Home » Public Forums » GMCnet » [GMCnet] Kudos to Lowe's (long)...
| [GMCnet] Kudos to Lowe's (long)... [message #169060] |
Wed, 09 May 2012 14:05  |
Kudzu
Messages: 377
Registered: November 2011
Location: Marshville, NC
Karma: 0
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Lowe's is the only store I can see that carries the Black Jack paint
with the ceramic crystals. Well, I guess it's not as popular an item
here in the southeast as it is in the southwest because they didn't have
it in stock and I couldn't order it on the website for delivery to the
store. Talked to a store manager and after he talked to their buyer,
they said they could get it to me for $100 shipping (the 5 gallon bucket
is $113).
I filled out a comment form noting that, if it was available, their
website had shipping for $79 and one of their affiliates had shipping at
$19. But there was still no way it was available in my area. (And why
the upcharge in shipping?.) After a few chats with the manager - who had
my web comment forwarded to him - again, I asked why couldn't they throw
in that bucket with the next Black Jack shipment?
Long story longer, I got a call yesterday and Lowe's has agreed to get
me a bucket for $108 and no shipping. It's good when the big boys want
to make a customer's issue right.
Thanks for the vent,
Dan in NC
Caregiver to a 1976 Eleganza II
"Tzetze Fly"
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1976 Eleganza II
1996 Chevy Impala SS
1999 Kawasaki Vulcan Nomad
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| Re: [GMCnet] Kudos to Lowe's (long)... [message #169129 is a reply to message #169060] |
Thu, 10 May 2012 11:59  |
jhbridges
Messages: 8412
Registered: May 2011
Location: Braselton ga
Karma: -74
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They compete fiercely with Homer the Despot. So, they are currently amenable to gruntling disgruntled customers.
--johnny
'76 23' transmode norris
'76 palm beach
From: Daniel Jarvis <TheJarvis@carolina.rr.com>
To: gmclist@temp.gmcnet.org
Sent: Wednesday, May 9, 2012 3:05 PM
Subject: [GMCnet] Kudos to Lowe's (long)...
Lowe's is the only store I can see that carries the Black Jack paint
with the ceramic crystals. Well, I guess it's not as popular an item
here in the southeast as it is in the southwest because they didn't have
it in stock and I couldn't order it on the website for delivery to the
store. Talked to a store manager and after he talked to their buyer,
they said they could get it to me for $100 shipping (the 5 gallon bucket
is $113).
I filled out a comment form noting that, if it was available, their
website had shipping for $79 and one of their affiliates had shipping at
$19. But there was still no way it was available in my area. (And why
the upcharge in shipping?.) After a few chats with the manager - who had
my web comment forwarded to him - again, I asked why couldn't they throw
in that bucket with the next Black Jack shipment?
Long story longer, I got a call yesterday and Lowe's has agreed to get
me a bucket for $108 and no shipping. It's good when the big boys want
to make a customer's issue right.
Thanks for the vent,
Dan in NC
Caregiver to a 1976 Eleganza II
"Tzetze Fly"
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Foolish Carriage, 76 26' Eleganza(?) with beaucoup mods and add - ons.
Braselton, Ga.
I forgive them all, save those who hurt the dogs. They must answer to me in hell
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| Re: [GMCnet] Kudos to Lowe's (long)... [message #169130 is a reply to message #169129] |
Thu, 10 May 2012 12:16 |
Robin Hood
Messages: 1078
Registered: April 2011
Karma: 3
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Senior Member |
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My wife is a Veteran, we shop at Lowes all the time. I think it's
corporate policy that active duty military, retired, and disabled
Veterans get a 10 percent discount at all times, with special holidays
that open up the discount to all Veterans, regardless of disabled
status. (I don't know whether there is a requirement that it be 100
percent disabled, or whether ANY service connected disability
qualifies.)
When we got married, we saved bigtime on some appliances. :)
On 5/10/12, Johnny Bridges <jhbridges@ymail.com> wrote:
> They compete fiercely with Homer the Despot. So, they are currently
> amenable to gruntling disgruntled customers.
>
> --johnny
> '76 23' transmode norris
> '76 palm beach
>
> From: Daniel Jarvis <TheJarvis@carolina.rr.com>
> To: gmclist@temp.gmcnet.org
> Sent: Wednesday, May 9, 2012 3:05 PM
> Subject: [GMCnet] Kudos to Lowe's (long)...
>
> Lowe's is the only store I can see that carries the Black Jack paint
> with the ceramic crystals. Well, I guess it's not as popular an item
> here in the southeast as it is in the southwest because they didn't have
> it in stock and I couldn't order it on the website for delivery to the
> store. Talked to a store manager and after he talked to their buyer,
> they said they could get it to me for $100 shipping (the 5 gallon bucket
> is $113).
>
> I filled out a comment form noting that, if it was available, their
> website had shipping for $79 and one of their affiliates had shipping at
> $19. But there was still no way it was available in my area. (And why
> the upcharge in shipping?.) After a few chats with the manager - who had
> my web comment forwarded to him - again, I asked why couldn't they throw
> in that bucket with the next Black Jack shipment?
>
> Long story longer, I got a call yesterday and Lowe's has agreed to get
> me a bucket for $108 and no shipping. It's good when the big boys want
> to make a customer's issue right.
>
> Thanks for the vent,
>
> Dan in NC
> Caregiver to a 1976 Eleganza II
> "Tzetze Fly"
> _______________________________________________
> GMCnet mailing list
> Unsubscribe or Change List Options:
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>
--
Robin Hood
Jackson, MS
2003 Buick Lesabre
1968 Pontiac Catalina
1978 GMC Royale motorhome
1977 GMC Palm Beach motorhome
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| Re: [GMCnet] Kudos to Lowe's (long)... [message #169138 is a reply to message #169130] |
Thu, 10 May 2012 12:41 |
emerystora
Messages: 4442
Registered: January 2004
Karma: 13
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Just for information, Home Depot also gives a veteran a 10% discount all of the time.
Emery Stora
On May 10, 2012, at 11:16 AM, Robin Hood wrote:
> My wife is a Veteran, we shop at Lowes all the time. I think it's
> corporate policy that active duty military, retired, and disabled
> Veterans get a 10 percent discount at all times, with special holidays
> that open up the discount to all Veterans, regardless of disabled
> status. (I don't know whether there is a requirement that it be 100
> percent disabled, or whether ANY service connected disability
> qualifies.)
>
> When we got married, we saved bigtime on some appliances. :)
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| Re: [GMCnet] Military Discount [message #169142 is a reply to message #169130] |
Thu, 10 May 2012 13:08 |
powerjon
Messages: 2446
Registered: January 2004
Karma: 5
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Senior Member |
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The discount applies to active, retired and service connected
disabilities for both Lowes and Home depot. Their may be other that
discount for Military.
At Lowes the MOD must approve the discount, but at Home Depot just
show your ID card and they will apply the discount at the registry,
It is good for up to $2000 in purchases each time.
JR Wright DAV
On May 10, 2012, at 1:16 PM, Robin Hood wrote:
> My wife is a Veteran, we shop at Lowes all the time. I think it's
> corporate policy that active duty military, retired, and disabled
> Veterans get a 10 percent discount at all times, with special holidays
> that open up the discount to all Veterans, regardless of disabled
> status. (I don't know whether there is a requirement that it be 100
> percent disabled, or whether ANY service connected disability
> qualifies.)
>
> When we got married, we saved bigtime on some appliances. :)
>
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J.R. Wright
GMC GreatLaker
GMC Eastern States
GMCMI
78 30' Buskirk Stretch
75 Avion Under Reconstruction
Michigan
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| Re: [GMCnet] Military Discount [message #169154 is a reply to message #169142] |
Thu, 10 May 2012 14:59 |
k2gkk
Messages: 4452
Registered: November 2009
Karma: -8
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Senior Member |
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I just show my retired i.d. to clerk at either store
and that is all it takes!
Mac in OKC
Sent from my iPhone
On May 10, 2012, at 13:08, "John Wright" <powerjon@chartermi.net> wrote:
> The discount applies to active, retired and service connected
> disabilities for both Lowes and Home depot. Their may be other that
> discount for Military.
> At Lowes the MOD must approve the discount, but at Home Depot just
> show your ID card and they will apply the discount at the registry,
>
> It is good for up to $2000 in purchases each time.
>
> JR Wright DAV
>
> On May 10, 2012, at 1:16 PM, Robin Hood wrote:
>
>> My wife is a Veteran, we shop at Lowes all the time. I think it's
>> corporate policy that active duty military, retired, and disabled
>> Veterans get a 10 percent discount at all times, with special holidays
>> that open up the discount to all Veterans, regardless of disabled
>> status. (I don't know whether there is a requirement that it be 100
>> percent disabled, or whether ANY service connected disability
>> qualifies.)
>>
>> When we got married, we saved bigtime on some appliances. :)
>>
>
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> GMCnet mailing list
> Unsubscribe or Change List Options:
> http://temp.gmcnet.org/cgi-bin/mailman/listinfo/gmclist
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| Re: [GMCnet] Kudos to Lowe's (long)... [message #169252 is a reply to message #169225] |
Fri, 11 May 2012 12:17 |
Ken Henderson
Messages: 8726
Registered: March 2004
Location: Americus, GA
Karma: 9
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Senior Member |
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Lowes has taken over the hardware and building materials business
completely here in Americus. Small wonder when you consider how well
they've treated us: When I redid the kitchen last year, I bought KraftMaid
cabinets from them. There was a 15% special running at the time from the
manufacturer. They also gave us the military discount on top of that.
Then when SHE didn't like the grain on a couple of the doors (don't ask ME
what was wrong with it) they ordered new ones. When the factory told them
to trash the doors, the Lowes saleswoman called and asked if I wanted them.
Overall, we saved about $3000 on the cabinets vs list price.
In fact, SHE mentioned at lunch today that SHE was at Lowes this morning.
Bought marked-down annual plants for $0.22 each -- and then took the
military discount too (they honor HER dependent's ID). :-)
Ken H.
On Fri, May 11, 2012 at 8:25 AM, Roger Black wrote:
> I just show my VA medical card and Lowe's accepts that as proof. When
> I got out my credit card at Lowe's one time, the young gal asked me if
> I was a vet. Said sure but how did she know? She said she saw the
> tiny top portion of my VA card in the slot of my wallet. Was amazed
> she recognized it from so little that was showing.
>
>
>
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Ken Henderson
Americus, GA
www.gmcwipersetc.com
Large Wiring Diagrams
76 X-Birchaven
76 X-Palm Beach
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| Re: [GMCnet] Kudos to Lowe's (long)... [message #169328 is a reply to message #169130] |
Sat, 12 May 2012 07:37 |
Steven Ferguson
Messages: 3447
Registered: May 2006
Karma: 0
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Senior Member |
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True, but you must tell them you are retired or active duty or you will not
get the discount. Employess are instructed NOT to ask the customer's
military status.
Long story short; Lost the fridge and microwave in a power surge, $4k to
replace them. A couple days later, noticed we didn't get a military
discount. Went back to the store and they said so sad, too bad, no
discount after purchase. Since Lowes has a 90 day customer satisfaction
guarantee, I told them I was returning the items. They relented, went
through the return paperwork, repurchased the items with the discount and
low and behold, they were now on sale. Made things even better.
I still shop there.
On Thu, May 10, 2012 at 10:16 AM, Robin Hood <loxley@gmail.com> wrote:
> My wife is a Veteran, we shop at Lowes all the time. I think it's
> corporate policy that active duty military, retired, and disabled
> Veterans get a 10 percent discount at all times, with special holidays
> that open up the discount to all Veterans, regardless of disabled
> status. (I don't know whether there is a requirement that it be 100
> percent disabled, or whether ANY service connected disability
> qualifies.)
>
> When we got married, we saved bigtime on some appliances. :)
>
> On 5/10/12, Johnny Bridges <jhbridges@ymail.com> wrote:
> > They compete fiercely with Homer the Despot. So, they are currently
> > amenable to gruntling disgruntled customers.
> >
> > --johnny
> > '76 23' transmode norris
> > '76 palm beach
> >
> > From: Daniel Jarvis <TheJarvis@carolina.rr.com>
> > To: gmclist@temp.gmcnet.org
> > Sent: Wednesday, May 9, 2012 3:05 PM
> > Subject: [GMCnet] Kudos to Lowe's (long)...
> >
> > Lowe's is the only store I can see that carries the Black Jack paint
> > with the ceramic crystals. Well, I guess it's not as popular an item
> > here in the southeast as it is in the southwest because they didn't have
> > it in stock and I couldn't order it on the website for delivery to the
> > store. Talked to a store manager and after he talked to their buyer,
> > they said they could get it to me for $100 shipping (the 5 gallon bucket
> > is $113).
> >
> > I filled out a comment form noting that, if it was available, their
> > website had shipping for $79 and one of their affiliates had shipping at
> > $19. But there was still no way it was available in my area. (And why
> > the upcharge in shipping?.) After a few chats with the manager - who had
> > my web comment forwarded to him - again, I asked why couldn't they throw
> > in that bucket with the next Black Jack shipment?
> >
> > Long story longer, I got a call yesterday and Lowe's has agreed to get
> > me a bucket for $108 and no shipping. It's good when the big boys want
> > to make a customer's issue right.
> >
> > Thanks for the vent,
> >
> > Dan in NC
> > Caregiver to a 1976 Eleganza II
> > "Tzetze Fly"
> > _______________________________________________
> > GMCnet mailing list
> > Unsubscribe or Change List Options:
> > http://temp.gmcnet.org/cgi-bin/mailman/listinfo/gmclist
> > _______________________________________________
> > GMCnet mailing list
> > Unsubscribe or Change List Options:
> > http://temp.gmcnet.org/cgi-bin/mailman/listinfo/gmclist
> >
>
>
> --
> Robin Hood
> Jackson, MS
> 2003 Buick Lesabre
> 1968 Pontiac Catalina
> 1978 GMC Royale motorhome
> 1977 GMC Palm Beach motorhome
> _______________________________________________
> GMCnet mailing list
> Unsubscribe or Change List Options:
> http://temp.gmcnet.org/cgi-bin/mailman/listinfo/gmclist
>
--
Fathom the hypocrisy of a nation where every citizen must prove they have
health insurance......but not everyone has to prove they're a citizen.
Steve Ferguson
Sierra Vista, AZ
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| Re: [GMCnet] Kudos to Lowe's (long)... [message #169333 is a reply to message #169328] |
Sat, 12 May 2012 08:43 |
 |
USAussie
Messages: 15912
Registered: July 2007
Location: Sydney, Australia
Karma: 6
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Senior Member |
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Steve,
Good on yah! This is a great story! I reckon YOU taught THEM a lesson in
customer service!
Regards,
Rob M.
-----Original Message-----
From: Steven Ferguson
True, but you must tell them you are retired or active duty or you will not
get the discount. Employess are instructed NOT to ask the customer's
military status.
Long story short; Lost the fridge and microwave in a power surge, $4k to
replace them. A couple days later, noticed we didn't get a military
discount. Went back to the store and they said so sad, too bad, no
discount after purchase. Since Lowes has a 90 day customer satisfaction
guarantee, I told them I was returning the items. They relented, went
through the return paperwork, repurchased the items with the discount and
low and behold, they were now on sale. Made things even better.
I still shop there.
Steve
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Regards,
Rob M. (USAussie)
The Pedantic Mechanic
Sydney, Australia
'75 Avion - AUS - The Blue Streak TZE365V100428
'75 Avion - USA - Double Trouble TZE365V100426
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| Re: [GMCnet] Kudos to Lowe's (long)... [message #169334 is a reply to message #169225] |
Sat, 12 May 2012 08:52 |
gbarrow2
Messages: 765
Registered: February 2004
Location: Lake Almanor, Ca./ Red Bl...
Karma: 3
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Senior Member |
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Roger,
Your sales girl must have a cousin in California. Exact same thing happened to me at Lowes in Redding. She saw the Va card in my wallet and insisted on giving the discount.
First time I heard of the policy; but I've taken advantage of it eversince.
Gene Barrow
Lake Almanor, Ca.
1976 Palm Beach
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