Home » Public Forums » GMCnet » FMCA roadside assistance
| FMCA roadside assistance [message #337501] |
Mon, 01 October 2018 15:48  |
jhbridges
Messages: 8412
Registered: May 2011
Location: Braselton ga
Karma: -74
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Senior Member |
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I got a renewal notice from the FMCA for Roadside Assistance. I called their 888 number and got the following 'We cannot renew for anything over 15 years old.' So save your money. I told the towing company in the Knoxville area a couple months ago to call them and see what compensation they'd give. Never heard back, never got a bill, I figure the 70 bux I paid them for last year was worth it. I'll save it for this year.
So far, I've not been able to find the RV assist service on the Allstate site. I have doubts about anyone who offers a service but can't tell you how to buy it. However, given Ken H's success with them, I'll probably pursue it. Maybe the local Allstate insurance agent has a clue.
I'll note that in the 60s my father the Judge said Farm Bureau and Allstate ended up in his courtroom much more often than any of the underwriters, Personal experience bears this out. It took 3 years to get them in court on a case where their insured ran a red light and was observed by a deputy and two EMTs who were at the intersection. For a quick closure, I offered retail value of the ruined car and hospital bills, which they declined. They ended up in North Georgia ready to go to court in a small town, at which point they settled for three times the original amount plus my legal costs.
--johnny
Foolish Carriage, 76 26' Eleganza(?) with beaucoup mods and add - ons.
Braselton, Ga.
I forgive them all, save those who hurt the dogs. They must answer to me in hell
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| Re: FMCA roadside assistance [message #337505 is a reply to message #337501] |
Mon, 01 October 2018 16:01  |
GatsbysCruise
Messages: 261
Registered: January 2017
Location: Waukegan, Illinois
Karma: 3
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So FMCA won't let you sign up for road service? Thats not good! ! !
How far back in AllState histroy are you talking?
If you are talking when Sears still owned them, there was a lot of differing
results from cases. I recall a fight because the offending vehicle had
AllState coverage and AllState didn't want to pay the victim.
But my understanding is when Sears sold AllState Insurance, the way
AllState did insurance changed, big improvement. I used to know who
bought AllState, another big insurance company as I recall, and it
is my belief that AllState assumed the new parent companies structure.
Things keep changing.
GatsbysCruise. \
74GMC260 Former Glacier Model style. \
Waukegan, Illinois \ Keep those MiniDiscs Spinning \ MY GREYHOUND IS FASTER THAN YOUR HONOR ROLL STUDENT \ WindowsXP-Win7-Win8.1-UBUNTU STUDIO - UBUNTU VOYAGER - Berzin Auto Center
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| Re: FMCA roadside assistance [message #337508 is a reply to message #337501] |
Mon, 01 October 2018 17:07 |
jhbridges
Messages: 8412
Registered: May 2011
Location: Braselton ga
Karma: -74
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Senior Member |
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In the 60s. Sears still owned it. My lawyer was floored that they even went to court, given their insured's statement and the deposition of the deputy and the EMTs. As he put it, "We're going to go to the courtroom in Dahlonega, GA in front of a local Appalachian jury and show pictures of your bruised gray-haired wife and hint she's 'Being WRONGED by this Yankee insurance company!" His point being they will settle. There's not much limit to what a mountain jury will award in that instance. I've no idea what the amount was, he just said 'I', covered' so I figure he bit them nicely.
--johnny
Foolish Carriage, 76 26' Eleganza(?) with beaucoup mods and add - ons.
Braselton, Ga.
I forgive them all, save those who hurt the dogs. They must answer to me in hell
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| Re: [GMCnet] FMCA roadside assistance [message #337518 is a reply to message #337501] |
Mon, 01 October 2018 18:35 |
Ken Henderson
Messages: 8726
Registered: March 2004
Location: Americus, GA
Karma: 9
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Senior Member |
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Here's the users' guide for the RVRoadHelp I use:
https://docs.google.com/viewer?url=https%3A%2F%2Fwww.allstatemotorclub.com%2Famcc%2Fhandbook%2Famcguide_rvroadhelp_US.pdf
I see that this statement no longer contains "capable" before "service
facility". I don't know when that change occurred, and I'd still argue, as
I did in 2013 for my 384 mile tow, that to be a "service facility", it MUST
be "capable":
"1 Unlimited benefit is for towing to the nearest service facility and/or
for minor on-site labor."
These plans seem to be different than the RVRoadHelp to which I've been
subscribed for 20+ years; I know nothing more about them, and can't find a
link to "my" plan -- I'll have to look at the latest invoice and paperwork
we got from them:
https://www.allstate.com/roadside-assistance/motor-club/membership-plans.aspx
Ken H.
On Mon, Oct 1, 2018 at 4:54 PM Johnny Bridges via Gmclist <
gmclist@list.gmcnet.org> wrote:
> I got a renewal notice from the FMCA for Roadside Assistance. I called
> their 888 number and got the following 'We cannot renew for anything over 15
> years old.' So save your money. I told the towing company in the
> Knoxville area a couple months ago to call them and see what compensation
> they'd
> give. Never heard back, never got a bill, I figure the 70 bux I paid them
> for last year was worth it. I'll save it for this year.
> So far, I've not been able to find the RV assist service on the Allstate
> site. I have doubts about anyone who offers a service but can't tell you
> how to buy it. However, given Ken H's success with them, I'll probably
> pursue it. Maybe the local Allstate insurance agent has a clue.
> I'll note that in the 60s my father the Judge said Farm Bureau and
> Allstate ended up in his courtroom much more often than any of the
> underwriters,
> Personal experience bears this out. It took 3 years to get them in court
> on a case where their insured ran a red light and was observed by a deputy
> and two EMTs who were at the intersection. For a quick closure, I offered
> retail value of the ruined car and hospital bills, which they declined.
> They ended up in North Georgia ready to go to court in a small town, at
> which point they settled for three times the original amount plus my legal
> costs.
>
>
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Ken Henderson
Americus, GA
www.gmcwipersetc.com
Large Wiring Diagrams
76 X-Birchaven
76 X-Palm Beach
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| Re: FMCA roadside assistance [message #337522 is a reply to message #337501] |
Mon, 01 October 2018 22:01 |
BoboBob13
Messages: 49
Registered: June 2018
Location: Las Vegas
Karma: -3
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When I signed up for FMCA a month ago they told me that they need pictures of my RV
because it was over 15 years old. I emailed them a couple of the outside and inside
and they said I was good to go. They said they didn't want to write a policy on
something that looked not kept in good shape. Got a two or three year roadside
policy with them. Don't know if they have changed their mind since then.
Bob
Bob Broadwell
75 Eleganza II-Rebuilt performance engine, Manny trans, Manny 1-ton front end, 73 23ft with a side bath getting some updates-both living in Las Vegas
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| Re: FMCA roadside assistance [message #337524 is a reply to message #337501] |
Mon, 01 October 2018 22:39 |
rjw
Messages: 697
Registered: September 2005
Karma: 4
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Senior Member |
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Johnny Bridges wrote on Mon, 01 October 2018 16:48I got a renewal notice from the FMCA for Roadside Assistance. I called their 888 number and got the following 'We cannot renew for anything over 15 years old.' So save your money. I told the towing company in the Knoxville area a couple months ago to call them and see what compensation they'd give. Never heard back, never got a bill, I figure the 70 bux I paid them for last year was worth it. I'll save it for this year.
So far, I've not been able to find the RV assist service on the Allstate site. I have doubts about anyone who offers a service but can't tell you how to buy it. However, given Ken H's success with them, I'll probably pursue it. Maybe the local Allstate insurance agent has a clue.
I'll note that in the 60s my father the Judge said Farm Bureau and Allstate ended up in his courtroom much more often than any of the underwriters, Personal experience bears this out. It took 3 years to get them in court on a case where their insured ran a red light and was observed by a deputy and two EMTs who were at the intersection. For a quick closure, I offered retail value of the ruined car and hospital bills, which they declined. They ended up in North Georgia ready to go to court in a small town, at which point they settled for three times the original amount plus my legal costs.
--johnny
When I signed up in the spring for the FMCA deal, I was told that the only requirement was that the coach be kept up and maintained as road worthy. Mine is as road worthy as anything less than 15 years old. So far I am not impressed with their service. I tried to use them on the way back from Bean Station and the Air Force Museum when my starting and house batteries died during a stop at a Meijers in Dayton (was a problem with my converter/charger). Turned out they could not find anyone the could come and give me a jump for hours then finally they found a guy on the opposite of Dayton that would come to me. I figured that there were plenty of people in the parking lot that could give me a jump and then I realized that Meijers sold batteries and I could buy one there. So I did and cancelled that road service call. I don't think I will renew (even if they would let me) next year. I will keep my other road services.
I hope the other FMCA perks work better should I need them.
Richard
76 Palm Beach
SE Michigan
www.PalmBeachGMC.com
Roller Cam 455, TBI+EBL, 3.42 FD, 4 Bag, Macerator, Lenzi (brakes, vacuum system, front end stuff), Manny Tranny, vacuum step, Tankless + OEM water heaters.
[Updated on: Mon, 01 October 2018 22:40] Report message to a moderator |
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| Re: FMCA roadside assistance [message #337532 is a reply to message #337501] |
Tue, 02 October 2018 07:51 |
jhbridges
Messages: 8412
Registered: May 2011
Location: Braselton ga
Karma: -74
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Senior Member |
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The lady with whom I spoke, who answered the 888 number on the card, simply saiod nothing over 15 years old. I think we need to get someone up the ladder to rule on this. Pictures iof the coach make sense. Arbitrary age doesn't.
--johnny
Foolish Carriage, 76 26' Eleganza(?) with beaucoup mods and add - ons.
Braselton, Ga.
I forgive them all, save those who hurt the dogs. They must answer to me in hell
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| Re: FMCA roadside assistance [message #337545 is a reply to message #337501] |
Tue, 02 October 2018 10:50 |
GatsbysCruise
Messages: 261
Registered: January 2017
Location: Waukegan, Illinois
Karma: 3
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Senior Member |
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So I have been told that it's a good idea to join FMCA ----- but I thought joining the road service was one of the perks.
--If they are going the way of other road service companies and will deny older models like the GMC, ESPECIALLY a model like the GMC that is so well followed by so many owners and cared for like a cult, maybe I need to take a second look. Now that FMCA is becoming discriminatory against older RV's, especially GMC in that catagory, I would suggest that they have too much clout in this hobby. It almost suggest that anyone that is denied a service just because of age should stay away from FMCA or anything they support as they are not supporting the GMC anymore.
Just saying.....
I have not yet signed up and I had trouble with their web sight when I was going to sign up, so I am having a second thought on that now.
I have the GOOD SAM road service and I have some rather odd experiences with them, the service is going bad, it has been on the decline from the great service they once were when I bought my first SOB 20 years ago. I've filed complaints against their agents, one they supposedly retrained because of her actions, the last one was involved with two agents, where because my phone battery was dying, the police that came by to check on me called them to check on the tow truck. He was on about 15 minutes and when he hung up, he looked at me and said he understood my frustration. GS uses a GPS locator now. I give them the intersecting streets in the northern town that I am in, THEY proceed to tell me I am 60 miles away from where I am, and no amount of me telling them they are wrong will change their mind. Somehow we got through this, they send a truck but a block away to a McDonalds. I never mentioned McDonalds as I told them I was in a strip mall by a grocery store. The truck finally pulls up says the only reason he found me was because my emerg flashers were on. He tows me and there is the paper signing for GS and a small cash charge ( I still don't know why ) for the driver. As I hand the cash charge over, the driver tells me that GS told him to charge me way more than they ask. THIS WAS GOOD SAM! ! !
With this latest information, I a scoping out other services. The list seems to be getting smaller as more people are reporting similar problems.
Its convenient to have a service but in the long run will we end up paying on our own for road service? would it be worth it?
-- I think the max GS wants to pay is about $100 but may go more but they only want to take you to A SERVICE LOCATION THAT SAYS THEY CAN SERVICE YOUR VEHICLE. How many have ever seen the GMC motorhome? If we get to be towed to a particular location, will they now drop us???? Seems so.
-- If I were away, I'd prefer to be taken to a GMC dealer. They may not know the vehicle like they did in the GMC motorhomes heyday, but they know GMC's. Being towed to a shop where the mechanic is missing his two front teeth, dressed in bib overalls, in the middle of the woods would be uncomfortable to say the least.
JOHNNY
I just did a search for AllState Road Service and it came up as a separate page. Might give er a try again.
GatsbysCruise. \
74GMC260 Former Glacier Model style. \
Waukegan, Illinois \ Keep those MiniDiscs Spinning \ MY GREYHOUND IS FASTER THAN YOUR HONOR ROLL STUDENT \ WindowsXP-Win7-Win8.1-UBUNTU STUDIO - UBUNTU VOYAGER - Berzin Auto Center
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| Re: [GMCnet] FMCA roadside assistance [message #337550 is a reply to message #337545] |
Tue, 02 October 2018 11:57 |
James Hupy
Messages: 6806
Registered: May 2010
Karma: -62
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Senior Member |
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If you do not belong to a gmc club, and are the kind of coach user that
camps? in walmart parking lots, never attend rallies, then FMCA probably
does not hold much value for you.
On the other hand, if you are like me and many other coach owners who
not only attend rallies, but are officers and presenters, and vendors,
etc., then FMCA has a good deal of value to you. Think about staging a
rally, with food service, tightly spaced coaches, programs, events, music,
etc. Rented venues always require insurance policies to cover their butts
if one of us falls down on their property. FMCA provides that insurance as
part of the membership fees, and it is not cheap. There are several other
benefits, like the life flight services that are worth a bundle if you ever
need them.
But, what the heck, you are a lucky guy, and like playing russian
roulette with several chambers loaded, be my guest. Your experience might
vary.
Jim Hupy
Salem, Or
78 GMC ROYALE 403
On Tue, Oct 2, 2018, 9:13 AM slc wrote:
> So I have been told that it's a good idea to join FMCA ----- but I thought
> joining the road service was one of the perks.
> --If they are going the way of other road service companies and will deny
> older models like the GMC, ESPECIALLY a model like the GMC that is so well
> followed by so many owners and cared for like a cult, maybe I need to take
> a second look. Now that FMCA is becoming discriminatory against older
> RV's, especially GMC in that catagory, I would suggest that they have too
> much clout in this hobby. It almost suggest that anyone that is denied a
> service just because of age should stay away from FMCA or anything they
> support as they are not supporting the GMC anymore.
> Just saying.....
> I have not yet signed up and I had trouble with their web sight when I was
> going to sign up, so I am having a second thought on that now.
>
>
> I have the GOOD SAM road service and I have some rather odd experiences
> with them, the service is going bad, it has been on the decline from the
> great
> service they once were when I bought my first SOB 20 years ago. I've
> filed complaints against their agents, one they supposedly retrained
> because of
> her actions, the last one was involved with two agents, where because my
> phone battery was dying, the police that came by to check on me called them
> to check on the tow truck. He was on about 15 minutes and when he hung
> up, he looked at me and said he understood my frustration. GS uses a GPS
> locator now. I give them the intersecting streets in the northern town
> that I am in, THEY proceed to tell me I am 60 miles away from where I am,
> and
> no amount of me telling them they are wrong will change their mind.
> Somehow we got through this, they send a truck but a block away to a
> McDonalds.
> I never mentioned McDonalds as I told them I was in a strip mall by a
> grocery store. The truck finally pulls up says the only reason he found me
> was
> because my emerg flashers were on. He tows me and there is the paper
> signing for GS and a small cash charge ( I still don't know why ) for the
> driver. As I hand the cash charge over, the driver tells me that GS told
> him to charge me way more than they ask. THIS WAS GOOD SAM! ! !
>
> With this latest information, I a scoping out other services. The list
> seems to be getting smaller as more people are reporting similar problems.
> Its convenient to have a service but in the long run will we end up paying
> on our own for road service? would it be worth it?
> -- I think the max GS wants to pay is about $100 but may go more but they
> only want to take you to A SERVICE LOCATION THAT SAYS THEY CAN SERVICE YOUR
> VEHICLE. How many have ever seen the GMC motorhome? If we get to be
> towed to a particular location, will they now drop us???? Seems so.
> -- If I were away, I'd prefer to be taken to a GMC dealer. They may not
> know the vehicle like they did in the GMC motorhomes heyday, but they know
> GMC's. Being towed to a shop where the mechanic is missing his two front
> teeth, dressed in bib overalls, in the middle of the woods would be
> uncomfortable to say the least.
>
>
> JOHNNY
> I just did a search for AllState Road Service and it came up as a separate
> page. Might give er a try again.
>
>
> --
> GatsbysCruise. \
> 74GMC260 Former Glacier Model style. \
> Waukegan, Illinois \ Keep those MiniDiscs Spinning \ MY GREYHOUND IS
> FASTER THAN YOUR HONOR ROLL STUDENT \ WindowsXP-Win7-Win8.1-UBUNTU STUDIO -
> UBUNTU VOYAGER - Berzin Auto Center
>
> _______________________________________________
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| Re: [GMCnet] FMCA roadside assistance [message #337551 is a reply to message #337550] |
Tue, 02 October 2018 12:17 |
GatsbysCruise
Messages: 261
Registered: January 2017
Location: Waukegan, Illinois
Karma: 3
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Senior Member |
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No, not a member yet, and I generally do not play Russian roulette.
I like BLACKJACK.
When I bought my GMC, it was a replacement for a SOB that I had for
some time. Trips generally were to Walt Disney World and a couple
of other small camp areas.
The GMC became a problem when I had work done on her and I then had
a power loss problem. The garage that did the work took no blame
for the problem and I was pretty much down until the problem could be
found.
I am at the point of the fix, I know where the problem lies and I am now
able to attain 70 mph with the help of an electric fuel pump. The
problem area is the fuel tanks and they have to be dropped to fix the problem.
With the GMC coming on to a ReNewed life, I had considered attending
some of the ralleys.
Road service with the SOB was necessary, after all it was an SOB, and I have
read it is handy to have road service with the GMC, as she can have some
bad experiences.
It sounds like FMCA is turning directions to me. Criticism about a travelers
preference won't change this.
It sounds like fMAC has some explaning to do -- LUCY
But thanks for your comment
slc
GatsbysCruise. \
74GMC260 Former Glacier Model style. \
Waukegan, Illinois \ Keep those MiniDiscs Spinning \ MY GREYHOUND IS FASTER THAN YOUR HONOR ROLL STUDENT \ WindowsXP-Win7-Win8.1-UBUNTU STUDIO - UBUNTU VOYAGER - Berzin Auto Center
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