Home » Public Forums » GMCnet » GOOD SAM IS CONTINUING TO CHANGE (Heres a couple vids you may find interesting)
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| Re: [GMCnet] GOOD SAM IS CONTINUING TO CHANGE [message #337459 is a reply to message #337448] |
Mon, 01 October 2018 06:01   |
Ken Henderson
Messages: 8726
Registered: March 2004
Location: Americus, GA
Karma: 9
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Senior Member |
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I've never had Good Sam, nor will due to the horror tales I've heard.
Allstate's RVRoadHelp, on the other hand, has always been great. I've been
towed several times over the past 20 years and had one battery jump call.
While there have been inevitable delays in getting a suitable tow truck,
they've always kept me informed by 'phone of their progress. And after all
those services, which have probably cost them more than our total
membership fees, I've never heard the first word from them after the
incidents -- no "You're out-a-here" letters! And not even a "How'd we do?"
survey.
I'm sticking with RVRoadHelp.
Ken H.
On Mon, Oct 1, 2018 at 12:59 AM slc wrote:
> I have Good Sam and I have noticed their service is continuing to get
> worse.
> Now these videos show that if you use them too much, they will drop you as
> a customer.
>
> enjoy
>
>
>
> https://www.youtube.com/watch?v=M7AH14O9Cms
>
>
> https://www.youtube.com/watch?v=Yx_Ze0q3szM
>
> --
>
>
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Ken Henderson
Americus, GA
www.gmcwipersetc.com
Large Wiring Diagrams
76 X-Birchaven
76 X-Palm Beach
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| Re: [GMCnet] GOOD SAM IS CONTINUING TO CHANGE [message #337477 is a reply to message #337459] |
Mon, 01 October 2018 10:57 |
Sammy Williams
Messages: 522
Registered: August 2010
Karma: -2
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Senior Member |
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AAA is the same way, if you "use them too much" they can and will drop you.
It is sheer economics, they want you to belong, to be a part of the
membership, but they don't want to carry you more then twice, as that is
the "economic limit" they have set to absorb loss (you using them is
considered a loss) not using them is profit. Businesses want to save money,
too, thus the "use us too much and we drop you." Im not saying its right,
just giving the insurance companies/travel club viewpoint.
Sammy Williams
On Mon, Oct 1, 2018 at 6:02 AM Ken Henderson wrote:
> I've never had Good Sam, nor will due to the horror tales I've heard.
>
> Allstate's RVRoadHelp, on the other hand, has always been great. I've been
> towed several times over the past 20 years and had one battery jump call.
> While there have been inevitable delays in getting a suitable tow truck,
> they've always kept me informed by 'phone of their progress. And after all
> those services, which have probably cost them more than our total
> membership fees, I've never heard the first word from them after the
> incidents -- no "You're out-a-here" letters! And not even a "How'd we do?"
> survey.
>
> I'm sticking with RVRoadHelp.
>
> Ken H.
>
> On Mon, Oct 1, 2018 at 12:59 AM slc wrote:
>
>> I have Good Sam and I have noticed their service is continuing to get
>> worse.
>> Now these videos show that if you use them too much, they will drop you
> as
>> a customer.
>>
>> enjoy
>>
>>
>>
>> https://www.youtube.com/watch?v=M7AH14O9Cms
>>
>>
>> https://www.youtube.com/watch?v=Yx_Ze0q3szM
>>
>> --
>>
>>
> _______________________________________________
> GMCnet mailing list
> Unsubscribe or Change List Options:
> http://list.gmcnet.org/mailman/listinfo/gmclist_list.gmcnet.org
>
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| Re: [GMCnet] GOOD SAM IS CONTINUING TO CHANGE [message #337488 is a reply to message #337459] |
Mon, 01 October 2018 13:21 |
rjw
Messages: 697
Registered: September 2005
Karma: 4
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Senior Member |
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Ken Henderson wrote on Mon, 01 October 2018 07:01I've never had Good Sam, nor will due to the horror tales I've heard.
Allstate's RVRoadHelp, on the other hand, has always been great. I've been
towed several times over the past 20 years and had one battery jump call.
While there have been inevitable delays in getting a suitable tow truck,
they've always kept me informed by 'phone of their progress. And after all
those services, which have probably cost them more than our total
membership fees, I've never heard the first word from them after the
incidents -- no "You're out-a-here" letters! And not even a "How'd we do?"
survey.
I'm sticking with RVRoadHelp.
Ken H.
I have a belt and suspenders approach to road side service. Counting my wife's AAA, we have 4 plans. It might sound dumb, but I don't want to get stuck. I consider it cheap insurance at less than $300/year.
I agree with Ken, on Allstate's RVRoadHelp. I've been towed 3 times in 20 years and over 120,000 miles of GMC driving, the last time was this past spring when the motor stopped on I40 Westbound in Arizona. Since it was getting dark, cold and I was about a foot away from trucks that were zooming by at over 80, I called RVRoadHelp. I was taken care of for the most part. I did have to call them back when I didn't hear from them in the time frame I was given. I had to negotiate with them because at first they wanted me to wait until the next day (out of the question since we were in the middle of no where) and only take me to some service place nearby where "someone would take a look". I balked at that and I asked to be taken to Albuquerque. They agreed. So in the long run, it all worked out as the driver took me to a Walmart in Albuquerque where I knew I could fix the problem, rather than "Bubba's RV Repair Place" the RVRoadHelp dispatch center directed him to. The driver said the ~100 mile tow was going to cost RVRoadHelp $1200, although I don't know if that was bravado or true. Never signed anything or heard from RVRoadHelp. Put me down as a satisfied customer for a first time user.
As far as Good Sam. I had them once and won't go back. For a variety of reasons, I'm not going to do business with any part of the Marcus Lemonis empire. That includes Camping World and the Good Sam club.
Richard
76 Palm Beach
SE Michigan
www.PalmBeachGMC.com
Roller Cam 455, TBI+EBL, 3.42 FD, 4 Bag, Macerator, Lenzi (brakes, vacuum system, front end stuff), Manny Tranny, vacuum step, Tankless + OEM water heaters.
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