Home » Public Forums » GMCnet » [GMCnet] 4 to 8 weeks to exchange the wrong CARDONE water pump ordered on line.
| [GMCnet] 4 to 8 weeks to exchange the wrong CARDONE water pump ordered on line. [message #331272] |
Mon, 23 April 2018 10:29  |
BobDunahugh
Messages: 2465
Registered: October 2010
Location: Cedar Rapids, IA
Karma: 11
|
Senior Member |
|
|
Linda knew that I needed another engine water pump for the other GMC we have. ( It's another, not broke. But I'm fixing it anyway thing.) So while in Tucson. She ordered a CARDONE 55-21118H pump on line. They sent the wrong pump. A 55-21118. Now I need to wait the 4 to 8 weeks. And on top of that. This upcoming pump will cost me more than if I had ordered both pumps from Jim K at Applied to start with. I have met the enemy. And he is me. Bob Dunahugh
_______________________________________________
GMCnet mailing list
Unsubscribe or Change List Options:
http://list.gmcnet.org/mailman/listinfo/gmclist_list.gmcnet.org
|
|
|
|
| Re: [GMCnet] 4 to 8 weeks to exchange the wrong CARDONE water pump ordered on line. [message #331275 is a reply to message #331272] |
Mon, 23 April 2018 10:49  |
James Hupy
Messages: 6806
Registered: May 2010
Karma: -62
|
Senior Member |
|
|
Bob, when I was gathering sample water pumps for a technical presentation I
was doing at a rally, I ordered 5 pumps from 5 different vendors,
specifiying the heavy duty version. Only got ONE correct one. Guess who?
Applied!. Used the same part number for all of them. All the boxes that
they came in had the same part number on the outside. SUCH IS THE SAD STATE
OF AFTERMARKET PARTS TODAY. I am sure if you or I ordered fuel pumps, or
alternators, or carbs, that the exact same thing would happen. That is why
I have a local rebuilder do my starters and alternators for me. I won't
even start on fan clutches. What a P.I.T.A.
Jim Hupy
Salem, Or
78 GMC ROYALE 403
On Mon, Apr 23, 2018, 8:30 AM Bob Dunahugh wrote:
> Linda knew that I needed another engine water pump for the other GMC we
> have. ( It's another, not broke. But I'm fixing it anyway thing.) So while
> in Tucson. She ordered a CARDONE 55-21118H pump on line. They sent the
> wrong pump. A 55-21118. Now I need to wait the 4 to 8 weeks. And on top of
> that. This upcoming pump will cost me more than if I had ordered both pumps
> from Jim K at Applied to start with. I have met the enemy. And he is me.
> Bob Dunahugh
> _______________________________________________
> GMCnet mailing list
> Unsubscribe or Change List Options:
> http://list.gmcnet.org/mailman/listinfo/gmclist_list.gmcnet.org
>
_______________________________________________
GMCnet mailing list
Unsubscribe or Change List Options:
http://list.gmcnet.org/mailman/listinfo/gmclist_list.gmcnet.org
|
|
|
|
| Re: [GMCnet] 4 to 8 weeks to exchange the wrong CARDONE water pump ordered on line. [message #331284 is a reply to message #331275] |
Mon, 23 April 2018 15:52 |
Kosier
Messages: 834
Registered: February 2008
Karma: 1
|
Senior Member |
|
|
Jim,
I buy my Cad water pumps off the Cadillac vendors to insure that I get the
iron 4.25" impellor.
I've never had a pump failure, but I don't have any idea what bearing I
have. Pardon my
ignorance, but how do you tell the difference? Help all us dummies out,
please.
Gary Kosier
77PB w/500Cad
Newark, Ohio
--------------------------------------------------
From: "James Hupy"
Sent: Monday, April 23, 2018 11:49 AM
To:
Subject: Re: [GMCnet] 4 to 8 weeks to exchange the wrong CARDONE water pump
ordered on line.
> Bob, when I was gathering sample water pumps for a technical presentation
> I
> was doing at a rally, I ordered 5 pumps from 5 different vendors,
> specifiying the heavy duty version. Only got ONE correct one. Guess who?
> Applied!. Used the same part number for all of them. All the boxes that
> they came in had the same part number on the outside. SUCH IS THE SAD
> STATE
> OF AFTERMARKET PARTS TODAY. I am sure if you or I ordered fuel pumps, or
> alternators, or carbs, that the exact same thing would happen. That is why
> I have a local rebuilder do my starters and alternators for me. I won't
> even start on fan clutches. What a P.I.T.A.
> Jim Hupy
> Salem, Or
> 78 GMC ROYALE 403
>
> On Mon, Apr 23, 2018, 8:30 AM Bob Dunahugh wrote:
>
>> Linda knew that I needed another engine water pump for the other GMC we
>> have. ( It's another, not broke. But I'm fixing it anyway thing.) So
>> while
>> in Tucson. She ordered a CARDONE 55-21118H pump on line. They sent the
>> wrong pump. A 55-21118. Now I need to wait the 4 to 8 weeks. And on top
>> of
>> that. This upcoming pump will cost me more than if I had ordered both
>> pumps
>> from Jim K at Applied to start with. I have met the enemy. And he is me.
>> Bob Dunahugh
>> _______________________________________________
>> GMCnet mailing list
>> Unsubscribe or Change List Options:
>> http://list.gmcnet.org/mailman/listinfo/gmclist_list.gmcnet.org
>>
> _______________________________________________
> GMCnet mailing list
> Unsubscribe or Change List Options:
> http://list.gmcnet.org/mailman/listinfo/gmclist_list.gmcnet.org
_______________________________________________
GMCnet mailing list
Unsubscribe or Change List Options:
http://list.gmcnet.org/mailman/listinfo/gmclist_list.gmcnet.org
|
|
|
|
| Re: [GMCnet] 4 to 8 weeks to exchange the wrong CARDONE water pump ordered on line. [message #331286 is a reply to message #331284] |
Mon, 23 April 2018 16:17 |
James Hupy
Messages: 6806
Registered: May 2010
Karma: -62
|
Senior Member |
|
|
Difficult to see the difference unless you have one in hand to compare. The
castings are all very similar, but the impeller shaft, seal, bearing pack
and impeller are different. Some of the gasket surfaces are slightly
different enough so that a different shaped gasket is used, too. The
outside diameter of the ball bearing, and the roller bearing, are the same,
so that they can be pressed into the same sized bore in the casting.
Impellers are different sized as well. Some fill the pump cavity, and some
do not. Some have a flat back that comes very close to the engine timing
cover, and some are just the vanes of the pump. There must be flow rate
differences, I suspect that some are for standard duty, some air
conditioning, station wagon, agricultural and motor home use. Information
on their applications is seldom mentioned.
There used to be rebuilders around for water pumps, and rebuild kits
as well, but they are all obsolete now. My best suggestion for replacements
on the Cadillac would be to try to find a rebuilder through Hemmings Motor
News. Just what I would try first. Then it might be the company that used
to be called Cadco. I do have pictures, but, I have a new Samsung 8 phone,
and still have some learning to do with the camera. Might have to go back
to the store for a lesson or two.
Jim Hupy
Salem, Or
On Apr 23, 2018 1:53 PM, "Gary Kosier" wrote:
Jim,
I buy my Cad water pumps off the Cadillac vendors to insure that I get the
iron 4.25" impellor.
I've never had a pump failure, but I don't have any idea what bearing I
have. Pardon my
ignorance, but how do you tell the difference? Help all us dummies out,
please.
Gary Kosier
77PB w/500Cad
Newark, Ohio
--------------------------------------------------
From: "James Hupy"
Sent: Monday, April 23, 2018 11:49 AM
To:
Subject: Re: [GMCnet] 4 to 8 weeks to exchange the wrong CARDONE water pump
ordered on line.
> Bob, when I was gathering sample water pumps for a technical presentation
> I
> was doing at a rally, I ordered 5 pumps from 5 different vendors,
> specifiying the heavy duty version. Only got ONE correct one. Guess who?
> Applied!. Used the same part number for all of them. All the boxes that
> they came in had the same part number on the outside. SUCH IS THE SAD
> STATE
> OF AFTERMARKET PARTS TODAY. I am sure if you or I ordered fuel pumps, or
> alternators, or carbs, that the exact same thing would happen. That is why
> I have a local rebuilder do my starters and alternators for me. I won't
> even start on fan clutches. What a P.I.T.A.
> Jim Hupy
> Salem, Or
> 78 GMC ROYALE 403
>
> On Mon, Apr 23, 2018, 8:30 AM Bob Dunahugh wrote:
>
>> Linda knew that I needed another engine water pump for the other GMC we
>> have. ( It's another, not broke. But I'm fixing it anyway thing.) So
>> while
>> in Tucson. She ordered a CARDONE 55-21118H pump on line. They sent the
>> wrong pump. A 55-21118. Now I need to wait the 4 to 8 weeks. And on top
>> of
>> that. This upcoming pump will cost me more than if I had ordered both
>> pumps
>> from Jim K at Applied to start with. I have met the enemy. And he is me.
>> Bob Dunahugh
>> _______________________________________________
>> GMCnet mailing list
>> Unsubscribe or Change List Options:
>> http://list.gmcnet.org/mailman/listinfo/gmclist_list.gmcnet.org
>>
> _______________________________________________
> GMCnet mailing list
> Unsubscribe or Change List Options:
> http://list.gmcnet.org/mailman/listinfo/gmclist_list.gmcnet.org
_______________________________________________
GMCnet mailing list
Unsubscribe or Change List Options:
http://list.gmcnet.org/mailman/listinfo/gmclist_list.gmcnet.org
_______________________________________________
GMCnet mailing list
Unsubscribe or Change List Options:
http://list.gmcnet.org/mailman/listinfo/gmclist_list.gmcnet.org
|
|
|
|
| Re: [GMCnet] 4 to 8 weeks to exchange the wrong CARDONE water pump ordered on line. [message #331287 is a reply to message #331286] |
Mon, 23 April 2018 17:17 |
GMC.LES
Messages: 505
Registered: April 2014
Karma: -2
|
Senior Member |
|
|
Garry,
Tom Prior mentioned the following in a previous message on waterpumps. Don’t know if it is of any help.
“make sure the part number on the
bearing is a WR (roller).................not a WB (ball)”
Les Burt
Montreal
'75 Eleganza 26'
> On Apr 23, 2018, at 5:17 PM, James Hupy wrote:
>
> Difficult to see the difference unless you have one in hand to compare. The
> castings are all very similar, but the impeller shaft, seal, bearing pack
> and impeller are different. Some of the gasket surfaces are slightly
> different enough so that a different shaped gasket is used, too. The
> outside diameter of the ball bearing, and the roller bearing, are the same,
> so that they can be pressed into the same sized bore in the casting.
> Impellers are different sized as well. Some fill the pump cavity, and some
> do not. Some have a flat back that comes very close to the engine timing
> cover, and some are just the vanes of the pump. There must be flow rate
> differences, I suspect that some are for standard duty, some air
> conditioning, station wagon, agricultural and motor home use. Information
> on their applications is seldom mentioned.
> There used to be rebuilders around for water pumps, and rebuild kits
> as well, but they are all obsolete now. My best suggestion for replacements
> on the Cadillac would be to try to find a rebuilder through Hemmings Motor
> News. Just what I would try first. Then it might be the company that used
> to be called Cadco. I do have pictures, but, I have a new Samsung 8 phone,
> and still have some learning to do with the camera. Might have to go back
> to the store for a lesson or two.
> Jim Hupy
> Salem, Or
>
> On Apr 23, 2018 1:53 PM, "Gary Kosier" wrote:
>
> Jim,
> I buy my Cad water pumps off the Cadillac vendors to insure that I get the
> iron 4.25" impellor.
> I've never had a pump failure, but I don't have any idea what bearing I
> have. Pardon my
> ignorance, but how do you tell the difference? Help all us dummies out,
> please.
>
> Gary Kosier
> 77PB w/500Cad
> Newark, Ohio
>
> --------------------------------------------------
> From: "James Hupy"
> Sent: Monday, April 23, 2018 11:49 AM
> To:
> Subject: Re: [GMCnet] 4 to 8 weeks to exchange the wrong CARDONE water pump
> ordered on line.
>
>
>> Bob, when I was gathering sample water pumps for a technical presentation
>> I
>> was doing at a rally, I ordered 5 pumps from 5 different vendors,
>> specifiying the heavy duty version. Only got ONE correct one. Guess who?
>> Applied!. Used the same part number for all of them. All the boxes that
>> they came in had the same part number on the outside. SUCH IS THE SAD
>> STATE
>> OF AFTERMARKET PARTS TODAY. I am sure if you or I ordered fuel pumps, or
>> alternators, or carbs, that the exact same thing would happen. That is why
>> I have a local rebuilder do my starters and alternators for me. I won't
>> even start on fan clutches. What a P.I.T.A.
>> Jim Hupy
>> Salem, Or
>> 78 GMC ROYALE 403
>>
>>> On Mon, Apr 23, 2018, 8:30 AM Bob Dunahugh wrote:
>>>
>>> Linda knew that I needed another engine water pump for the other GMC we
>>> have. ( It's another, not broke. But I'm fixing it anyway thing.) So
>>> while
>>> in Tucson. She ordered a CARDONE 55-21118H pump on line. They sent the
>>> wrong pump. A 55-21118. Now I need to wait the 4 to 8 weeks. And on top
>>> of
>>> that. This upcoming pump will cost me more than if I had ordered both
>>> pumps
>>> from Jim K at Applied to start with. I have met the enemy. And he is me.
>>> Bob Dunahugh
>>> _______________________________________________
>>> GMCnet mailing list
>>> Unsubscribe or Change List Options:
>>> http://list.gmcnet.org/mailman/listinfo/gmclist_list.gmcnet.org
>>>
>> _______________________________________________
>> GMCnet mailing list
>> Unsubscribe or Change List Options:
>> http://list.gmcnet.org/mailman/listinfo/gmclist_list.gmcnet.org
>
>
> _______________________________________________
> GMCnet mailing list
> Unsubscribe or Change List Options:
> http://list.gmcnet.org/mailman/listinfo/gmclist_list.gmcnet.org
> _______________________________________________
> GMCnet mailing list
> Unsubscribe or Change List Options:
> http://list.gmcnet.org/mailman/listinfo/gmclist_list.gmcnet.org
_______________________________________________
GMCnet mailing list
Unsubscribe or Change List Options:
http://list.gmcnet.org/mailman/listinfo/gmclist_list.gmcnet.org
|
|
|
|
| Re: [GMCnet] 4 to 8 weeks to exchange the wrong CARDONE water pump ordered on line. [message #331288 is a reply to message #331287] |
Mon, 23 April 2018 17:37 |
James Hupy
Messages: 6806
Registered: May 2010
Karma: -62
|
Senior Member |
|
|
The problem with that reference is a huge lack of consistency. That might
have been the original intent, BUT "stuff happens". I purchased 5 different
pumps, all from different vendors, and they all had the same part number on
the box. "Changes to", seems to be the name of the game. Buyer beware makes
more sense.
Jim Hupy
Salem, Or
On Mon, Apr 23, 2018, 3:17 PM Les Burt wrote:
> Garry,
> Tom Prior mentioned the following in a previous message on waterpumps.
> Don’t know if it is of any help.
>
> “make sure the part number on the
> bearing is a WR (roller).................not a WB (ball)”
>
> Les Burt
> Montreal
> '75 Eleganza 26'
>
>
>> On Apr 23, 2018, at 5:17 PM, James Hupy wrote:
>>
>> Difficult to see the difference unless you have one in hand to compare.
> The
>> castings are all very similar, but the impeller shaft, seal, bearing pack
>> and impeller are different. Some of the gasket surfaces are slightly
>> different enough so that a different shaped gasket is used, too. The
>> outside diameter of the ball bearing, and the roller bearing, are the
> same,
>> so that they can be pressed into the same sized bore in the casting.
>> Impellers are different sized as well. Some fill the pump cavity, and
> some
>> do not. Some have a flat back that comes very close to the engine timing
>> cover, and some are just the vanes of the pump. There must be flow rate
>> differences, I suspect that some are for standard duty, some air
>> conditioning, station wagon, agricultural and motor home use.
> Information
>> on their applications is seldom mentioned.
>> There used to be rebuilders around for water pumps, and rebuild kits
>> as well, but they are all obsolete now. My best suggestion for
> replacements
>> on the Cadillac would be to try to find a rebuilder through Hemmings
> Motor
>> News. Just what I would try first. Then it might be the company that used
>> to be called Cadco. I do have pictures, but, I have a new Samsung 8
> phone,
>> and still have some learning to do with the camera. Might have to go back
>> to the store for a lesson or two.
>> Jim Hupy
>> Salem, Or
>>
>> On Apr 23, 2018 1:53 PM, "Gary Kosier" wrote:
>>
>> Jim,
>> I buy my Cad water pumps off the Cadillac vendors to insure that I get
> the
>> iron 4.25" impellor.
>> I've never had a pump failure, but I don't have any idea what bearing I
>> have. Pardon my
>> ignorance, but how do you tell the difference? Help all us dummies out,
>> please.
>>
>> Gary Kosier
>> 77PB w/500Cad
>> Newark, Ohio
>>
>> --------------------------------------------------
>> From: "James Hupy"
>> Sent: Monday, April 23, 2018 11:49 AM
>> To:
>> Subject: Re: [GMCnet] 4 to 8 weeks to exchange the wrong CARDONE water
> pump
>> ordered on line.
>>
>>
>>> Bob, when I was gathering sample water pumps for a technical
> presentation
>>> I
>>> was doing at a rally, I ordered 5 pumps from 5 different vendors,
>>> specifiying the heavy duty version. Only got ONE correct one. Guess who?
>>> Applied!. Used the same part number for all of them. All the boxes that
>>> they came in had the same part number on the outside. SUCH IS THE SAD
>>> STATE
>>> OF AFTERMARKET PARTS TODAY. I am sure if you or I ordered fuel pumps, or
>>> alternators, or carbs, that the exact same thing would happen. That is
> why
>>> I have a local rebuilder do my starters and alternators for me. I won't
>>> even start on fan clutches. What a P.I.T.A.
>>> Jim Hupy
>>> Salem, Or
>>> 78 GMC ROYALE 403
>>>
>>>> On Mon, Apr 23, 2018, 8:30 AM Bob Dunahugh
> wrote:
>>>>
>>>> Linda knew that I needed another engine water pump for the other GMC we
>>>> have. ( It's another, not broke. But I'm fixing it anyway thing.) So
>>>> while
>>>> in Tucson. She ordered a CARDONE 55-21118H pump on line. They sent the
>>>> wrong pump. A 55-21118. Now I need to wait the 4 to 8 weeks. And on top
>>>> of
>>>> that. This upcoming pump will cost me more than if I had ordered both
>>>> pumps
>>>> from Jim K at Applied to start with. I have met the enemy. And he is
> me.
>>>> Bob Dunahugh
>>>> _______________________________________________
>>>> GMCnet mailing list
>>>> Unsubscribe or Change List Options:
>>>> http://list.gmcnet.org/mailman/listinfo/gmclist_list.gmcnet.org
>>>>
>>> _______________________________________________
>>> GMCnet mailing list
>>> Unsubscribe or Change List Options:
>>> http://list.gmcnet.org/mailman/listinfo/gmclist_list.gmcnet.org
>>
>>
>> _______________________________________________
>> GMCnet mailing list
>> Unsubscribe or Change List Options:
>> http://list.gmcnet.org/mailman/listinfo/gmclist_list.gmcnet.org
>> _______________________________________________
>> GMCnet mailing list
>> Unsubscribe or Change List Options:
>> http://list.gmcnet.org/mailman/listinfo/gmclist_list.gmcnet.org
>
> _______________________________________________
> GMCnet mailing list
> Unsubscribe or Change List Options:
> http://list.gmcnet.org/mailman/listinfo/gmclist_list.gmcnet.org
>
_______________________________________________
GMCnet mailing list
Unsubscribe or Change List Options:
http://list.gmcnet.org/mailman/listinfo/gmclist_list.gmcnet.org
|
|
|
|
| Re: [GMCnet] 4 to 8 weeks to exchange the wrong CARDONE water pump ordered on line. [message #331294 is a reply to message #331272] |
Mon, 23 April 2018 18:52 |
 |
Matt Colie
Messages: 8547
Registered: March 2007
Location: S.E. Michigan
Karma: 7
|
Senior Member |
|
|
BobDunahugh wrote on Mon, 23 April 2018 11:29Linda knew that I needed another engine water pump for the other GMC we have. ( It's another, not broke. But I'm fixing it anyway thing.) So while in Tucson. She ordered a CARDONE 55-21118H pump on line. They sent the wrong pump. A 55-21118. Now I need to wait the 4 to 8 weeks. And on top of that. This upcoming pump will cost me more than if I had ordered both pumps from Jim K at Applied to start with. I have met the enemy. And he is me. Bob Dunahugh
Bob,
I really hate to tell you this, but if Linda has hard copy that says she ordered 55-21118H, then neither of you can take any credit for the SNAFU.
I strongly suggest that you contact the supplier and make those people make good on that part number. They should pay for the return shipping (if they want it back) and the shipping of the correct part number. If this does not happen and promptly, please feel free to post the facts here and on Face Book. If you don't want to post it in FaceBook, I will do it for you.
If she ordered the H version, it is 7~10$us more. So, I they did charge for the "H" version and shipped the non-H pump, that is fraud and be sure that you tell them that.
I lucked out. The only place I could find that had an actually listing for the 55-21118H pump was Summit Racing, and that is what they shipped.
Matt
Matt & Mary Colie - Chaumière -'73 Glacier 23 - Members GMCMI, GMCGL, GMCES
Electronically Controlled Quiet Engine Cooling Fan with OE Rear Drum Brakes with Applied Control Arms
SE Michigan - Near DTW - Twixt A2 and Detroit
|
|
|
|
| Re: [GMCnet] 4 to 8 weeks to exchange the wrong CARDONE water pump ordered on line. [message #331299 is a reply to message #331272] |
Mon, 23 April 2018 20:16 |
BobDunahugh
Messages: 2465
Registered: October 2010
Location: Cedar Rapids, IA
Karma: 11
|
Senior Member |
|
|
Getting a durable water pump has got way more difficult then I ever expected. I've ended up getting 4 totally different pumps in the last 4 week. I'm truly sick of installing pumps. I think we all just need to get our pumps from Jim K at Applied. As he's the one that has delivered for us. That way he can order in bulk for availability. Then it's HIS PROBLEM to keep track of the codes we need. NOT US. Bob Dunahugh
________________________________
From: Bob Dunahugh
Sent: Monday, April 23, 2018 10:29 AM
To: gmclist@list.gmcnet.org
Subject: 4 to 8 weeks to exchange the wrong CARDONE water pump ordered on line.
Linda knew that I needed another engine water pump for the other GMC we have. ( It's another, not broke. But I'm fixing it anyway thing.) So while in Tucson. She ordered a CARDONE 55-21118H pump on line. They sent the wrong pump. A 55-21118. Now I need to wait the 4 to 8 weeks. And on top of that. This upcoming pump will cost me more than if I had ordered both pumps from Jim K at Applied to start with. I have met the enemy. And he is me. Bob Dunahugh
_______________________________________________
GMCnet mailing list
Unsubscribe or Change List Options:
http://list.gmcnet.org/mailman/listinfo/gmclist_list.gmcnet.org
|
|
|
|
Goto Forum:
Current Time: Sun Sep 22 12:40:14 CDT 2024
Total time taken to generate the page: 0.00902 seconds
|
GMCforum
Search
Help
Register
Login
Home
