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Yada Revisited [message #290386]

Mon, 16 November 2015 08:47

Carl S.

Messages: 4186
Registered: January 2009
Location: Tucson, AZ.

Karma: 13

Senior Member

Back in March, I posted about a Yada back-up camera that I installed on my coach:

http://www.gmcmhphotos.com/photos/g6755-26quot-3byada-backup-camera-with-5-26quot-3b-dash-monitor-26quot-3b.html

The camera was a birthday gift from my kids and was purchased from Costco. On our recent trip to Utah, we drove through a couple days of heavy rain and the camera got water inside of the lens, making it very foggy. After checking with Costco, we returned it yesterday. That meant dismantling my ceiling and pulling the power wire out the back of the coach, etc. I pulled a pull wire in order to simplify the re-installation and was expecting it to go smoothly (which it did).

After hooking everything back up, I tested the new unit. It turned on and paired up the monitor with the camera, and seemed to be working, then it shut off for no apparent reason. I turned off the power, turned it back on, and it came back on...briefly. Even after double and triple checking all the connections, subsequent attempts produced the same result, the camera would shut off after five seconds. I emailed their tech support, but read several reviews from Amazon where others had experienced the same type of failure and were advised to exchange the unit for another one.

My dilemma is; do I continue the insanity and exchange this one for another expecting different results, or shall I get a refund and apply the money to a better quality unit (if such a thing exists)? I am leaning toward giving the Yada a third chance since I have the installation (power wiring, switch, etc) already done and won't have to start over from scratch.

Bottom line, I would NOT recommend this product. I don't know if it is a case of bad luck, or a typical case of a poorly made (in China) product with, evidently, no quality control. When it works, it gives a satisfactory view out the back of the coach and the brightness and contrast are adjustable on the monitor. I guess I'm just bummed at the time wasted on this thing, time that I don't really have.

Carl Stouffer '75 ex Palm Beach Tucson, AZ. Chuck Aulgur Reaction Arm Disc Brakes, Quadrabags, 3.70 LSD final drive, Lenzi knuckles/hubs, Dodge Truck 16" X 8" front wheels, Rear American Eagles, Solar battery charging. GMCSJ and GMCMI member

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Re: [GMCnet] Yada Revisited [message #290387 is a reply to message #290386]

Mon, 16 November 2015 09:03

Dolph Santorine

Messages: 1236
Registered: April 2011
Location: Wheeling, WV

Karma: -41

Senior Member

I wonder what some of these names mean in Chinese.

Could “Yada” be some ancient Chinese commentary on your ancestors?

I know there is a Chinese curse “May you live in interesting times”. That one is already covered.

The rest of them they ship to us with little packets of silica gel….

Dolph

DE N8JPC

Wheeling, West Virginia

1977 26’ ex-PalmBeach
1-Ton, Sullybilt Bags, Reaction Arms, 3.70 LSD, Manny Transmission, EV-6010

“The Aluminum and Fiberglass Mistress"

> On Nov 16, 2015, at 9:47 AM, Carl Stouffer wrote:
>
> Back in March, I posted about a Yada back-up camera that I installed on my coach:
>
> http://www.gmcmhphotos.com/photos/g6755-26quot-3byada-backup-camera-with-5-26quot-3b-dash-monitor-26quot-3b.html
>
> The camera was a birthday gift from my kids and was purchased from Costco. On our recent trip to Utah, we drove through a couple days of heavy rain
> and the camera got water inside of the lens, making it very foggy. After checking with Costco, we returned it yesterday. That meant dismantling my
> ceiling and pulling the power wire out the back of the coach, etc. I pulled a pull wire in order to simplify the re-installation and was expecting it
> to go smoothly (which it did).
>
> After hooking everything back up, I tested the new unit. It turned on and paired up the monitor with the camera, and seemed to be working, then it
> shut off for no apparent reason. I turned off the power, turned it back on, and it came back on...briefly. Even after double and triple checking all
> the connections, subsequent attempts produced the same result, the camera would shut off after five seconds. I emailed their tech support, but read
> several reviews from Amazon where others had experienced the same type of failure and were advised to exchange the unit for another one.
>
> My dilemma is; do I continue the insanity and exchange this one for another expecting different results, or shall I get a refund and apply the money
> to a better quality unit (if such a thing exists)? I am leaning toward giving the Yada a third chance since I have the installation (power wiring,
> switch, etc) already done and won't have to start over from scratch.
>
> Bottom line, I would NOT recommend this product. I don't know if it is a case of bad luck, or a typical case of a poorly made (in China) product
> with, evidently, no quality control. When it works, it gives a satisfactory view out the back of the coach and the brightness and contrast are
> adjustable on the monitor. I guess I'm just bummed at the time wasted on this thing, time that I don't really have.
> --
> Carl Stouffer
> '75 ex Palm Beach
> Tucson, AZ.
>
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Re: Yada Revisited [message #290389 is a reply to message #290386]

Mon, 16 November 2015 09:52

Jim Galbavy

Messages: 1443
Registered: August 2007

Karma: 7

Senior Member

Carl,

I have a wireless back up camera system that I got for Christmas about
eight years ago that has worked will. The camera is mounted inside the
rear window (so no water problems) and it's power comes from the backup
lights (but can be powered from any hot source with a on/off switch).
I think it cost about $77 at the time. .....and no fishing of wires.

jim galbavy
'73 x-CL ANNIE
Lake Mary, FL

[Updated on: Mon, 16 November 2015 09:53]

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Re: Yada Revisited [message #290394 is a reply to message #290389]

Mon, 16 November 2015 11:19

Carl S.

Messages: 4186
Registered: January 2009
Location: Tucson, AZ.

Karma: 13

Senior Member

Jim Galbavy wrote on Mon, 16 November 2015 08:52

Carl,

I have a wireless back up camera system that I got for Christmas about
eight years ago that has worked will. The camera is mounted inside the
rear window (so no water problems) and it's power comes from the backup
lights (but can be powered from any hot source with a on/off switch).
I think it cost about $77 at the time. .....and no fishing of wires.

jim galbavy
'73 x-CL ANNIE
Lake Mary, FL

Jim,

I wanted to use the back-up camera as a rear view camera while driving, that's why I ran power from a switch on the dash. I could have run it to the back-up lights or even the running lights (and turned on the parking lights), but I didn't expect to have to do the installation multiple times. Rolling Eyes

This camera is made to mount under or above the license plate and therefore SHOULD be water proof. The original one had a small bubble under the lense anyway and was not perfectly clear. The Yada unit goes for about $120.00 at Costco.

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Re: Yada Revisited [message #290399 is a reply to message #290386]

Mon, 16 November 2015 12:14

jtfred

Messages: 132
Registered: January 2015
Location: Grand Marais, MN

Karma: 0

Senior Member

I have have had the same backup camera installed on my coach for about 5 months now. I have it wired to the running lights. No problems so far and we have had a lot of rain here in GA in that time.

The nice thing about buying from Costco is their generous return policy. The problem is the work it takes to replacing it as you have had to deal with. Generally Costco seems to carry better quality products. I would try another unit depending on the time it takes to replace with your install.

John
Fayetteville, GA
1978 Eleganza

John Fredrikson Grand Marais, MN 1978 Eleganza

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Re: [GMCnet] Yada Revisited [message #290406 is a reply to message #290386]

Mon, 16 November 2015 14:09

USAussie

Messages: 15912
Registered: July 2007
Location: Sydney, Australia

Karma: 6

Senior Member

Carl,

If it's not going to cost you any money give it a go IF you can bring unit number 3 back and get a refund.

Regards,
Rob M.
The Pedantic Mechanic

PS - the company that made these never watched Seinfeld! Yada - Yada! ;-)

-----Original Message-----
From: Carl Stouffer

Back in March, I posted about a Yada back-up camera that I installed on my coach:

http://www.gmcmhphotos.com/photos/g6755-26quot-3byada-backup-camera-with-5-26quot-3b-dash-monitor-26quot-3b.html

The camera was a birthday gift from my kids and was purchased from Costco. On our recent trip to Utah, we drove through a couple
days of heavy rain
and the camera got water inside of the lens, making it very foggy. After checking with Costco, we returned it yesterday. That
meant dismantling my
ceiling and pulling the power wire out the back of the coach, etc. I pulled a pull wire in order to simplify the re-installation
and was expecting it
to go smoothly (which it did).

After hooking everything back up, I tested the new unit. It turned on and paired up the monitor with the camera, and seemed to be
working, then it
shut off for no apparent reason. I turned off the power, turned it back on, and it came back on...briefly. Even after double and
triple checking all
the connections, subsequent attempts produced the same result, the camera would shut off after five seconds. I emailed their tech
support, but read
several reviews from Amazon where others had experienced the same type of failure and were advised to exchange the unit for another
one.

My dilemma is; do I continue the insanity and exchange this one for another expecting different results, or shall I get a refund and
apply the money
to a better quality unit (if such a thing exists)? I am leaning toward giving the Yada a third chance since I have the installation
(power wiring,
switch, etc) already done and won't have to start over from scratch.

Bottom line, I would NOT recommend this product. I don't know if it is a case of bad luck, or a typical case of a poorly made (in
China) product
with, evidently, no quality control. When it works, it gives a satisfactory view out the back of the coach and the brightness and
contrast are
adjustable on the monitor. I guess I'm just bummed at the time wasted on this thing, time that I don't really have.
--
Carl Stouffer
'75 ex Palm Beach
Tucson, AZ.

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Regards, Rob M. (USAussie) The Pedantic Mechanic Sydney, Australia '75 Avion - AUS - The Blue Streak TZE365V100428 '75 Avion - USA - Double Trouble TZE365V100426

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Re: [GMCnet] Yada Revisited [message #290420 is a reply to message #290406]

Mon, 16 November 2015 17:36

Carl S.

Messages: 4186
Registered: January 2009
Location: Tucson, AZ.

Karma: 13

Senior Member

I'm still communicating with Winplus tech support, but I do think I will return this one and exchange it for a new one and try again. Most of the sting of the uninstall/reinstall has worn off and I'm willing to give it another chance. We'll see what their tech support has to say in the meantime.

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Re: [GMCnet] Yada Revisited [message #290451 is a reply to message #290420]

Tue, 17 November 2015 08:40

Carl S.

Messages: 4186
Registered: January 2009
Location: Tucson, AZ.

Karma: 13

Senior Member

I've been in touch with Winplus tech support. They wanted to know which "version number" I have and some details about the installation. The guy said he thought it sounded like inadequate power even though I assured him that the connections were soldered, the batteries were fully charged, and I even tested it with the engine running and the alternator charging.

He said that the version of camera I had before is able to compensate for power problems and he's going to send me one of those. Hopefully this will take care of the problem.

The jury is still out on the quality of the product, but at least they seem to have excellent customer service. I have my annual sand dune trip coming up Thanksgiving weekend, so I hope they get the replacement part to me in time to get it installed before then.

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Re: [GMCnet] Yada Revisited [message #290940 is a reply to message #290451]

Wed, 25 November 2015 08:45

Carl S.

Messages: 4186
Registered: January 2009
Location: Tucson, AZ.

Karma: 13

Senior Member

Carl S. wrote on Tue, 17 November 2015 07:40

I've been in touch with Winplus tech support. They wanted to know which "version number" I have and some details about the installation. The guy said he thought it sounded like inadequate power even though I assured him that the connections were soldered, the batteries were fully charged, and I even tested it with the engine running and the alternator charging.

He said that the version of camera I had before is able to compensate for power problems and he's going to send me one of those. Hopefully this will take care of the problem.

The jury is still out on the quality of the product, but at least they seem to have excellent customer service. I have my annual sand dune trip coming up Thanksgiving weekend, so I hope they get the replacement part to me in time to get it installed before then.

Back to this again.

I have been waiting for a replacement camera to arrive and finally emailed them yesterday to see when it might be delivered. Got an answer this morning:

Hi Carl
we are behind right now due to the holidays. It won't be there until the coming week.
Regards,
David Hernandez
Customer Care Manager
Winplus North America
820 S. Wanamaker Ave.
Ontario, CA 91761

I was hoping they would put a higher priority on helping resolve a customer problem, but I guess not. I guess that is too much to ask of corporate America these days. Now I have to put my ceiling back together and drive to the sand dunes with a wire sticking out the back of my coach, only to take it all back apart in order to install the camera when it arrives.

I realize it has only been a little over a week, but how hard would it have been to ship out the part the same day or the next day. It would have easily been delivered one state away in a day or two.

Bummed Sad

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Re: [GMCnet] Yada Revisited [message #290952 is a reply to message #290940]

Wed, 25 November 2015 11:07

Adrien G.

Messages: 474
Registered: May 2008
Location: Burns Flat, OK 73624

Karma: 1

Senior Member

Carl,

Your missing why it takes so long to send a new unit to you.
New sales and their money come first.
They got your money, so your at the bottom of the list.

I'm facing the same action on an online order also.

Good luck.

Adrien & Jenny Genesoto 75 Glenbrook (26-3) Mods LS3.70 FD / Reaction Sys / 80mm Front&Intermidiate / Hydroboost / 16" Tires / Frame Rebuild / Interior Rebuild Yuba City,Ca. Text 530-nine-3-three-3-nine-nine-6

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Re: [GMCnet] Yada Revisited [message #291008 is a reply to message #290952]

Thu, 26 November 2015 09:11

Carl S.

Messages: 4186
Registered: January 2009
Location: Tucson, AZ.

Karma: 13

Senior Member

Adrien G. wrote on Wed, 25 November 2015 10:07

Carl,

Your missing why it takes so long to send a new unit to you.
New sales and their money come first.
They got your money, so your at the bottom of the list.

I'm facing the same action on an online order also.

Good luck.

Adrien,

I'm sure you're right.

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