| Re: Just venting [message #325616 is a reply to message #325568] |
Tue, 31 October 2017 17:54   |
tphipps
Messages: 3005
Registered: August 2004
Location: Spanish Fort, AL
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My favorite method to get attention of all those 'customer service agents,' when they have asked me to hold. When they finally return to your spot in the que, and 'thank you' for being on hold.
I very carefully explain that I was a hostage. Hold is a minute or less in my book. This definitely interrupts their 'game.' They seem to place more careful attention and actually listen to what I have called about.
My second favorite thing is to punch random numbers, occasionally you do get into their internal phone system and a real live human being answers. On one or two occasions, the random numbers actually put the system offline.
JWID
Tom, MS II
2012 Phoenix Cruiser model 2552
KA4CSG
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