| [GMCnet] Advance Auto Parts has a worthless warrantee for us [message #337968] |
Thu, 18 October 2018 00:58  |
BobDunahugh
Messages: 2465
Registered: October 2010
Location: Cedar Rapids, IA
Karma: 11
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I bought an electric fuel pump here in town at an Advance Auto Parts Store. That pump failed in Albert Lee Minnesota a week later. So I took that failed pump into an Advance Auto Parts store in Albert Lee. I had the box that the pump came in. With the Cedar Rapids store address on the box.They refused to warrantee the pump because I didn't have the original receipt. Just a photo copy. So I had to buy another fuel pump. That would never happen at Auto Zone,or O'Reillys. Our REAL problem is that we never have problems with these close to our local store. I had 3 electric pumps fail that last year before going to EFI. Ken Henderson, and Alix Ferreira bailed me out one of those times in Shawnee Oklahoma. 6 miles from the GMCMI event. Needless to say. I never buy any parts from Advance. Bob Dunahugh 78 Royale
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| Re: [GMCnet] Advance Auto Parts has a worthless warrantee for us [message #337978 is a reply to message #337968] |
Thu, 18 October 2018 08:59  |
k2gkk
Messages: 4452
Registered: November 2009
Karma: -8
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Four or five years ago, we had an alternator fail on our 2002 Ford Explorer at Branson West, MO. We were about 100 yards or so from an O'Reilly's store. Bought a replacement and a local chap did the R&R for $20! That replacement failed about 2 months ago. I did NOT have the receipt. Local (Oklahoma City) O'Reilly's retrieved the record of that old purchase and gave me the NEW replacement. Do you think I will continue to shop at O'Reilly's? You betcha! NAPA also has the same way to locate purchases at other NAPA stores.
D C "Mac" Macdonald
Amateur Radio K2GKK
Since 30 November '53
USAF and FAA, Retired
Member GMCMI & Classics
Oklahoma City, OK
"The Money Pit"
TZE166V101966
'76 ex-Palm Beach
k2gkk + hotmail dot com
________________________________
From: Gmclist on behalf of Keithweeksgmc@gmail.com
Sent: Thursday, October 18, 2018 08:45
To: gmclist@list.gmcnet.org
Subject: Re: [GMCnet] Advance Auto Parts has a worthless warrantee for us
Sent from my iPad
> On Oct 18, 2018, at 12:58 AM, Bob Dunahugh wrote:
>
> I bought an electric fuel pump here in town at an Advance Auto Parts Store. That pump failed in Albert Lee Minnesota a week later. So I took that failed pump into an Advance Auto Parts store in Albert Lee. I had the box that the pump came in. With the Cedar Rapids store address on the box.They refused to warrantee the pump because I didn't have the original receipt. Just a photo copy. So I had to buy another fuel pump. That would never happen at Auto Zone,or O'Reillys. Our REAL problem is that we never have problems with these close to our local store. I had 3 electric pumps fail that last year before going to EFI. Ken Henderson, and Alix Ferreira bailed me out one of those times in Shawnee Oklahoma. 6 miles from the GMCMI event. Needless to say. I never buy any parts from Advance. Bob Dunahugh 78 Royale
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| Re: [GMCnet] Advance Auto Parts has a worthless warrantee for us [message #337980 is a reply to message #337978] |
Thu, 18 October 2018 12:11 |
77Royale
Messages: 461
Registered: June 2014
Location: Mid Michigan
Karma: 6
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Senior Member |
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If it makes a difference most of the those stores keep warranty items under a phone number in the system.
I returned an alternator to autozone a while back just by the phone number as I was in the system and they could verify I purchased it. As you may or may not know, most of the receipts printed by any store now a days fade out after a year or so, so even if you have the original receipt after a while it washes out.
Ive also exchanged "gold" lifetime warranty brake pads for our van 2-3 times. No questions asked. The pads were wore down and they just kept the new box and put the worn out pads in them to ship back.
77 Royale, Rear Dry Bath. 403, 3.55 Final Drive, Lenzi goodies, Patterson carb and dizzy.
Mid Michigan
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| Re: [GMCnet] Advance Auto Parts has a worthless warrantee for us [message #337997 is a reply to message #337968] |
Fri, 19 October 2018 08:35 |
jimk
Messages: 6734
Registered: July 2006
Location: Belmont, CA
Karma: 9
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On Fri, Oct 19, 2018 at 6:31 AM Jim Kanomata wrote:
> Bob,
> Send that pump and I'll send you another.
> Warranty only takes paper work.
>
Never buy another one from a place that refuse warranty.
>
> On Thu, Oct 18, 2018 at 11:18 AM roy keen wrote:
>
>> The Napa stores around here are individually owned and don't honor other
>> Napa warrentees.
>> --
>> Roy Keen
>> Minden,NV
>> 76 X Glenbrook
>>
>> _______________________________________________
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>>
> --
> Jim Kanomata
> Applied/GMC, Newark,CA
> jimk@appliedairfilters.com
> http://www.appliedgmc.com
> 1-800-752-7502
>
--
Jim Kanomata
Applied/GMC, Newark,CA
jimk@appliedairfilters.com
http://www.appliedgmc.com
1-800-752-7502
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www.appliedgmc.com
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