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GMC Bath Faucet repair [message #298844] Sat, 09 April 2016 18:00 Go to next message
Alan Story is currently offline  Alan Story   Canada
Messages: 23
Registered: January 2015
Location: Maple Bay, BC
Karma: 0
Junior Member
I found this in the latest Family Motorcoaching magazine and thought it would be of interest to everyone.

FAUCET FIX
DEAR EDITOR:
My wife and I own a 1978 GMC motorhome with a wet bath. When our sink faucet broke, I attempted to locate a replacement faucet, but I found out that faucets with the shower diverter connection located beneath the faucet are no longer made. Changing to a standard faucet and re-plumbing the shower to utilize a separate control would have been challenging and very time-consuming, so I decided to replace the broken valve instead. Replacement valves are readily available from parts retailers,
14 ! FAMILYMOTORCOACHING • APRIL2016
but mine had broken off inside the valve body and could not be removed without damaging it. Unfortunately, the valve body is not considered a replacement part and therefore is not available for purchase.
I was able to locate the manufacturer, BPC Manufacturing of Plymouth, Indiana, a subsidiary of LaSalle Bristol, and I emailed them a photo of the valve body I needed. Even though the faucet itself is no longer made, I was sure that the valve body was probably the same one they used for the still-available diverter faucets that connect through the top. I was correct, and I asked them to send me four, so I could have replacements for future failures. They agreed, but they didn't have a way to bill me for them, so I offered to send a check. They said they'd get back with me when they figured out how to proceed. I then received an email that said the parts were on their way.
Two days later, the valve bodies arrived at my home, along with four replacement valves (which I had been planning to order from one of their parts suppliers). The only thing missing was the invoice. I was able to replace both valves, and now have three spares, and I wasn't charged a penny.
This is an excellent example of putting the customer first, and LaSalle Bristol (www.lasallebristol.com; 574-295-4400) is to be commended.


Alan Story 1977 26' Eleganza, 455, 3.70 final drive, Eagles, Michelins, wireless air, Maple Bay, BC
Re: GMC Bath Faucet repair [message #298845 is a reply to message #298844] Sat, 09 April 2016 18:38 Go to previous message
rcjordan   United States
Messages: 1913
Registered: October 2012
Location: Elizabeth City, North Car...
Karma: 1
Senior Member
I'd like to know more about his refurb plan. I assume he's robbing the diverter valve assembly from one of these and rebuilding the old faucet
http://amzn.to/1MmXwHr

Good PR for LaSalle Bristol, nonetheless.


SOLD 77 Royale Coachmen Side Dry Bath
76 Birchaven Coachmen Side Wet Bath
76 Eleganza
Elizabeth City, NC
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