| McMaster-Carr really ?? [message #267565] |
Mon, 15 December 2014 07:28  |
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Loffen
Messages: 1087
Registered: August 2013
Location: Norway
Karma:
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Senior Member |
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As some of you know so do I live in Norway and have a forwarder I use for the items I buy in the us, this have worked just fine for over 20 years.
So as I am restoring my GMC and have it completly tored down I thought it would be nice to replace all the frame bolts and so on, I was recommended to use McMaster-Carr so I went to their web site and placed an order for almost $ 300 (yes there is a lot of bolts on the GMC), everything went just fine until today when I went back to their web site to check the status on my order.
It was not there, no trace of it at all, luckely I had printed out the order and I sent their customer service a email asking if they please could advise what happend to my order.
This is the answer i received :
Hi Espen,
Due to the complexity of U.S. export regulations, McMaster-Carr accepts international orders only from our established customers. This decision also applies to orders shipping within the United States, because it is based on the final destination of the items. We cannot accept this order or future orders.
Tawanda
What ???? I have been ordering all kind of stuff from the US for decades and this is the first time I have heard that it would be a problem to order nuts and bolts due to US export regulations from any company or reseller.
So yes I am pretty angry, I spent a lot of time placing the order and there was nothing that said that they would not ship out of the US, it did actually say that they would take international orders..
So is there any other company out there that you would recommend, that will ship to my forwarder ?
1973 23' # 1848 Sky Blue Glacier called Baby Blue and a 1973 26'-3 # 1460 Parrot green Seqouia Known as the Big Green,
And sold my 1973 26'-2 # 581 White Canyon lands under the name Dobbelt trøbbel
in Norway
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