Home » Public Forums » GMCnet » [GMCnet] Cinnabar, Kudos
| [GMCnet] Cinnabar, Kudos [message #270852] |
Fri, 30 January 2015 21:16  |
Terrance Boyd
Messages: 38
Registered: October 2008
Karma: 0
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We have had our coach for over 24 years. When we first purchased it it was
lacking one of the height control valves. Cinnabar was the only parts
people I knew about. So I order the valve and a set of manuals. Some years
later I ordered brake rotors. Always happy with their customer service.
This month I needed a boot for the intermediate steering shaft. I looked
at can-o-tomatoes (applied) catalog, they only listed a kit of two boots. I
ordered a boot from Cinnabar. I requested it be shipped priority mail,
because I had the shaft out and we were leaving six days later and I needed
to install it before we left.
Somehow there was a mixup and the boot arrived after we left and I had
made other arrangements. When I contacted Cinnabar they more than fair. I
explained I didn't need the part. The said rather than put more money into
shipping it back, I should keep the boot and they would credit my card,
shift they did.
KUDOS CINNABAR
Yours Truly
Terrance Boyd
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| Re: [GMCnet] Cinnabar, Kudos [message #270856 is a reply to message #270852] |
Fri, 30 January 2015 21:46  |
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USAussie
Messages: 15912
Registered: July 2007
Location: Sydney, Australia
Karma: 6
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Steve,
I have had dealings with Cinnabar on a number of occasions and have been satisfied the parts they have supplied and the service
provided.
I am NOT going to discuss personalities!
Regards,
Rob M.
The Pedantic Mechanic
Sydney, Australia
AUS '75 Avion - The Blue Streak TZE365V100428
USA '75 Avion - Double Trouble TZE365V100426
-----Original Message-----
From: Terrance Boyd
We have had our coach for over 24 years. When we first purchased it it was
lacking one of the height control valves. Cinnabar was the only parts
people I knew about. So I order the valve and a set of manuals. Some years
later I ordered brake rotors. Always happy with their customer service.
This month I needed a boot for the intermediate steering shaft. I looked
at can-o-tomatoes (applied) catalog, they only listed a kit of two boots. I
ordered a boot from Cinnabar. I requested it be shipped priority mail,
because I had the shaft out and we were leaving six days later and I needed
to install it before we left.
Somehow there was a mixup and the boot arrived after we left and I had
made other arrangements. When I contacted Cinnabar they more than fair. I
explained I didn't need the part. The said rather than put more money into
shipping it back, I should keep the boot and they would credit my card,
shift they did.
KUDOS CINNABAR
Yours Truly
Terrance Boyd
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Regards,
Rob M. (USAussie)
The Pedantic Mechanic
Sydney, Australia
'75 Avion - AUS - The Blue Streak TZE365V100428
'75 Avion - USA - Double Trouble TZE365V100426
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| Re: [GMCnet] Cinnabar, Kudos [message #270874 is a reply to message #270852] |
Sat, 31 January 2015 14:02 |
Otterwan
Messages: 946
Registered: July 2013
Location: Lynnwood (north of Seattl...
Karma: 0
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Terrance Boyd wrote on Fri, 30 January 2015 19:16I looked at can-o-tomatoes (applied) catalog
???
1977 Birchaven, Lynnwood WA - "We may not be able to stop all evil in the world, but I know that how we treat one another is entirely up to us."
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| Re: [GMCnet] Cinnabar, Kudos [message #270891 is a reply to message #270872] |
Sat, 31 January 2015 17:16 |
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USAussie
Messages: 15912
Registered: July 2007
Location: Sydney, Australia
Karma: 6
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Senior Member |
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Matt,
As mentioned earlier I have been happy with the service provided by Cinnabar through Steve Rourke (SP?), however, the one time I
spoke with Wes he did not let me finish my question and went off in a direction that was wrong. I let him rabbit on and when he was
finished I thanked him and noted that unfortunately what he had related was not what I wanted to know. He said "Oh?" and then I
finished my question and he answered it.
Please define what you mean what you mean by; "lack of direct support for our community?"
Regards,
Rob M.
The Pedantic Mechanic
Sydney, Australia
AUS '75 Avion - The Blue Streak TZE365V100428
USA '75 Avion - Double Trouble TZE365V100426
-----Original Message-----
From: Matt Colie
I have had dealings with Cinnabar on occasion. I would not fault their service. I have been there largely because they are close If
I need it NOW. (Yes, JimK can ship fast, but then you are the mercy of the carrier.) Some parts have proven difficult to source
from local carparts places.
My big complaint and I even spoke to Wes about it was their lack of direct support for our community. I think that they could do a
little more than nothing, but apparently Wes had some political difficulties at one time and has never investigated the change in
management that has happened since.
Matt
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Regards,
Rob M. (USAussie)
The Pedantic Mechanic
Sydney, Australia
'75 Avion - AUS - The Blue Streak TZE365V100428
'75 Avion - USA - Double Trouble TZE365V100426
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| Re: [GMCnet] Cinnabar, Kudos [message #270930 is a reply to message #270919] |
Sun, 01 February 2015 06:48 |
LNelson
Messages: 335
Registered: December 2008
Location: Springfield, MO
Karma: 0
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Senior Member |
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I appreciate ALL of the vendors who support our coaches and offer this thanks to them for that support.
Larry Nelson Springfield, MO
Ex GMC'er, then GM Busnut
now '77 Eleganza ARS WB0JOT
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| Re: [GMCnet] Cinnabar, Kudos [message #270956 is a reply to message #270891] |
Sun, 01 February 2015 13:21 |
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Matt Colie
Messages: 8547
Registered: March 2007
Location: S.E. Michigan
Karma: 7
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Senior Member |
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USAussie wrote on Sat, 31 January 2015 18:16Matt,
<snip>
Please define what you mean what you mean by; "lack of direct support for our community?"
Regards,
Rob M.
Rob,
Very simply, he provides nothing of value to the community, not even information. The only way I found out that Cinnabar had contracted a manufacturer for OE airsprings was that it was mentioned here.
The only reason I found out about Cinnabar was that the PO had the publications and receipts for work done there.
Matt
Matt & Mary Colie - Chaumière -'73 Glacier 23 - Members GMCMI, GMCGL, GMCES
Electronically Controlled Quiet Engine Cooling Fan with OE Rear Drum Brakes with Applied Control Arms
SE Michigan - Near DTW - Twixt A2 and Detroit
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| Re: [GMCnet] Cinnabar, Kudos [message #270961 is a reply to message #270956] |
Sun, 01 February 2015 14:05 |
Olly Schmidt
Messages: 1265
Registered: February 2014
Location: Germany and Scottsville, ...
Karma: 8
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Senior Member |
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Matt,
> USAussie wrote on Sat, 31 January 2015 18:16
>> Please define what you mean what you mean by; "lack of direct support for our community?"
> Very simply, he provides nothing of value to the community, not even information.
According to all information that I know, he does provide value to the
community by providing parts, by providing service. As someone else
noted: They are a business.
> The only way I found out that Cinnabar had contracted a
> manufacturer for OE airsprings was that it was mentioned here.
> The only reason I found out about Cinnabar was that the PO had the publications and receipts for work done there.
That's not providing no value, but bad marketing by the company. Maybe
they thing everybody already knows about them, that should know about
them ;)
--
Best regards
Peer Oliver Schmidt
PGP Key ID: 0x83E1C2EA
'76a Eleganza II, VA
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Best regards
Olly Schmidt
PGP Key ID: 0x18a9 3a1f 4196 bf22
'76a Eleganza II, VA
'73 Sequoia, SH, Germany
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| Re: [GMCnet] Cinnabar, Kudos [message #270979 is a reply to message #270956] |
Sun, 01 February 2015 18:19 |
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USAussie
Messages: 15912
Registered: July 2007
Location: Sydney, Australia
Karma: 6
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Senior Member |
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Matt,
Thanks.
As Peer noted Wes is not into marketing I guess he feels that his website takes care of that.
I'm sorry but I'm going to disagree that he provides nothing of value to the community; he has a lot of parts you can't buy from
anyone else. For example the little plastic springs that sit on top of the window screens to keep them in, I paid $2.00 a piece for
them. Also they have used parts for sale at reasonable prices. I purchased a pair of used swivel seat bases for Double Trouble from
him for $153.70 which included $73.70 for shipping. That means the base itself was $40.00 each. When they arrived I could not
believe how well they were packed. The corner edges had rubber tubing taped to them so they would not pierce the boxes. The bases
were wrapped with cardboard and the boxes were cut down so the seat bases fit in them tightly. After unpacking them they worked
perfectly!
As you noted below he contracted to have the OEM air bags made and sells them for $400 each. Yes I am fully aware that there are
cheaper alternatives out there and they work just fine. I'll stick with the OEM bags as they were designed by the suspension
engineers at GMC.
I am a bit confused by these two statements: "he provides nothing of value to the community, not even information" and "the PO had
the publications" as they seem to be contradictory.
Regards,
Rob M.
The Pedantic Mechanic
Sydney, Australia
AUS '75 Avion - The Blue Streak TZE365V100428
USA '75 Avion - Double Trouble TZE365V100426
-----Original Message-----
From: Matt Colie
Rob,
Very simply, he provides nothing of value to the community, not even information. The only way I found out that Cinnabar had
contracted a manufacturer for OE airsprings was that it was mentioned here.
The only reason I found out about Cinnabar was that the PO had the publications and receipts for work done there.
Matt
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GMCnet mailing list
Unsubscribe or Change List Options:
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Regards,
Rob M. (USAussie)
The Pedantic Mechanic
Sydney, Australia
'75 Avion - AUS - The Blue Streak TZE365V100428
'75 Avion - USA - Double Trouble TZE365V100426
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