Home » Public Forums » GMCnet » [GMCnet] Harry's Steering Boxes
| [GMCnet] Harry's Steering Boxes [message #91440] |
Wed, 07 July 2010 17:31  |
Steven Ferguson
Messages: 3447
Registered: May 2006
Karma: 0
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Netters,
I get many calls asking for recommendations on GMC related stuff. I
don't recommend folks unless I've had a good experience with them, or
someone I trust has had the same.
Based on some postings I have read here, I recommended Harry's to a
GMCer and he has really been getting a bad deal. He ordered a box,
they charged his card, no more word until he finally managed to get in
touch with a real person vice an answering machine. To make a long
story short, after much bantering back and forth, they said they
shipped it and provided a UPS tracking number. The number was tied to
a package that only weighed one pound. No more contact, they are not
returning calls or emails. Is there anyone near Frasier that can go
over there and knock on the door during business hours. If so,
contact me off net and I'll give you the details. I just hate it when
crap like this happens but hate it most when I was the source of the
recommendation.
TX,
--
Steve Ferguson
'76 EII
Sierra Vista, AZ
Urethane bushing source
www.bdub.net/ferguson/
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| Re: [GMCnet] Harry's Steering Boxes [message #91473 is a reply to message #91440] |
Wed, 07 July 2010 21:10  |
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USAussie
Messages: 15912
Registered: July 2007
Location: Sydney, Australia
Karma: 6
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Senior Member |
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Steve,
Just have the GMCnet contact the credit card company and present the
information he has and I'll bet Harry will get communicative!
Regards,
Rob M.
USAussie
-----Original Message-----
From: gmclist-bounces@temp.gmcnet.org
[mailto:gmclist-bounces@temp.gmcnet.org] On Behalf Of Steven Ferguson
Sent: Wednesday, July 07, 2010 5:32 PM
To: gmclist@temp.gmcnet.org
Subject: [GMCnet] Harry's Steering Boxes
Netters,
I get many calls asking for recommendations on GMC related stuff. I
don't recommend folks unless I've had a good experience with them, or
someone I trust has had the same.
Based on some postings I have read here, I recommended Harry's to a
GMCer and he has really been getting a bad deal. He ordered a box,
they charged his card, no more word until he finally managed to get in
touch with a real person vice an answering machine. To make a long
story short, after much bantering back and forth, they said they
shipped it and provided a UPS tracking number. The number was tied to
a package that only weighed one pound. No more contact, they are not
returning calls or emails. Is there anyone near Frasier that can go
over there and knock on the door during business hours. If so,
contact me off net and I'll give you the details. I just hate it when
crap like this happens but hate it most when I was the source of the
recommendation.
TX,
--
Steve Ferguson
'76 EII
Sierra Vista, AZ
Urethane bushing source
www.bdub.net/ferguson/
_______________________________________________
GMCnet mailing list
List Information and Subscription Options:
http://temp.gmcnet.org/cgi-bin/mailman/listinfo/gmclist
_______________________________________________
GMCnet mailing list
List Information and Subscription Options:
http://temp.gmcnet.org/cgi-bin/mailman/listinfo/gmclist
Regards,
Rob M. (USAussie)
The Pedantic Mechanic
Sydney, Australia
'75 Avion - AUS - The Blue Streak TZE365V100428
'75 Avion - USA - Double Trouble TZE365V100426
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| Re: [GMCnet] Harry's Steering Boxes [message #91481 is a reply to message #91473] |
Wed, 07 July 2010 22:15 |
Steven Ferguson
Messages: 3447
Registered: May 2006
Karma: 0
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Senior Member |
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It's not me Rob, but I feel some responsibility as I was the one who
recommended the guy. Unless there's a good reason for the behavior,
it's been very shoddy in my opinion.
On Wed, Jul 7, 2010 at 7:10 PM, Rob Mueller <robmueller@iinet.net.au> wrote:
> Steve,
>
> Just have the GMCnet contact the credit card company and present the
> information he has and I'll bet Harry will get communicative!
>
> Regards,
> Rob M.
> USAussie
>
>
> -----Original Message-----
> From: gmclist-bounces@temp.gmcnet.org
> [mailto:gmclist-bounces@temp.gmcnet.org] On Behalf Of Steven Ferguson
> Sent: Wednesday, July 07, 2010 5:32 PM
> To: gmclist@temp.gmcnet.org
> Subject: [GMCnet] Harry's Steering Boxes
>
> Netters,
> I get many calls asking for recommendations on GMC related stuff. I
> don't recommend folks unless I've had a good experience with them, or
> someone I trust has had the same.
>
> Based on some postings I have read here, I recommended Harry's to a
> GMCer and he has really been getting a bad deal. He ordered a box,
> they charged his card, no more word until he finally managed to get in
> touch with a real person vice an answering machine. To make a long
> story short, after much bantering back and forth, they said they
> shipped it and provided a UPS tracking number. The number was tied to
> a package that only weighed one pound. No more contact, they are not
> returning calls or emails. Is there anyone near Frasier that can go
> over there and knock on the door during business hours. If so,
> contact me off net and I'll give you the details. I just hate it when
> crap like this happens but hate it most when I was the source of the
> recommendation.
> TX,
> --
> Steve Ferguson
> '76 EII
> Sierra Vista, AZ
> Urethane bushing source
> www.bdub.net/ferguson/
> _______________________________________________
> GMCnet mailing list
> List Information and Subscription Options:
> http://temp.gmcnet.org/cgi-bin/mailman/listinfo/gmclist
>
> _______________________________________________
> GMCnet mailing list
> List Information and Subscription Options:
> http://temp.gmcnet.org/cgi-bin/mailman/listinfo/gmclist
>
--
Steve Ferguson
'76 EII
Sierra Vista, AZ
Urethane bushing source
www.bdub.net/ferguson/
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| Re: [GMCnet] Harry's Steering Boxes [message #91494 is a reply to message #91488] |
Wed, 07 July 2010 23:28 |
Bob de Kruyff
Messages: 4260
Registered: January 2004
Location: Chandler, AZ
Karma: 1
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Senior Member |
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Well that's a shame. I know you don't treat this lightly Steve. I suspect he may have been a decent guy that got caught up in the dismal Michigan economy. For various reasons I still need to go back several times a year and each time I'm still stunned by what has happened to that state and the once decent small businesses there. Certainly no excuse on his part.
Bob de Kruyff
78 Eleganza
Chandler, AZ
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| Re: [GMCnet] Harry's Steering Boxes [message #91498 is a reply to message #91468] |
Wed, 07 July 2010 23:40 |
Ken Burton
Messages: 10030
Registered: January 2004
Location: Hebron, Indiana
Karma: 10
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Senior Member |
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| Larry wrote on Wed, 07 July 2010 20:23 |
Steve,
Where is Harry's??
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Somewhere north of Detroit. Others have use them with good results. Things may have changed.
Ken Burton - N9KB
76 Palm Beach
Hebron, Indiana
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| Re: [GMCnet] Harry's Steering Boxes [message #91532 is a reply to message #91440] |
Sat, 10 July 2010 22:14 |
Jim Bounds
Messages: 842
Registered: January 2004
Karma: 0
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Senior Member |
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You're right, I missed it-- sorry. I bet though that they are pulling their
hair out, I pulled mine out over it. So they are either in overload and can't
get to even a phone call, they lost the box or they just don;t know what they
are doing. Either way I have respect for them and I'd give them a chance to do
the right thing. It's always good to work at helping folks do their best. If
you really feel they are evading the issue then that a different kettle of
fish. They are in a difficult business, one that I do not get involved with
anymore. I've found no one who can increase the reliability of rebuilding a
steering box-- and stand behind you if something goes wrong. There's just no
win rebuilding those things.
Jim Bounds
------------------------
----- Original Message ----
From: Steven Ferguson <botiemad11@gmail.com>
To: gmclist@temp.gmcnet.org
Sent: Sat, July 10, 2010 8:13:42 AM
Subject: Re: [GMCnet] Harry's Steering Boxes
Jeeze Gary. It's 5:12 am here........................but maybe you're right.
On Fri, Jul 9, 2010 at 3:01 PM, Gary Worobec <gtw5@earthlink.net> wrote:
> Steve, You need a beer !! :)
>
> Thanks
>
> Gary and Joanne Worobec
> 1973 GMC Glacier
> Anza, CA
>
> ----- Original Message -----
> From: "Steven Ferguson" <botiemad11@gmail.com>
> To: <gmclist@temp.gmcnet.org>
> Sent: Friday, July 09, 2010 2:28 PM
> Subject: Re: [GMCnet] Harry's Steering Boxes
>
>
> Both of you guys missed the entire point. Harry's is not returning
> the guys calls! They charged him and did not deliver. He finally got
> through to a helper and got a UPS tracking number, It goes to a 1lb
> part that was delivered to Castro Valley, CA., I know because I
> personally checked it out. The point is, they say they shipped it.
> The GMCer hasn't gotten it. They won't return his calls. A fellow
> GMCer stopped by to inquire, they said they'd call, they didn't. That
> is the point.
>
> I don't give a rats behind if it takes 6 weeks to make my part right.
> Just don't tell me two weeks and hand me a bunch of jive for the next
> four.
>
> On Fri, Jul 9, 2010 at 7:53 AM, Ken Henderson <hend4800@bellsouth.net>
> wrote:
>> Jim,
>>
>> I'm glad you've posted this. It presents a side of the situation(s) a lot
>> of folks don't understand. And it's getting worse & worser with the cost
>> of
>> shipping skyrocketing. It's just too darned expensive to ship heavy stuff
>> around and for a small business to have to eat shipping cost is just a
>> killer, as it is for the customer/victim.
>>
>> It's why I don't order much from you, JimK, or other GMC vendors because
>> the
>> parts I usually need are simply to heavy to justify the shipping cost,
>> first
>> time, or in the rare case, second time.
>>
>> It's also the reason I disappoint a lot of electric wiper customers by
>> refusing to sell them a wiper motor. They can get one, shipping included,
>> at a local AZ or elsewhere, for about the same price I'd pay before
>> marking
>> it up a little and charging them for shipping. And if they did have a
>> motor
>> I provided fail (as you well know DOES happen), I'd have to eat the
>> shipping
>> both ways, consuming the profit from a kit or two.
>>
>> Everyone should be required to operate a small business at some time in
>> their life! (AFTER their mandatory military or public service commitment
>> is
>> up). :-)
>>
>> Ken H.
>>
>>
>> On Fri, Jul 9, 2010 at 9:08 AM, Jim Bounds <gmccoop@yahoo.com> wrote:
>>
>>> I feel bad for the problem you are having, i also feel bad for Harry's--
>>> before
>>> you kill me let me explain. Rebuilding these old steering boxes is almost
>>> a
>>> "no win" deal. I used harry for boxes until the sad truth of the matter
>>> bit me,
>>> let me explain this because this is the root of a problem with many parts
>>> trying
>>> to keep our coaches on the road...
>> _______________________________________________
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>>
>
>
>
> --
> Steve Ferguson
> '76 EII
> Sierra Vista, AZ
> Urethane bushing source
> www.bdub.net/ferguson/
> _______________________________________________
> GMCnet mailing list
> List Information and Subscription Options:
> http://temp.gmcnet.org/cgi-bin/mailman/listinfo/gmclist
>
> _______________________________________________
> GMCnet mailing list
> List Information and Subscription Options:
> http://temp.gmcnet.org/cgi-bin/mailman/listinfo/gmclist
>
--
Steve Ferguson
'76 EII
Sierra Vista, AZ
Urethane bushing source
www.bdub.net/ferguson/
_______________________________________________
GMCnet mailing list
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| Re: [GMCnet] Harry's Steering Boxes [message #91765 is a reply to message #91731] |
Tue, 13 July 2010 07:23 |
Steven Ferguson
Messages: 3447
Registered: May 2006
Karma: 0
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Senior Member |
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Larry,
I'll follow up on this and let you know. Mighty nice of you and I'll
pass that on.
On Mon, Jul 12, 2010 at 7:42 PM, Larry <weidnerl@wwt.net> wrote:
>
>
> I have an extra steering gear that needs rebuilding. If the steering box in question here has been lost, I'd donate this one I have to the person needing one, and in turn give "Harry" another chance. it's just gathering dust in my garage anyway.
> --
> Larry :)
> 78 Royale w/500 Caddy
> Menomonie, WI.
> _______________________________________________
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--
Steve Ferguson
'76 EII
Sierra Vista, AZ
Urethane bushing source
www.bdub.net/ferguson/
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GMCnet mailing list
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