| Firestone Fires Again [message #209923] |
Wed, 05 June 2013 08:39  |
Bobby Lee
Messages: 27
Registered: September 2008
Location: Austin, TX
Karma: 0
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Junior Member |
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I installed a Leigh Harrison suspension system a couple years ago. About a year ago I bought a spare bag from a truck parts supply house online, ordered by Firestone stock part number. It slow leaked requiring reinflating every 2 months.
Thought it was fittings at first. Changed fittings to compression, used enough soap bubbles until you could eat off it. Had a blow out on that side, bag started leaking completely down over night. Texted firestone explaning in detail the story.
"Tyler" was my correspondent. He took my name,address phone number,year,make and model of the GMC. He then told mr that they could not warrant the bag because it was not part of an Air-Ride kit. Finally convinced him that it was a standard Firestone stock item. He then said they would not replace it because it wa not designed by firestone. Told him that Leigh Harrison
Was an engineer and had consulted with Firestone before he marketed the product to the public. Tyler still refused to replace the defective bag. Told him that he was about to become famous, and.firestone will lose a bunch more customers. Btw I reinstalled the original bag and it is holding.
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| Re: [GMCnet] Firestone Fires Again [message #209933 is a reply to message #209923] |
Wed, 05 June 2013 09:28  |
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USAussie
Messages: 15912
Registered: July 2007
Location: Sydney, Australia
Karma: 6
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Senior Member |
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Bob,
If my memory serves me will when I read the Firestone specs on the bellows types of bags you will find that they are meant to be
installed with the ends horizontal and the misalignment of the ends limited to 25 degrees.
I'll try and find the info above in the Firestone documentation.
Regards,
Rob M.
-----Original Message-----
From: Bob Lee
I installed a Leigh Harrison suspension system a couple years ago. About a year ago I bought a spare bag from a truck parts supply
house online, ordered by Firestone stock part number. It slow leaked requiring reinflating every 2 months.
Thought it was fittings at first. Changed fittings to compression, used enough soap bubbles until you could eat off it. Had a blow
out on that side, bag started leaking completely down over night. Texted firestone explaning in detail the story.
"Tyler" was my correspondent. He took my name,address phone number,year,make and model of the GMC. He then told mr that they could
not warrant the bag because it was not part of an Air-Ride kit. Finally convinced him that it was a standard Firestone stock item.
He then said they would not replace it because it wa not designed by firestone. Told him that Leigh Harrison
Was an engineer and had consulted with Firestone before he marketed the product to the public. Tyler still refused to replace the
defective bag. Told him that he was about to become famous, and.firestone will lose a bunch more customers. Btw I reinstalled the
original bag and it is holding.
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Regards,
Rob M. (USAussie)
The Pedantic Mechanic
Sydney, Australia
'75 Avion - AUS - The Blue Streak TZE365V100428
'75 Avion - USA - Double Trouble TZE365V100426
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| Re: [GMCnet] Firestone Fires Again [message #210039 is a reply to message #209933] |
Wed, 05 June 2013 23:33 |
jimk
Messages: 6734
Registered: July 2006
Location: Belmont, CA
Karma: 9
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Senior Member |
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Give me the bag # and I should be able to get it covered for you.
Anyone that sell things need to take care of their
customers.
We take care of other shops warranty to help out.
Get me the info, as I'm sure we purchased several of the same bags that
Harrison uses.
On Wed, Jun 5, 2013 at 7:28 AM, Rob Mueller <robmueller@iinet.net.au> wrote:
> Bob,
>
> If my memory serves me will when I read the Firestone specs on the bellows
> types of bags you will find that they are meant to be
> installed with the ends horizontal and the misalignment of the ends
> limited to 25 degrees.
>
> I'll try and find the info above in the Firestone documentation.
>
> Regards,
> Rob M.
>
> -----Original Message-----
> From: Bob Lee
>
> I installed a Leigh Harrison suspension system a couple years ago. About a
> year ago I bought a spare bag from a truck parts supply
> house online, ordered by Firestone stock part number. It slow leaked
> requiring reinflating every 2 months.
> Thought it was fittings at first. Changed fittings to compression, used
> enough soap bubbles until you could eat off it. Had a blow
> out on that side, bag started leaking completely down over night. Texted
> firestone explaning in detail the story.
> "Tyler" was my correspondent. He took my name,address phone
> number,year,make and model of the GMC. He then told mr that they could
> not warrant the bag because it was not part of an Air-Ride kit. Finally
> convinced him that it was a standard Firestone stock item.
> He then said they would not replace it because it wa not designed by
> firestone. Told him that Leigh Harrison
> Was an engineer and had consulted with Firestone before he marketed the
> product to the public. Tyler still refused to replace the
> defective bag. Told him that he was about to become famous, and.firestone
> will lose a bunch more customers. Btw I reinstalled the
> original bag and it is holding.
>
> _______________________________________________
> GMCnet mailing list
> Unsubscribe or Change List Options:
> http://temp.gmcnet.org/cgi-bin/mailman/listinfo/gmclist
>
--
Jim Kanomata
Applied/GMC, Fremont,CA
jimk@appliedairfilters.com
http://www.appliedgmc.com
1-800-752-7502
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Unsubscribe or Change List Options:
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Jim Kanomata
Applied/GMC
jimk@appliedairfilters.com
www.appliedgmc.com
1-800-752-7502
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