GMCforum: GMCnet » Recommend Roadside Assistance Plans

Home » Public Forums » GMCnet » Recommend Roadside Assistance Plans (Not Good Sam Roadside Assist)

Show: Today's Messages :: Polls :: Message Navigator

Recommend Roadside Assistance Plans [message #314866]

Sat, 18 March 2017 15:36

larry.whisler

Messages: 356
Registered: August 2005

Karma: 8

Senior Member

GMCers,

I have had it with Good Sam roadside Assistance. I have used their
service twice in the past 11 years and had to call them today for
another assistance. What a nightmare!

They are so incompetent and can't get any information correct and
it takes 3 and a half hours to get service. And this was just for
an automobile breakdown, not an RV.

My current coverage with Good Sam expires at the end of the month so
I am looking at recommendations from the forum for an alternative.

Does anyone have experience with Allstate, AAA, FMCA or other roadside
assistance programs?

I think that before Marcus Lemonis ( aka profit ) sets out to fix
someone else's business, he needs to concentrate on problems in his own
backyard.

Any feedback would be greatly appreciated.

thanks

larry whisler

Report message to a moderator

Re: [GMCnet] Recommend Roadside Assistance Plans [message #314867 is a reply to message #314866]

Sat, 18 March 2017 16:32

k2gkk

Messages: 4452
Registered: November 2009

Karma: -8

Senior Member

I have AAA RV Premium and it has worked well for
me, so far!
.
Mac in OKC, OK

Sent from my iPhone

On Mar 18, 2017, at 15:37, larry.whisler wrote:

GMCers,

I have had it with Good Sam roadside Assistance. I have used their
service twice in the past 11 years and had to call them today for
another assistance. What a nightmare!

They are so incompetent and can't get any information correct and
it takes 3 and a half hours to get service. And this was just for
an automobile breakdown, not an RV.

My current coverage with Good Sam expires at the end of the month so
I am looking at recommendations from the forum for an alternative.

Does anyone have experience with Allstate, AAA, FMCA or other roadside
assistance programs?

I think that before Marcus Lemonis ( aka profit ) sets out to fix
someone else's business, he needs to concentrate on problems in his own
backyard.

Any feedback would be greatly appreciated.

thanks

larry whisler

_______________________________________________
GMCnet mailing list
Unsubscribe or Change List Options:
http://list.gmcnet.org/mailman/listinfo/gmclist_list.gmcnet.org

_______________________________________________
GMCnet mailing list
Unsubscribe or Change List Options:
http://list.gmcnet.org/mailman/listinfo/gmclist_list.gmcnet.org

Report message to a moderator

Re: Recommend Roadside Assistance Plans [message #314870 is a reply to message #314866]

Sat, 18 March 2017 17:14

RF_Burns

Messages: 2277
Registered: June 2008
Location: S. Ontario, Canada

Karma: 3

Senior Member

Larry,
You should know that businesses like Good Sam etc are in the business of selling subscriptions to their service. Actually having to fulfill on their "Service" is a irritant and a cost to their bottom line. Once they have sold you their service, their focus is on finding the next "New" customer. Customer service is designed to stall and generally discourage you. If you get Po'ed and leave for another service provider, well that's OK, because their competition is just as bad. In a few years you will be back and you are a "new Customer" again. All the management is paid bonuses based on getting new customers. The number of customers lost is of no consequence in their business model.

Just my life experience and 30 years owning a cellphone store (don't get me started on that!).

Bruce Hislop
ON Canada
77PB, 455 Dick P. rebuilt, DynamicEFI EBL EFI & ESC.
1 ton front end
http://www.gmcmhphotos.com/photos/showphoto.php?photo=29001
My Staff says I never listen to them, or something like that

Report message to a moderator

Re: [GMCnet] Recommend Roadside Assistance Plans [message #314873 is a reply to message #314866]

Sat, 18 March 2017 17:53

Ken Henderson

Messages: 8726
Registered: March 2004
Location: Americus, GA

Karma: 9

Senior Member

Larry,

Since 1997 or before, I've had Allstate's RVRoadHelp. Thank goodness,
because I had to use it on 1 May 1998, 875 miles along the 950 mile way
home from Kerrville, TX with the new-to-me Birchaven. I've used it for one
thing or another, on the GMC or other cars, about once each 3 years since
then. After the last time, 384 miles from Tupelo, MS to "Henderson's
Garage", I thought sure they'd cancel my coverage. Nope -- I never heard a
word from them -- EVER. They just pay the tower and that's the end of it.

Now I will admit that it took a couple of LONG telecons, with a couple of
levels of supervision involved, before I convinced them that the nearest
CAPABLE repair facility was what I required. But they eventually agreed
that MY garage was closer than Applied GMC, GMC Coop, Sirum GMC, Ken Frye,
etc.

I think my first year with them cost $69 and I'm now paying about $129,
but that's OK.

I can't compare them with any others because I've never felt the need to
try them, even though I also pay trivial amounts for supposed coverage from
USAA insurance.

Ken H.

On Sat, Mar 18, 2017 at 4:36 PM, larry.whisler
wrote:

> GMCers,
>
> I have had it with Good Sam roadside Assistance. I have used their
> service twice in the past 11 years and had to call them today for
> another assistance. What a nightmare!
>
> They are so incompetent and can't get any information correct and
> it takes 3 and a half hours to get service. And this was just for
> an automobile breakdown, not an RV.
>
> My current coverage with Good Sam expires at the end of the month so
> I am looking at recommendations from the forum for an alternative.
>
> Does anyone have experience with Allstate, AAA, FMCA or other roadside
> assistance programs?
>
> I think that before Marcus Lemonis ( aka profit ) sets out to fix
> someone else's business, he needs to concentrate on problems in his own
> backyard.
>
> Any feedback would be greatly appreciated.
>
> thanks
>
> larry whisle
> r
>
>
_______________________________________________
GMCnet mailing list
Unsubscribe or Change List Options:
http://list.gmcnet.org/mailman/listinfo/gmclist_list.gmcnet.org

Ken Henderson
Americus, GA
www.gmcwipersetc.com
Large Wiring Diagrams
76 X-Birchaven
76 X-Palm Beach

Report message to a moderator

Re: Recommend Roadside Assistance Plans [message #314876 is a reply to message #314866]

Sat, 18 March 2017 18:42

Matt Colie

Messages: 8547
Registered: March 2007
Location: S.E. Michigan

Karma: 7

Senior Member

Larry,

We have been with AAA for many years. If you are, extending the service to RV Plus is inexpensive. I cannot recommend it as a stand alone because I believe that the cost might be too high to be competitive.

If you recall, I had need of serious road service last year (July 2015). We were between Hot Springs and Little Rock AR. If you look on a map, you will see that there is not much there. I was out of an area with a "native" AAA service, and it was apparent at the start that they did not understand the issue. If you want gasoline or a tire change, you have a chance. If you go this way, and need their assistance be very ready to be very clear what you need. (i.e. a big rollback or a Landol or maybe a 4500# wheel lift wrecker if you can get the rear end up)

During the event, the GMCnet was the most valuable asset. Fortunately, we carry wire (mobile internet access) and that was the difference between workable and utter frustration. That difference all came from our community right here.... If you have a smart phone, it can probably do this, but the service varies between moderately expensive and exorbitant. I suggest you check your plan before departure.

Though AAA never sort of did come though but only after (with the help of a specific GMC friend) I had managed to make arrangements to get the situation accommodated. AAA did cover all the direct expenses to get the coach mobile again and some lodging and other expenses, it was not simple to get reimbursement.

As said, this was not a total disaster only because of the help I had from this community.

Matt

Matt & Mary Colie - Chaumière -'73 Glacier 23 - Members GMCMI, GMCGL, GMCES
Electronically Controlled Quiet Engine Cooling Fan with OE Rear Drum Brakes with Applied Control Arms
SE Michigan - Near DTW - Twixt A2 and Detroit

Report message to a moderator

Re: Recommend Roadside Assistance Plans [message #314883 is a reply to message #314866]

Sat, 18 March 2017 21:29

Tilerpep

Messages: 404
Registered: June 2013
Location: Raleigh, NC

Karma: 7

Senior Member

AAA is different by each state, so read exactly what you are getting. Here in NC, AAA will tow where I want it to go up to 100 miles. There is reference to "one 200 mile tow per year" and elsewhere in the policy it states the 200 mile tow only applies to automobiles, not RV's - even on an RV premium policy. Most other providers read "nearest qualified shop" which is pretty vague, but also can be much further if they understand the uniqueness of our vehicles. If they think the AAMCO two miles away can do it, you have no say. So think how you expect to use it. If I go cross country, that year I'll have both!

Wasn't super fast, but they got me what I needed on one short tow last year.

1975 Glenbrook, 1978 Royale rear bath Raleigh, NC

Report message to a moderator

Re: Recommend Roadside Assistance Plans [message #314885 is a reply to message #314883]

Sat, 18 March 2017 22:27

hal kading

Messages: 642
Registered: February 2004
Location: Las Cruces NM

Karma: 4

Senior Member

Coach Net, which is what I have, has good reviews. I have never heard or read of any complaints on their service.

Hal Kading 78 Buskirk Stretch, Las Cruces NM

Report message to a moderator

Re: [GMCnet] Recommend Roadside Assistance Plans [message #314901 is a reply to message #314866]

Sun, 19 March 2017 12:18

jimk

Messages: 6734
Registered: July 2006
Location: Belmont, CA

Karma: 9

Senior Member

All these contacts go to the low bidders.Thy asked us if we would like to do service for the, I refused as they do not pay much

Get Outlook for iOS

On Sat, Mar 18, 2017 at 1:36 PM -0700, "larry.whisler" wrote:

GMCers,

I have had it with Good Sam roadside Assistance. I have used their
service twice in the past 11 years and had to call them today for
another assistance. What a nightmare!

They are so incompetent and can't get any information correct and
it takes 3 and a half hours to get service. And this was just for
an automobile breakdown, not an RV.

My current coverage with Good Sam expires at the end of the month so
I am looking at recommendations from the forum for an alternative.

Does anyone have experience with Allstate, AAA, FMCA or other roadside
assistance programs?

I think that before Marcus Lemonis ( aka profit ) sets out to fix
someone else's business, he needs to concentrate on problems in his own
backyard.

Any feedback would be greatly appreciated.

thanks

larry whisler

_______________________________________________
GMCnet mailing list
Unsubscribe or Change List Options:
http://list.gmcnet.org/mailman/listinfo/gmclist_list.gmcnet.org

_______________________________________________
GMCnet mailing list
Unsubscribe or Change List Options:
http://list.gmcnet.org/mailman/listinfo/gmclist_list.gmcnet.org

Jim Kanomata
Applied/GMC
jimk@appliedairfilters.com
www.appliedgmc.com
1-800-752-7502

Report message to a moderator

Re: [GMCnet] Recommend Roadside Assistance Plans [message #314921 is a reply to message #314901]

Sun, 19 March 2017 16:02

larry.whisler

Messages: 356
Registered: August 2005

Karma: 8

Senior Member

I searched the internet for RV Roadside assistance reviews on Good Sam, Allstate,
Coach-net and AAA. None came back very positive. Coach-net was probably the
best of the bunch and Good Sam ( aka Rotten Sam ) was, by far, the worst.

I am of the opinion to bank the annual fees that they charge and if I ever need
a tow then I'll have the funds to pay it.

I have a tow vehicle ( 4wd Tracker ) that could move the GMC some distance so
moving it off the road would not be an issue. If the breakdown required some
minor repair, I have the Tracker to run down parts. And I have a copy of the
black list handy also.

As I stated earlier, I used their 'service' yesterday and it was awful. I had
sent in a 3 year membership renewal about a week ago but I was so pissed off
after their runaround yesterday that I called and canceled the renewal for a full
refund.

So, my advice: Buyer Beware.

larry whisler

Report message to a moderator

Re: [GMCnet] Recommend Roadside Assistance Plans [message #314923 is a reply to message #314921]

Sun, 19 March 2017 16:13

James Hupy

Messages: 6806
Registered: May 2010

Karma: -62

Senior Member

When we were on the Route 66 Rolling Rally, one of our party needed a 250
mile tow. The cost of that tow was over $1000.00. They ended up requiring a
second tow involving fewer miles. But, still over 250 bucks. Easily paid
for a couple of years of premiums. But, before I am asked, I can't remember
the insurance company. They will be here for a visit in a few days, and I
will ask them.
Jim Hupy
Salem, Or
78 GMC ROYALE 403

On Mar 19, 2017 2:03 PM, "larry.whisler" wrote:

>
> I searched the internet for RV Roadside assistance reviews on Good Sam,
> Allstate,
> Coach-net and AAA. None came back very positive. Coach-net was probably
> the
> best of the bunch and Good Sam ( aka Rotten Sam ) was, by far, the worst.
>
> I am of the opinion to bank the annual fees that they charge and if I ever
> need
> a tow then I'll have the funds to pay it.
>
> I have a tow vehicle ( 4wd Tracker ) that could move the GMC some distance
> so
> moving it off the road would not be an issue. If the breakdown required
> some
> minor repair, I have the Tracker to run down parts. And I have a copy of
> the
> black list handy also.
>
> As I stated earlier, I used their 'service' yesterday and it was awful. I
> had
> sent in a 3 year membership renewal about a week ago but I was so pissed
> off
> after their runaround yesterday that I called and canceled the renewal for
> a full
> refund.
>
> So, my advice: Buyer Beware.
>
> larry whisler
>
> _______________________________________________
> GMCnet mailing list
> Unsubscribe or Change List Options:
> http://list.gmcnet.org/mailman/listinfo/gmclist_list.gmcnet.org
>
_______________________________________________
GMCnet mailing list
Unsubscribe or Change List Options:
http://list.gmcnet.org/mailman/listinfo/gmclist_list.gmcnet.org

Report message to a moderator

Re: [GMCnet] Recommend Roadside Assistance Plans [message #314924 is a reply to message #314923]

Sun, 19 March 2017 16:24

Emery Stora

Messages: 959
Registered: January 2011

Karma: 4

Senior Member

My 270 mile tow last October was $1750. $175 per hour for a 10 hour round trip for the tow truck and driver.

My National Interstate policy paid it. I received a check within a week.

Emery Stora
77 Kingsley
Frederick, CO

> On Mar 19, 2017, at 3:13 PM, James Hupy wrote:
>
> When we were on the Route 66 Rolling Rally, one of our party needed a 250
> mile tow. The cost of that tow was over $1000.00. They ended up requiring a
> second tow involving fewer miles. But, still over 250 bucks. Easily paid
> for a couple of years of premiums. But, before I am asked, I can't remember
> the insurance company. They will be here for a visit in a few days, and I
> will ask them.
> Jim Hupy
> Salem, Or
> 78 GMC ROYALE 403
>
> On Mar 19, 2017 2:03 PM, "larry.whisler" wrote:
>
>>
>> I searched the internet for RV Roadside assistance reviews on Good Sam,
>> Allstate,
>> Coach-net and AAA. None came back very positive. Coach-net was probably
>> the
>> best of the bunch and Good Sam ( aka Rotten Sam ) was, by far, the worst.
>>
>> I am of the opinion to bank the annual fees that they charge and if I ever
>> need
>> a tow then I'll have the funds to pay it.
>>
>> I have a tow vehicle ( 4wd Tracker ) that could move the GMC some distance
>> so
>> moving it off the road would not be an issue. If the breakdown required
>> some
>> minor repair, I have the Tracker to run down parts. And I have a copy of
>> the
>> black list handy also.
>>
>> As I stated earlier, I used their 'service' yesterday and it was awful. I
>> had
>> sent in a 3 year membership renewal about a week ago but I was so pissed
>> off
>> after their runaround yesterday that I called and canceled the renewal for
>> a full
>> refund.
>>
>> So, my advice: Buyer Beware.
>>
>> larry whisler
>>
>> _______________________________________________
>> GMCnet mailing list
>> Unsubscribe or Change List Options:
>> http://list.gmcnet.org/mailman/listinfo/gmclist_list.gmcnet.org
>>
> _______________________________________________
> GMCnet mailing list
> Unsubscribe or Change List Options:
> http://list.gmcnet.org/mailman/listinfo/gmclist_list.gmcnet.org

_______________________________________________
GMCnet mailing list
Unsubscribe or Change List Options:
http://list.gmcnet.org/mailman/listinfo/gmclist_list.gmcnet.org

Report message to a moderator

Re: Recommend Roadside Assistance Plans [message #314937 is a reply to message #314866]

Sun, 19 March 2017 23:18

captjack

Messages: 271
Registered: February 2010
Location: Sebastopol, California

Karma: 1

Senior Member

I've never been towed, so I'm hoping my Allstate will do as stated.

The AAA branch which covers Northern CA, Nevada and Utah doesn't offer a RV plan the last time I checked.

Jack Christensen - K6ROW, '76 Glenbrook/Clasco - "The Silver Bullet", Sebastopol, CA

Report message to a moderator

Re: [GMCnet] Recommend Roadside Assistance Plans [message #314946 is a reply to message #314937]

Mon, 20 March 2017 09:45

Burt and Faye curtis

Messages: 256
Registered: June 2012

Karma: 4

Senior Member

Jack, they do offer one now. That's how my coach was towed the last two
times. And Allstate up in the most northern part of California is not a
good choice as since they are slow to reimburse the tow companies, the tow
companies are adverse to picking up vehicles and will delay, require
payment from you up front, or refuse for variety of reasons.

Fay Curtis
76 Glenbrook
Kneeland, Ca

On Sunday, March 19, 2017, Jack Christensen wrote:

> I've never been towed, so I'm hoping my Allstate will do as stated.
>
> The AAA branch which covers Northern CA, Nevada and Utah doesn't offer a
> RV plan the last time I checked.
> --
> Jack Christensen - K6ROW,
> '76 Glenbrook/Clasco - "The Silver Bullet",
> Sebastopol, CA
>
> _______________________________________________
> GMCnet mailing list
> Unsubscribe or Change List Options:
> http://list.gmcnet.org/mailman/listinfo/gmclist_list.gmcnet.org
>
_______________________________________________
GMCnet mailing list
Unsubscribe or Change List Options:
http://list.gmcnet.org/mailman/listinfo/gmclist_list.gmcnet.org

Report message to a moderator

Re: Recommend Roadside Assistance Plans [message #314983 is a reply to message #314866]

Tue, 21 March 2017 11:03

rjw

Messages: 697
Registered: September 2005

Karma: 4

Senior Member

larry.whisler wrote on Sat, 18 March 2017 16:36

GMCers,

I have had it with Good Sam roadside Assistance. I have used their
service twice in the past 11 years and had to call them today for
another assistance. What a nightmare!

They are so incompetent and can't get any information correct and
it takes 3 and a half hours to get service. And this was just for
an automobile breakdown, not an RV.

My current coverage with Good Sam expires at the end of the month so
I am looking at recommendations from the forum for an alternative.

Does anyone have experience with Allstate, AAA, FMCA or other roadside
assistance programs?

I think that before Marcus Lemonis ( aka profit ) sets out to fix
someone else's business, he needs to concentrate on problems in his own
backyard.

Any feedback would be greatly appreciated.

thanks

larry whisler

I also had Good Sam. I used it once for my SUV when it's transmission died on my wife. When I called for a tow they were only willing to tow the vehicle to the closest transmission place, which was about 2 miles away. when I refused that and wanted it towed another 5 miles to my preferred facility the said no problem, just pay the excess mileage. I blew up when I heard that. After talking to several supervisors they finally agreed to tow me the extra miles at no cost. I can't image what would happen if I was calling about the GMC. I did not renew.

I had CoachNet and had been happy with how they treated me on 2 different GMC tows when I insisted on being towed to the nearest qualified service facility. Once was to Buskirk's in Sandusky, MI and the 2nd time to my driveway.

I currently have towing (up to $2,000 max per tow) with my agreed value RV insurance and also have Allstate. I believe in "belt and suspenders" when it comes to the GMC.

Richard
76 Palm Beach
SE Michigan
www.PalmBeachGMC.com

Roller Cam 455, TBI+EBL, 3.42 FD, 4 Bag, Macerator, Lenzi (brakes, vacuum system, front end stuff), Manny Tranny, vacuum step, Tankless + OEM water heaters.

Report message to a moderator

Re: [GMCnet] Recommend Roadside Assistance Plans [message #314987 is a reply to message #314921]

Tue, 21 March 2017 12:00

lqqkatjon

Messages: 2324
Registered: October 2010
Location: St. Cloud, MN

Karma: 5

Senior Member

Aaa varies by state. And varies by whoever they contract with when you do break down.

Mn has aaa elite for $189 a year or so for my wife and i. 1 ea. Up to 200 mile tow to a location of my choice. And 3 tows up to 100 milea.

Plus i can use other service calls such as battery replacement, lock outs, spare tire changes.

So far after 15-20 years i have never had an issue. 2 times they came and towed the gmc without a question, multiple car tows. I have also towed friends vehicls. And i recently witnessed a gmc owner call aaa and they winched a gmc out of the weeds, and hauled it home no questioned asked and that coach had old plates and 4x4's for rear suspension.

Your luck may vary, but i know i get my moneys worth. I much prefer to work on my stuff at home then on side of road. And i do not want my wife to be changing a flat tire or be stranded.

I would say i hear 25 good stories on aaa for the one bad. Usually the bad one's are when you are stuck in a very remote location.

Jon Roche 75 palm beach EBL EFI, manny headers, Micro Level, rebuilt most of coach now. St. Cloud, MN http://lqqkatjon.blogspot.com/

Report message to a moderator

Re: Recommend Roadside Assistance Plans [message #315017 is a reply to message #314866]

Wed, 22 March 2017 09:18

Larry C

Messages: 1168
Registered: July 2004
Location: NE Illinois by the Illino...

Karma: 0

Senior Member

larry.whisler wrote on Sat, 18 March 2017 15:36

GMCers,

I have had it with Good Sam roadside Assistance. -- > CUT < --

They are so incompetent and can't get any information correct and
it takes 3 and a half hours to get service. And this was just for
an automobile breakdown, not an RV. -- > CUT < --

Good Sam used to be a good company but they have regressed to a sniveling nasty company that uses whoever they can find. They only want to tow to the closest location, I assume this is benefit for local business.

My most recent experience was when My GMC Jimmy had a serpentine belt tightener shear off, I lost fan cooling which on this car, cripples it.

I called for help and the person on the line couldn't find me, even though I told them the town, state and intersection I was located at. He insisted that I was about 50 miles away from where I actually was.
I kept telling him my location and giving more and more local ID info and they kept insisting I was 50 miles away. My phone was about to die so when they "thought" they knew where I was and was going to have a tow company call me, I called 911 for assistance.
This required a lengthy explanation why I was calling 911 and I told them I was stranded with a cell phone that was almost dead and I wanted somebody to know where I was. They said they would send a squad over to check on me right away.
A squad rolled up and I introduced myself, he asked for my license and insurance papers and I chuckled. When asked why I chuckled, I told him the only time I have to pull out that information is when I have been pulled over, he grinned and said he has had the same experience.
Then the officer called GOOD SAM and after about 5 minutes, hung up, looked at me and said he understood why I was frustrated.
The officers shift was ending so he was going to hand my location off to an officer coming on shift and he drove off.
My car had the Emerg flashers going and I kept looking around for the truck. It had to be at least 45 minutes before I saw a tow vehicle flashing lights heading for me. The tow driver said I was lucky he saw MY FLASHING LIGHTS because GOOD SAM directed him a block away at a McDonalds.?????????
It didn't end there.
I was towed where I needed to go and I signed for Good Sam to reimberse the tow company, but the tow company gets an additional fee which was $10. It's been awhile so I don't remember what this fee was but he told me I was lucky that he was honest. I asked what he meant. He said GOOD SAM told him to charge me $80 for the $10 dollar charge.
I needed a tow a year later and I had Goody Sam call this same tow company. Appearantly, Goody Sam isn't so straight forward at paying the tow companies because they would only accept cash, not a signature for Goody Sam to reimburse them.
I have learned now, if you want to keep the headaches to a MINIMUM and get around GOODY SAMS incompetent help, you need to pay cash for the tow then have GOODY SAM REIMBURSE YOU..
I called and complained about the person that told the tow company to overcharge me and got no response from these idiots.
Those are the facts, but if you have GOODY SAM, I STRONGLY suggest you pay cash for the tow and have GOODY SAM reimburse you. If they refuse, find a different tow company.

Gatsbys' CRUISER

08-18-04
74 GLACIER X, 260/455-APC-4 Bagg'r
Remflex Manifold gaskets
CampGrounds needed, Add yours to "PLACES" /> http://www.gmceast.com/travel
_

[Updated on: Wed, 22 March 2017 09:24]

Report message to a moderator

Re: Recommend Roadside Assistance Plans [message #316454 is a reply to message #315017]

Sat, 22 April 2017 14:08

rjw

Messages: 697
Registered: September 2005

Karma: 4

Senior Member

Currently, I have 2 towing plans. One is included with my GMC's insurance with Nationwide with a Roadside Assistance limit of $2,000. I also have Allstate. I used to have Coach-Net. I like having 2 different towing packages for my GMC.

I dropped Coach-Net when I changed my insurance carrier a few years ago because of their included roadside assistance package. I was in the middle of the year with Allstate.

Today, I decided to dump Allstate (because of some bad things I heard about them here) and go back with Coach-net because of my previous good experience with them. I went to Coach-Net's website to sign up and found that there seems to be only one roadside assistance plan for $249.00. Apparently, they have bundled a number of things I do not require, such as an RV Technical Hotline, Nationwide Tire Delivery Services, Concierge Travel Services, Trip Planning, Emergency trip interruption, Discounts on RV insurance, Thousand Trails Camping programs, RV lifestyle accessories, hotels/motels, car rental etc. etc." with their towing plan.

I am especially not impressed with their "RV Technical Hotline" which they say "is available 24/7. Our technicians can guide you through many common operational issues you might experience." I seriously doubt that their Hotline would be any help with my GMC breaking down on the road.

I only want roadside assistance and towing.

Am I wrong here about Coach-net doing away with the roadside assistance only option?

Richard
76 Palm Beach
SE Michigan
www.PalmBeachGMC.com

Roller Cam 455, TBI+EBL, 3.42 FD, 4 Bag, Macerator, Lenzi (brakes, vacuum system, front end stuff), Manny Tranny, vacuum step, Tankless + OEM water heaters.

Report message to a moderator

Re: Recommend Roadside Assistance Plans [message #316456 is a reply to message #316454]

Sat, 22 April 2017 15:02

pjburt

Messages: 436
Registered: February 2016
Location: Fresno, California

Karma: 1

Senior Member

Hmmm... I would give them a call. I have the Premier Coach 1 Year Plan. I originally joined in Feb 2016 and renewed in Feb 2017 and it was $149 both years. I went in to renew for 2018 and it was still $149. Give them a call.

rjw wrote on Sat, 22 April 2017 12:08

Currently, I have 2 towing plans. One is included with my GMC's insurance with Nationwide with a Roadside Assistance limit of $2,000. I also have Allstate. I used to have Coach-Net. I like having 2 different towing packages for my GMC.

I dropped Coach-Net when I changed my insurance carrier a few years ago because of their included roadside assistance package. I was in the middle of the year with Allstate.

Today, I decided to dump Allstate (because of some bad things I heard about them here) and go back with Coach-net because of my previous good experience with them. I went to Coach-Net's website to sign up and found that there seems to be only one roadside assistance plan for $249.00. Apparently, they have bundled a number of things I do not require, such as an RV Technical Hotline, Nationwide Tire Delivery Services, Concierge Travel Services, Trip Planning, Emergency trip interruption, Discounts on RV insurance, Thousand Trails Camping programs, RV lifestyle accessories, hotels/motels, car rental etc. etc." with their towing plan.

I am especially not impressed with their "RV Technical Hotline" which they say "is available 24/7. Our technicians can guide you through many common operational issues you might experience." I seriously doubt that their Hotline would be any help with my GMC breaking down on the road.

I only want roadside assistance and towing.

Am I wrong here about Coach-net doing away with the roadside assistance only option?

Jerry Burt Fresno, CA.
73 Gmc 26' Canyon Lands
Members: FMCA - GMCMI - GMCWS
A truly happy person is one who can enjoy the scenery on a detour.

Report message to a moderator

Re: Recommend Roadside Assistance Plans [message #316474 is a reply to message #316456]

Sun, 23 April 2017 07:40

rjw

Messages: 697
Registered: September 2005

Karma: 4

Senior Member

pjburt wrote on Sat, 22 April 2017 16:02

Hmmm... I would give them a call. I have the Premier Coach 1 Year Plan. I originally joined in Feb 2016 and renewed in Feb 2017 and it was $149 both years. I went in to renew for 2018 and it was still $149. Give them a call.

Thanks for the response. I'll give them a call on Monday.

Richard
76 Palm Beach
SE Michigan
www.PalmBeachGMC.com

Roller Cam 455, TBI+EBL, 3.42 FD, 4 Bag, Macerator, Lenzi (brakes, vacuum system, front end stuff), Manny Tranny, vacuum step, Tankless + OEM water heaters.

Report message to a moderator

Re: Recommend Roadside Assistance Plans [message #316646 is a reply to message #316456]

Wed, 26 April 2017 12:21

rjw

Messages: 697
Registered: September 2005

Karma: 4

Senior Member

pjburt wrote on Sat, 22 April 2017 16:02

Hmmm... I would give them a call. I have the Premier Coach 1 Year Plan. I originally joined in Feb 2016 and renewed in Feb 2017 and it was $149 both years. I went in to renew for 2018 and it was still $149. Give them a call.

I called Coach-Net today. If you renew a current membership, the price can be $149 for a renewal. However, since my previous membership expired in 2014, I was told that my membership can no longer be renewed. Consequently, I would have to start over again at $249/year. After the first year, she said I could then renew at either $149 for the Premier Coach 1 Year Plan you have or go with one for $79 for a basic membership that covers only the coach.

Sounds like I would have to pay a $100 premium to be where I was before. Not sure what I should do here since I still have coverage from Allstate that provides "Unlimited benefit is for towing to the nearest service facility and/or for minor on-site labor". It does not say to "closet qualified service facility" which means they could try and send me to Bubba's RV repair unless I tried negotiating with them to send me elsewhere. Allstate is $114.95/year.

Coach-Net says "No mileage or dollar amount limits no out of pocket expense when towing your disabled vehicle to the nearest qualified repair facility." I used the "nearest qualified repair facility" language to get a tow to my driveway over going to Bubba's RV Repair.

The language for the Roadside Assistance coverage I have through my GMC's Agreed Value policy states "We will pay for towing to the location of your choice up to 100 miles from the location of the disablement". No mention of "nearest service facility".

Richard
76 Palm Beach
SE Michigan
www.PalmBeachGMC.com

Roller Cam 455, TBI+EBL, 3.42 FD, 4 Bag, Macerator, Lenzi (brakes, vacuum system, front end stuff), Manny Tranny, vacuum step, Tankless + OEM water heaters.

Report message to a moderator

Pages (2): [1 2 › »]

Previous Topic:	GMC Registery
Next Topic:	onan salvage

Goto Forum:

-=] Back to Top [=-

Current Time: Fri Nov 15 13:03:22 CST 2024

Total time taken to generate the page: 0.04415 seconds