| [GMCnet] What is the best Shocks to get? [message #83184] |
Wed, 05 May 2010 13:29  |
fbhtxak
Messages: 191
Registered: April 2006
Karma:
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Senior Member |
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This is NOT an endorsement for Bilstein shock absorbers. I
noted, however, some concern about Bilstein's warranty
service.
I have found them to satisfactorily comply with the terms of
their warranty contract. I have had to replace two shock
absorbers in the almost twenty years since I installed them.
I replaced those two when they began to drip hydraulic fluid
on the garage floor. I replaced the first one in May '03 and
the second in Feb.'10. Bilstein readily complied with my
request for a replacement shock absorber on both occasions..
Here is the contact at Bilstein for warranty service:
Justin Diczhazy - (858)386-5951
Justin.Diczhazy@thyssenkrupp.com
ThyssenKrupp Bilstein of America
Customer Service Aftermarket Division
1402 Stowe Drive
Poway, CA 92604
The warranty contract provides for the customer to pay the
shipping charge to return the defective shock to Bilstein
(about $10 from Zip 75703 to 92064 in Feb.'10). Bilstein
pays the return shipping charge.
Fred Hudspeth
'78 Royale - Tyler, TX
'82 Airstream Excella 28' Motorhome - Anchorage, Alaska
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