Home » Public Forums » GMCnet » [GMCnet] RV road help offer
| [GMCnet] RV road help offer [message #240068] |
Fri, 14 February 2014 18:24  |
glwgmc
Messages: 1014
Registered: June 2004
Karma: 10
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One way I have found that works sometimes is to have the person on the tele phone around what they think are suitable repair facilities with a list of questions pertinent to your issue. When we had a trans issue bringing the Clasco back from FL we were 200 miles south of Manny. The towing agent said he had several qualified transmission shops nearby. I asked him to call each one and ask how many gM425 transmissions they had rebuilt within the last ten years. About three hours later he called back and said they would pay for the 200 mile trip to Manny. He exclaimed that no one he had called had ever rebuilt one of these..... Enough said, even for him trying to save his employer a buck or two.
From sunny Mexico, on the beach at happy hour,
Jerry
Jerry Work
The Dovetail Joint
Fine furniture designed & hand crafted
in the 1907 former Masonic Temple building
in historic Kerby, OR
http://jerrywork.com
,,,,,,,,,
Message: 17
Date: Fri, 14 Feb 2014 15:51:00 -0600
From: Jeremy <jtknezek@hotmail.com>
Subject: Re: [GMCnet] RV Roadhelp Offer
To: gmclist@temp.gmcnet.org
Message-ID: <3a9b4.52fe8fc3@gmc.mybirdfeeder.net>
Content-Type: text/plain; charset="ISO-8859-15"
Thanks Ken. That's what I was wondering about. Only AAA offers a defined radius of 100 miles per day. There are a few shops between Tupelo and the Coop I'd trust, but that's just me. I struggled with Good Sam getting them to go 10 extra miles, so Allstate certainly did a better job than they would have. CoachNet gave me no problems about going 30 miles past their "preferred" provider, but I'm not sure if they would have gone 380+ miles!
Ken Henderson wrote on Fri, 14 February 2014 15:34
> "...The nearest capable repair facility..." is written somewhere. Since
> I'd also called several times over the years and verified that commitment,
> when we broke down in Tupelo, MS, I repeated that phrase over, and over,
> and...over until they agreed to take us 384 miles to "Henderson's Garage"
> instead of 700 miles or so to the "GMC Coop".
>
> Ken H.
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Jerry & Sharon Work
78 Royale
Kerby, OR
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| Re: [GMCnet] RV road help offer [message #240079 is a reply to message #240068] |
Fri, 14 February 2014 20:21  |
Ken Henderson
Messages: 8726
Registered: March 2004
Location: Americus, GA
Karma: 9
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That's sort of what happened during my episode. At one time the agent said
"I've found a mechanic who's willing to come look at it and see if he can
work on it." My reply was something like "If he's got to come look at it
to see whether he can work on it, he's definitely not qualified and ain't
touchin' my coach. And I'm not about to keep sitting here while you send
every jackleg shadetree mechanic in Mississippi around to look at it."
Very shortly after that they agreed to haul us home.
You've got to be patient but stubborn with them. Polite but firm.
Congenial but unwielding. Same when you get the agent replaced with his
supervisor. Or the supervisor's supervisor. :-)
Ken H.
On Fri, Feb 14, 2014 at 7:24 PM, Gerald Work wrote:
> One way I have found that works sometimes is to have the person on the
> tele phone around what they think are suitable repair facilities with a
> list of questions pertinent to your issue. When we had a trans issue
> bringing the Clasco back from FL we were 200 miles south of Manny. The
> towing agent said he had several qualified transmission shops nearby. I
> asked him to call each one and ask how many gM425 transmissions they had
> rebuilt within the last ten years. About three hours later he called back
> and said they would pay for the 200 mile trip to Manny. He exclaimed that
> no one he had called had ever rebuilt one of these..... Enough said, even
> for him trying to save his employer a buck or two.
>
> From sunny Mexico, on the beach at happy hour,
>
> Jerry
>
>
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Ken Henderson
Americus, GA
www.gmcwipersetc.com
Large Wiring Diagrams
76 X-Birchaven
76 X-Palm Beach
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| Re: [GMCnet] RV road help offer [message #240091 is a reply to message #240079] |
Fri, 14 February 2014 21:15 |
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USAussie
Messages: 15912
Registered: July 2007
Location: Sydney, Australia
Karma: 6
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Ken,
Here's the document I put together using information gathered the last time this subject was discussed on the GMCnet, or was it the
time before the last time? ;-)
http://www.gmceast.com/technical/Mueller_GMC-Towing-Guide.pdf
Regards,
Rob M.
Sydney, Australia
AUS '75 Avion - The Blue Streak TZE365V100428
USA '75 Avion - Double Trouble TZE365V100426
-----Original Message-----
From: gmclist-bounces@temp.gmcnet.org [mailto:gmclist-bounces@temp.gmcnet.org] On Behalf Of Ken Henderson
Sent: Saturday, February 15, 2014 1:21 PM
To: gmclist
Subject: Re: [GMCnet] RV road help offer
That's sort of what happened during my episode. At one time the agent said
"I've found a mechanic who's willing to come look at it and see if he can
work on it." My reply was something like "If he's got to come look at it
to see whether he can work on it, he's definitely not qualified and ain't
touchin' my coach. And I'm not about to keep sitting here while you send
every jackleg shadetree mechanic in Mississippi around to look at it."
Very shortly after that they agreed to haul us home.
You've got to be patient but stubborn with them. Polite but firm.
Congenial but unwielding. Same when you get the agent replaced with his
supervisor. Or the supervisor's supervisor. :-)
Ken H.
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Regards,
Rob M. (USAussie)
The Pedantic Mechanic
Sydney, Australia
'75 Avion - AUS - The Blue Streak TZE365V100428
'75 Avion - USA - Double Trouble TZE365V100426
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| Re: [GMCnet] RV road help offer [message #240102 is a reply to message #240091] |
Fri, 14 February 2014 22:34 |
Ken Henderson
Messages: 8726
Registered: March 2004
Location: Americus, GA
Karma: 9
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Senior Member |
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Rob,
I probably should have read that "years ago". :-)
Only when I looked it over just now did i remember that I've NEVER done
anything other than raise the rear suspension and inflate the tires to max.
for the towing. Particularly for this last tow, I should have shut off the
ball valves to all of the air bags after raising to full height!
Fortunately, and surprisingly, we had no ground clearance problems.
Ken H.
On Fri, Feb 14, 2014 at 10:15 PM, Robert Mueller wrote:
> Ken,
>
> Here's the document I put together using information gathered the last
> time this subject was discussed on the GMCnet, or was it the
> time before the last time? ;-)
>
> http://www.gmceast.com/technical/Mueller_GMC-Towing-Guide.pdf
>
>
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Ken Henderson
Americus, GA
www.gmcwipersetc.com
Large Wiring Diagrams
76 X-Birchaven
76 X-Palm Beach
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