click it.
Now, click the Account Settings link.
At he bottom you will see Preferences Open it and you will be able to fill your Signature.

I suggest you also check the other Account Settings while you are there.

Jerry Burt Fresno, CA.
73 Gmc 26' Canyon Lands
Members: FMCA - GMCMI - GMCWS
A truly happy person is one who can enjoy the scenery on a detour.

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