Home » Public Forums » GMCnet » HughesNet Satellite Internet Service (Recommendations ? Good/Bad)
| HughesNet Satellite Internet Service [message #292415] |
Fri, 18 December 2015 08:14  |
gbarrow2
Messages: 765
Registered: February 2004
Location: Lake Almanor, Ca./ Red Bl...
Karma: 3
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Netters,
Anyone have experience with Hughes Net Internet service?
We recently moved out to a rural area that has no cable service. We've owned the house for the past 10 years have had AT&T DSL at the property.
The tenants terminated the service when they moved. AT&T will not reconnect. We have been using a Verizon Jet Pack on a family plan since moving. Connection is slow and data usage is too high and very expensive.
Hughes Net is available. Sales pitch sounds great but I can't find ANY positive comments on the net.
Any of you other rural area folks have any suggestions?
Thanks.
Gene Barrow
Lake Almanor, Ca.
1976 Palm Beach
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| Re: HughesNet Satellite Internet Service [message #292416 is a reply to message #292415] |
Fri, 18 December 2015 08:39  |
JohnL455
Messages: 4447
Registered: October 2006
Location: Woodstock, IL
Karma: 12
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I have Dish TV and Dish net. Both work well and only drop out during heavy incoming weather. Which is a good warning system heads up. The upload is a bit slow if you have to send large files, but download is quite fast. The only drag is if you use up you data towards the end of the billing cycle they throttle you to dialup like speed. TV menus and guides and DVR menus and channel order much better than Comcast cable as is customer service. Sat was my only choice though the neighbors have DSL I can't get Uverse or Comcast here or any other copper or fiber services. So bird it is.
John Lebetski
Woodstock, IL
77 Eleganza II
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| Re: HughesNet Satellite Internet Service [message #292417 is a reply to message #292415] |
Fri, 18 December 2015 08:52 |
lqqkatjon
Messages: 2324
Registered: October 2010
Location: St. Cloud, MN
Karma: 5
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I have never heard any good thing with satellite internet, However I was talking to some people in the industry this summer(installers-not sales people), and there are supposed to be some new satellites launched, and improvements. so who knows?
excede is what you see as the brand name around here.
Jon Roche
75 palm beach
EBL EFI, manny headers, Micro Level, rebuilt most of coach now.
St. Cloud, MN
http://lqqkatjon.blogspot.com/
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| Re: HughesNet Satellite Internet Service [message #292422 is a reply to message #292415] |
Fri, 18 December 2015 09:21 |
jhbridges
Messages: 8412
Registered: May 2011
Location: Braselton ga
Karma: -74
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I've used satellite internet in a couple of instances where connectivity was essential and it was the only option. It works. It ain't inexpensive. The bandwidth is quite good, but there's a quarter second delay on anything that handshakes - the up and back time. Essentially you're a quarter second from anywhere, but a quarter second from everywhere as well. We used it for transmitter control, backhaul, and emergency audio feeds.
--johnny
Foolish Carriage, 76 26' Eleganza(?) with beaucoup mods and add - ons.
Braselton, Ga.
I forgive them all, save those who hurt the dogs. They must answer to me in hell
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| Re: HughesNet Satellite Internet Service [message #292426 is a reply to message #292415] |
Fri, 18 December 2015 09:50 |
lqqkatjon
Messages: 2324
Registered: October 2010
Location: St. Cloud, MN
Karma: 5
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Gene,
I just reread your post. I think you need to re-contact AT&T. I have never heard of a land line provider ever refusing to reconnect. There might be some re-connect fees involved, but there will be install fees on anything you choose, either hidden in the monthly charge, or the length of contract you sign.
I would either contact someone else at AT&T and figure out there reasoning for not reconnecting, or you can go to a reseller, and I bet they will get you reconnected. Might be a pain, but I cannot believe someone would not reconnect a customer with good credit. I have reconnected homes that had multiple family's living in, and when one does not pay the bill, the other puts it in their name to get reconnected. It is amazing how important internet and cable tv is to some people.
Jon Roche
75 palm beach
EBL EFI, manny headers, Micro Level, rebuilt most of coach now.
St. Cloud, MN
http://lqqkatjon.blogspot.com/
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| Re: HughesNet Satellite Internet Service [message #292427 is a reply to message #292415] |
Fri, 18 December 2015 09:50 |
JohnL455
Messages: 4447
Registered: October 2006
Location: Woodstock, IL
Karma: 12
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Truthfully, if you weren't told you were on satetite, you wouldn't know for ebay, youtube, mail and general browsing. i just don't use it to stream movies as that would burn up my allotment.
John Lebetski
Woodstock, IL
77 Eleganza II
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| Re: HughesNet Satellite Internet Service [message #292428 is a reply to message #292415] |
Fri, 18 December 2015 10:13 |
jhbridges
Messages: 8412
Registered: May 2011
Location: Braselton ga
Karma: -74
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I'll give you a landline refusal. Charter declined to reconnect my house when I bought it. They served it for eighteen years, a tenant declined it for four years. I bought it as a 25 year Charter customer in another house in the area. Their contractor declared it more that 125 feet from the cable - which it isn't.. but is if they followed the power feed. Charter has no employees in the field for installs - all are contractors. I peached them off to the Code Enforcement folks, and now their Contractors have Georgia Low Voltage licenses. I don't think they like me.
--johnny
Foolish Carriage, 76 26' Eleganza(?) with beaucoup mods and add - ons.
Braselton, Ga.
I forgive them all, save those who hurt the dogs. They must answer to me in hell
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| Re: HughesNet Satellite Internet Service [message #292433 is a reply to message #292426] |
Fri, 18 December 2015 11:42 |
gbarrow2
Messages: 765
Registered: February 2004
Location: Lake Almanor, Ca./ Red Bl...
Karma: 3
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Senior Member |
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Jon,
I have tried everything you suggested. Your idea makes sense and I've argued that with AT&T for months. Their policy (and Verizon's as well) is to force new wireless technology, more expensive with limited data, on the rural areas. Much less expensive for them to maintain.
We are near the end of the phone line; only a couple of other homes downstream from us. They still have DSL service. We were the first to sign up for the service when AT&T installed service in this area -only 10 years ago. If service is terminated they absolutely, positively will not reinstate it. They offer wireless service that works off the cell towers instead. Not as good and more expensive for the customer but more profitable with less maint for the provider. Welcome to the new American business model. The customer doesn't matter.
Gene Barrow
Lake Almanor, Ca.
1976 Palm Beach
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| Re: HughesNet Satellite Internet Service [message #292436 is a reply to message #292428] |
Fri, 18 December 2015 13:00 |
lqqkatjon
Messages: 2324
Registered: October 2010
Location: St. Cloud, MN
Karma: 5
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I like you Johnny.... I am one of those contractors you speak of. However I do very little work with Cable TV companys, 99% is with Telephone/broadband companies. I am in charge currently of 28 employees. I had to go get my license and have the Company get the proper bond and license when Mn went low voltage many years ago. There is alot of slack that was lobbied into the electrical "power limited license law" to make it pretty easy to be Legal and do our jobs, but there are still plenty of contractors out there that do not follow the law on the licenses here, and do take some work from me. Keep reporting those guys.
Cable TV companies does not have to go by the same rules as a phone company does. they do not have to mandate service. But what Gene stated if they have another way to provide similar service, then that wireless internet probably gets them off the hook on needing to provide the service. Also depends on how the company is set up as well, and if they are getting certain type of money from the government in that area. Also phone vs internet can have some different items.
I sent an email out to my contact in the satellite internet business that i talked to last summer. He was telling me there are some big improvements to be coming in that market, but that does not mean they are available now.
some of the Point to point wireless stuff can be good and bad like Wally mentioned. Some of it is very good and works great, the next provider is using junk, and it does not work well at all. We have installed quite a few different types, and some were successful, but we had two projects last year that were a disaster. manufacturer would send out and install a software patch to try to fix a problem, and crash the system ever other week, fix one thing and cause three other problems. I have never in 15+ years seen such a project go so bad, but it was the only option other then satellite the customers had for internet, and the telco was forced to new technology because of a frequency change, so we kept trying to make the stuff work.
Jon Roche
75 palm beach
EBL EFI, manny headers, Micro Level, rebuilt most of coach now.
St. Cloud, MN
http://lqqkatjon.blogspot.com/
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| Re: [GMCnet] HughesNet Satellite Internet Service [message #292438 is a reply to message #292415] |
Fri, 18 December 2015 14:29 |
Dolph Santorine
Messages: 1236
Registered: April 2011
Location: Wheeling, WV
Karma: -41
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Gene:
Here are some thoughts -
HughesNet is a metered service, and highly asymmetrical. Down speeds are much faster than uploads
Latency is long, so VPN and VOIP (like MagicJack) are out of the question
Verizon/AT&T
Mobile HotSpots may be an option for you if you have good 4G LTE service. Again, it’s metered.
If you can get to a wireline carrier (even if you have to run a few hundred feet of your own cable), I highly recommend it.
I’ve never had good experience with HughesNet, and the metered services can be a huge cash grab. Their grab. Your cash.
FWIW, we use a AT&T Mobile Hotspot in the motorhome. We stream movies and television (sling box from home) when we want to watch something.
It’s fine for us, but we are neither traditional nor TV people.
Of course, take out internet away, and we get cranky.
HTH.
Dolph
DE N8JPC
Wheeling, West Virginia
1977 26’ ex-PalmBeach
1-Ton, Sullybilt Bags, Reaction Arms, 3.70 LSD, Manny Transmission, EV-6010
“The Aluminum and Fiberglass Mistress"
> On Dec 18, 2015, at 9:14 AM, gene barrow wrote:
>
> Netters,
> Anyone have experience with Hughes Net Internet service?
>
> We recently moved out to a rural area that has no cable service. We've owned the house for the past 10 years have had AT&T DSL at the property.
> The tenants terminated the service when they moved. AT&T will not reconnect. We have been using a Verizon Jet Pack on a family plan since moving.
> Connection is slow and data usage is too high and very expensive.
>
> Hughes Net is available. Sales pitch sounds great but I can't find ANY positive comments on the net.
>
> Any of you other rural area folks have any suggestions?
>
> Thanks.
>
> --
> Gene Barrow
> Lake Almanor, Ca.
> 1976 Palm Beach
>
> _______________________________________________
> GMCnet mailing list
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| Re: HughesNet Satellite Internet Service [message #292442 is a reply to message #292415] |
Fri, 18 December 2015 16:26 |
Rick Williams
Messages: 256
Registered: July 2004
Karma: 0
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Senior Member |
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Gene
I have had HughesNet for about two years. I had no other choice. No DSL available and marginal cell phone service. I added a cell phone booster just to be able to make calls. So it was satellite internet or nothing. There were a few startup problems and an intermittent problem that was finally resolved when the transmitter on the dish was replaced. But Hughesnet was responsive and I am satisfied. As to the quality of internet connection, I would rate it near DSL for the lowest price package. I pay $50.00/month. You might get it for less for the first few months. The speed is sufficient for my type of usage. I do not require high speed for the most part. Most times when trying to view videos such as news clips or youtube, there are pauses as the data buffers. You can get more speed for more money. My package gives 9gb per month of anytime data and 5gb more usable from 2:00am and 8:00am. I imagine you can buy more data for more money as well. I have never run over my allotment but I have come close. The other night, I downloaded a 54mb file and it took about 5 minutes. The service does occasionally interrupt during heavy thunderstorms but it is not often. Overall I am satisfied mainly because it works and because I would not want to live anywhere else. I place where I live much higher on the list than the level of internet or cell phone service.
Merry Christmas to all
Rick
Rick Williams
Bliss, Michigan
1978 Eleganza II
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