Home » Public Forums » GMCnet » Re: [GMCnet] Best emergency roadside sersvice?
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| Re: [GMCnet] Best emergency roadside sersvice? [message #194176 is a reply to message #194138] |
Thu, 27 December 2012 23:35   |
UziYaH
Messages: 282
Registered: July 2007
Location: 10-O-C
Karma: 0
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Senior Member |
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Jim, ...this is a beautiful coach. Go for it! Thanks for the pictures.
Try to hook up with the GMC Dixielanders (dues $10.00 per year). If Spirit leads, try to get in touch with Chuck and Sue Chambers (GMC Dixielanders) in Jackson, Ga., cbchamb@att.net (770) 504-0779. We (the GMC Dixielanders) have a 'work rally' at Bean Station, TN, in the spring. Meanwhile, I will try to find my 'Black List' which will put you in touch with all GMC owners listed in your area. Haven't heard from the forum yet regarding road service. My experience has been that it is not needed with the support of the GMC motor-home community.
We live on Middle Creek between Greeneville, TN and the North Carolina state line. Come visit. Would love to see your coach sitting in our yard along the creek. I know you will enjoy.
http://www.amazon.com/s/ref=nb_sb_noss_1?url=search-alias%3Dstripbooks&field-keywords=howard+nylander
http://www.youtube.com/user/uziyah
________________________________
From: UziYaH <uziyah@yahoo.com>
To: "gmclist@temp.gmcnet.org" <gmclist@temp.gmcnet.org>
Sent: Thursday, December 27, 2012 5:35 PM
Subject: Re: [GMCnet] Best emergency roadside sersvice?
Jim Greely has asked me privately,
"Finally, may I ask which provider is generally the most popular emergency roadside service for RV'ers? There are so many and they all kind of look alike. Thanks in advance for your help."
Considering Dan Gregg's experience, ...I haven't a clue. Any help would be appreciated. I will ask Jim to join our unique forum.
Howard Nylander
Royale Class of '78' - 'Rocinante'
Greeneville, Tn.
http://www.amazon.com/s/ref=nb_sb_noss_1?url=search-alias%3Dstripbooks&field-keywords=howard+nylander
http://www.youtube.com/user/uziyah
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Howard Nylander
Royale Class of '78' - 'Rocinante'
Greeneville, Tn.
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Howard Nylander
Royale Class of "78" "Rocinate"
E-10-o-C
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| Re: [GMCnet] Best emergency roadside sersvice? [message #194214 is a reply to message #194184] |
Fri, 28 December 2012 08:39 |
jknezek
Messages: 1057
Registered: December 2007
Karma: 5
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Senior Member |
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Someone, maybe Rob? has a list of annecdotal plusses and minuses for the various providers. I liked AAA but it was the most expensive, I use Coach-Net now and they have done a good job. The one I really did not like was Good Sam.
I had Good Sam and used it twice in a two month span after 1.5 years of membership. The first time they sent a mechanic to help me with a busted hose on the GMC, the second time to jumpstart my wife's car. About a week later I got a letter from them asking me to properly maintain my vehicles so they will not have to come help me so often. The letter was obnoxious, clearly a form letter they send to people who use the service more than once in a given time, and really rubbed me the wrong way. I dropped them immediately.
Thanks,
Jeremy Knezek
1976 Glenbrook
Birmingham, AL
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| Re: [GMCnet] Best emergency roadside sersvice? [message #194225 is a reply to message #194219] |
Fri, 28 December 2012 09:36 |
jhbridges
Messages: 8412
Registered: May 2011
Location: Braselton ga
Karma: -74
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I bought a TV off Sam a while back - nice Sony HD. They offered a maintenance contract/ 'Does this cover the projection bulb' I asked. Oh yes, covers everything. At checkout I asked again, they assured me again the lamp was covered. Couple years and the lamp failed - as they normally do. Seems the third party who actually does the work doesn't cover the bulb. I got no help from Sam's. I even offered to the local guy, give me store credit in the amount of the policy and call it even. We're talking about $99 here, not the world. No, can't help at all. In that I had been doing 300 - 500 a month since they started here, he pist off a $30K customer who hasn't spent a nickel in Sams since. Nor will I. Urinate on them.
--johnny
'76 23' transmode norris
'76 palm beach
From: Jim Bounds <gmccoop@yahoo.com>
To: "gmclist@temp.gmcnet.org" <gmclist@temp.gmcnet.org>
Sent: Friday, December 28, 2012 10:20 AM
Subject: Re: [GMCnet] Best emergency roadside sersvice?
Another thing about using AAA plus with an RV rider is they only charge 1 direction after the 100 free miles and they will tow you anywhere you wanna go. Can't tell you how many times I have argued with Good Sams that the "closest" RV shop has no idea what to do with a front wheel drive GMC! Their motivation is to get out of the tow as cheap as possible-- AAA has already given you the 100 miles, after that you pay the bill and they care less where you want to go. Getting the coach to someone who knows it's front wheel drive is where you want to go. If the mechanic says there's something wrong with your drive shaft, you are in the wrong place! Don;t laugh, it's happened!
Jim Bounds
--------------------
________________________________
From: Jim Galbavy <j.galbavy@att.net>
To: gmclist@temp.gmcnet.org
Sent: Friday, December 28, 2012 5:57 AM
Subject: Re: [GMCnet] Best emergency roadside sersvice?
Jim and Howard,
Everyone's likes and tastes are different. Personally I use and like AAA RV PLUS. My experiences with them have been stress free and successful for 9 years now.
Your mileage may vary.
jim galbavy
'73 x-CL ANNIE
Lake Mary, Fl
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Foolish Carriage, 76 26' Eleganza(?) with beaucoup mods and add - ons.
Braselton, Ga.
I forgive them all, save those who hurt the dogs. They must answer to me in hell
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| Re: [GMCnet] Best emergency roadside sersvice? [message #194232 is a reply to message #194225] |
Fri, 28 December 2012 10:17 |
emerystora
Messages: 4442
Registered: January 2004
Karma: 13
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On Dec 28, 2012, at 8:36 AM, Johnny Bridges wrote:
> I bought a TV off Sam a while back - nice Sony HD. They offered a maintenance contract/ 'Does this cover the projection bulb' I asked. Oh yes, covers everything. At checkout I asked again, they assured me again the lamp was covered. Couple years and the lamp failed - as they normally do. Seems the third party who actually does the work doesn't cover the bulb. I got no help from Sam's. I even offered to the local guy, give me store credit in the amount of the policy and call it even. We're talking about $99 here, not the world. No, can't help at all. In that I had been doing 300 - 500 a month since they started here, he pist off a $30K customer who hasn't spent a nickel in Sams since. Nor will I. Urinate on them.
>
> --johnny
> '76 23' transmode norris
> '76 palm beach
>
As you have found out it is a sucker's bet to buy an additional maintenance contract of any thing such as refrigerators, TVs etc. The manufacturer's warranty is usually at least a year if not more. These things tend to go bad right away if there is a problem or else they long outlive the contract you can buy. The stores often make more on the contracts than they do on the merchandise itself.
If you buy with some credit cards they sometimes will double the manufacturer's warranty. So keep your receipts and check the credit card policy that you have.
Emery Stora
77 Kingsley
Frederick, CO
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| Re: [GMCnet] Best emergency roadside sersvice? [message #194244 is a reply to message #194232] |
Fri, 28 December 2012 13:43 |
jhbridges
Messages: 8412
Registered: May 2011
Location: Braselton ga
Karma: -74
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Senior Member |
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I'm aware of the scam - have been for years. That's why when it was offered, I asked the guy on a lark if it covered the bulb. They do in fact fail, and one replacement repays the cost of the service contract plus. Given two assurances from Sam's employees, I bought it. I'll point out, that's the only extended contract I have ever bought for anything electronic, and I'm 68--johnny
'76 23' transmode norris
'76 palm beach
From: Emery Stora <emerystora@mac.com>
To: gmclist@temp.gmcnet.org
Sent: Friday, December 28, 2012 11:17 AM
Subject: Re: [GMCnet] Best emergency roadside sersvice?
On Dec 28, 2012, at 8:36 AM, Johnny Bridges wrote:
> I bought a TV off Sam a while back - nice Sony HD. They offered a maintenance contract/ 'Does this cover the projection bulb' I asked. Oh yes, covers everything. At checkout I asked again, they assured me again the lamp was covered. Couple years and the lamp failed - as they normally do. Seems the third party who actually does the work doesn't cover the bulb. I got no help from Sam's. I even offered to the local guy, give me store credit in the amount of the policy and call it even. We're talking about $99 here, not the world. No, can't help at all. In that I had been doing 300 - 500 a month since they started here, he pist off a $30K customer who hasn't spent a nickel in Sams since. Nor will I. Urinate on them.
>
> --johnny
> '76 23' transmode norris
> '76 palm beach
>
As you have found out it is a sucker's bet to buy an additional maintenance contract of any thing such as refrigerators, TVs etc. The manufacturer's warranty is usually at least a year if not more. These things tend to go bad right away if there is a problem or else they long outlive the contract you can buy. The stores often make more on the contracts than they do on the merchandise itself.
If you buy with some credit cards they sometimes will double the manufacturer's warranty. So keep your receipts and check the credit card policy that you have.
Emery Stora
77 Kingsley
Frederick, CO
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Foolish Carriage, 76 26' Eleganza(?) with beaucoup mods and add - ons.
Braselton, Ga.
I forgive them all, save those who hurt the dogs. They must answer to me in hell
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| Re: [GMCnet] Best emergency roadside sersvice? [message #194247 is a reply to message #194244] |
Fri, 28 December 2012 13:58 |
emerystora
Messages: 4442
Registered: January 2004
Karma: 13
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I guess that if you questioned it twice and you still had doubts that it might be a good idea to ask them to write out a note and sign it.
Emery Stora
On Dec 28, 2012, at 12:43 PM, Johnny Bridges wrote:
> I'm aware of the scam - have been for years. That's why when it was offered, I asked the guy on a lark if it covered the bulb. They do in fact fail, and one replacement repays the cost of the service contract plus. Given two assurances from Sam's employees, I bought it. I'll point out, that's the only extended contract I have ever bought for anything electronic, and I'm 68--johnny
> '76 23' transmode norris
> '76 palm beach
>
> From: Emery Stora <emerystora@mac.com>
> To: gmclist@temp.gmcnet.org
> Sent: Friday, December 28, 2012 11:17 AM
> Subject: Re: [GMCnet] Best emergency roadside sersvice?
>
>
> On Dec 28, 2012, at 8:36 AM, Johnny Bridges wrote:
>
>> I bought a TV off Sam a while back - nice Sony HD. They offered a maintenance contract/ 'Does this cover the projection bulb' I asked. Oh yes, covers everything. At checkout I asked again, they assured me again the lamp was covered. Couple years and the lamp failed - as they normally do. Seems the third party who actually does the work doesn't cover the bulb. I got no help from Sam's. I even offered to the local guy, give me store credit in the amount of the policy and call it even. We're talking about $99 here, not the world. No, can't help at all. In that I had been doing 300 - 500 a month since they started here, he pist off a $30K customer who hasn't spent a nickel in Sams since. Nor will I. Urinate on them.
>>
>> --johnny
>> '76 23' transmode norris
>> '76 palm beach
>>
>
> As you have found out it is a sucker's bet to buy an additional maintenance contract of any thing such as refrigerators, TVs etc. The manufacturer's warranty is usually at least a year if not more. These things tend to go bad right away if there is a problem or else they long outlive the contract you can buy. The stores often make more on the contracts than they do on the merchandise itself.
>
> If you buy with some credit cards they sometimes will double the manufacturer's warranty. So keep your receipts and check the credit card policy that you have.
>
> Emery Stora
> 77 Kingsley
> Frederick, CO
>
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| Re: [GMCnet] Best emergency roadside sersvice? [message #194249 is a reply to message #194247] |
Fri, 28 December 2012 14:05 |
jhbridges
Messages: 8412
Registered: May 2011
Location: Braselton ga
Karma: -74
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Hinmdsight's always 20-20 :)
--johnny
From: Emery Stora <emerystora@mac.com>
To: gmclist@temp.gmcnet.org
Sent: Friday, December 28, 2012 2:58 PM
Subject: Re: [GMCnet] Best emergency roadside sersvice?
I guess that if you questioned it twice and you still had doubts that it might be a good idea to ask them to write out a note and sign it.
Emery Stora
On Dec 28, 2012, at 12:43 PM, Johnny Bridges wrote:
> I'm aware of the scam - have been for years. That's why when it was offered, I asked the guy on a lark if it covered the bulb. They do in fact fail, and one replacement repays the cost of the service contract plus. Given two assurances from Sam's employees, I bought it. I'll point out, that's the only extended contract I have ever bought for anything electronic, and I'm 68--johnny
> '76 23' transmode norris
> '76 palm beach
>
> From: Emery Stora <emerystora@mac.com>
> To: gmclist@temp.gmcnet.org
> Sent: Friday, December 28, 2012 11:17 AM
> Subject: Re: [GMCnet] Best emergency roadside sersvice?
>
>
> On Dec 28, 2012, at 8:36 AM, Johnny Bridges wrote:
>
>> I bought a TV off Sam a while back - nice Sony HD. They offered a maintenance contract/ 'Does this cover the projection bulb' I asked. Oh yes, covers everything. At checkout I asked again, they assured me again the lamp was covered. Couple years and the lamp failed - as they normally do. Seems the third party who actually does the work doesn't cover the bulb. I got no help from Sam's. I even offered to the local guy, give me store credit in the amount of the policy and call it even. We're talking about $99 here, not the world. No, can't help at all. In that I had been doing 300 - 500 a month since they started here, he pist off a $30K customer who hasn't spent a nickel in Sams since. Nor will I. Urinate on them.
>>
>> --johnny
>> '76 23' transmode norris
>> '76 palm beach
>>
>
> As you have found out it is a sucker's bet to buy an additional maintenance contract of any thing such as refrigerators, TVs etc. The manufacturer's warranty is usually at least a year if not more. These things tend to go bad right away if there is a problem or else they long outlive the contract you can buy. The stores often make more on the contracts than they do on the merchandise itself.
>
> If you buy with some credit cards they sometimes will double the manufacturer's warranty. So keep your receipts and check the credit card policy that you have.
>
> Emery Stora
> 77 Kingsley
> Frederick, CO
>
> _______________________________________________
> GMCnet mailing list
> Unsubscribe or Change List Options:
> http://temp.gmcnet.org/cgi-bin/mailman/listinfo/gmclist
> _______________________________________________
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Foolish Carriage, 76 26' Eleganza(?) with beaucoup mods and add - ons.
Braselton, Ga.
I forgive them all, save those who hurt the dogs. They must answer to me in hell
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| Re: [GMCnet] Best emergency roadside sersvice? [message #194252 is a reply to message #194249] |
Fri, 28 December 2012 14:18 |
emerystora
Messages: 4442
Registered: January 2004
Karma: 13
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Senior Member |
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Its easy for me to Monday morning quarterback! I really meant the message for others to be aware of rather than telling you.
Emery Stora
On Dec 28, 2012, at 1:05 PM, Johnny Bridges wrote:
> Hinmdsight's always 20-20 :)
>
> --johnny
>
>
> From: Emery Stora <emerystora@mac.com>
> To: gmclist@temp.gmcnet.org
> Sent: Friday, December 28, 2012 2:58 PM
> Subject: Re: [GMCnet] Best emergency roadside sersvice?
>
> I guess that if you questioned it twice and you still had doubts that it might be a good idea to ask them to write out a note and sign it.
>
> Emery Stora
>
> On Dec 28, 2012, at 12:43 PM, Johnny Bridges wrote:
>
>> I'm aware of the scam - have been for years. That's why when it was offered, I asked the guy on a lark if it covered the bulb. They do in fact fail, and one replacement repays the cost of the service contract plus. Given two assurances from Sam's employees, I bought it. I'll point out, that's the only extended contract I have ever bought for anything electronic, and I'm 68--johnny
>> '76 23' transmode norris
>> '76 palm beach
>>
>> From: Emery Stora <emerystora@mac.com>
>> To: gmclist@temp.gmcnet.org
>> Sent: Friday, December 28, 2012 11:17 AM
>> Subject: Re: [GMCnet] Best emergency roadside sersvice?
>>
>>
>> On Dec 28, 2012, at 8:36 AM, Johnny Bridges wrote:
>>
>>> I bought a TV off Sam a while back - nice Sony HD. They offered a maintenance contract/ 'Does this cover the projection bulb' I asked. Oh yes, covers everything. At checkout I asked again, they assured me again the lamp was covered. Couple years and the lamp failed - as they normally do. Seems the third party who actually does the work doesn't cover the bulb. I got no help from Sam's. I even offered to the local guy, give me store credit in the amount of the policy and call it even. We're talking about $99 here, not the world. No, can't help at all. In that I had been doing 300 - 500 a month since they started here, he pist off a $30K customer who hasn't spent a nickel in Sams since. Nor will I. Urinate on them.
>>>
>>> --johnny
>>> '76 23' transmode norris
>>> '76 palm beach
>>>
>>
>> As you have found out it is a sucker's bet to buy an additional maintenance contract of any thing such as refrigerators, TVs etc. The manufacturer's warranty is usually at least a year if not more. These things tend to go bad right away if there is a problem or else they long outlive the contract you can buy. The stores often make more on the contracts than they do on the merchandise itself.
>>
>> If you buy with some credit cards they sometimes will double the manufacturer's warranty. So keep your receipts and check the credit card policy that you have.
>>
>> Emery Stora
>> 77 Kingsley
>> Frederick, CO
>>
>> _______________________________________________
>> GMCnet mailing list
>> Unsubscribe or Change List Options:
>> http://temp.gmcnet.org/cgi-bin/mailman/listinfo/gmclist
>> _______________________________________________
>> GMCnet mailing list
>> Unsubscribe or Change List Options:
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>
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| Re: [GMCnet] Best emergency roadside sersvice? [message #194262 is a reply to message #194214] |
Fri, 28 December 2012 15:45 |
 |
USAussie
Messages: 15912
Registered: July 2007
Location: Sydney, Australia
Karma: 6
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Senior Member |
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Jeremy,
THANKS!
Goes to show what happens to your memory when you pass 65. I forgot about the email below. It was last updated in October of 2011;
if you have any info to add please do so and I'll try to remember to update it. ;-)
Regards,
Rob
G'day,
There have been a number of discussions under with different subject lines. Below I have summarized what was said. As you can see I
have not drawn any conclusions from the information I have merely provided a summary along with some observations and suggestions.
1) Dan G. noted the following regarding Progressive: "The adjuster I was dealing with put me in touch with road side assistance.
That is where I should have been to start with. I got a call this morning from a very nice lady, Vickie. She said because the GMC
has a special drive train that they were paying the 1086.00 tow bill in full."
2) Ken H. noted: "I've been very happy with Allstate Motor Club's RV Road Help plan for many years."
He contacted them recently regarding their tow service and they advised; "As stated in your membership handbook 'Towing to the
nearest service facility and/or minor on-site labor.' However we would like to assure you that your vehicle would be towed to a
capable place of repair.
When calling for emergency roadside assistance we would request you to inform the customer service representative of any special
equipment that your eligible vehicle or RV requires when it has to be towed and / or repaired."
3) Ken B. noted: "If you do not get satisfaction from Progressive, file a complaint with your home state Insurance commission."
4) Steve F. noted: "Not on your freaking life would I ever go back to Allstate." He detailed his reasons for making this statement.
5) Bill B. noted that the Good Sam contractor towed his GMC from the rear which caused problems which "will likely end up in court."
State Farm reimbursed him for the extra charges he paid to get it towed to Tom Hampton's shop.
6) Andy M. noted that he has Allstate RV Road Help and the three times he's used it the services were satisfactory.
7) Wesley C. noted that he has AAA RV Towing and despite some difficulties that he "Will still stay with them."
8) Gary K. noted that on two occasions State Farm Insurance has reimbursed him for two expensive tows, $455 & $1230.
9) John S. noted: Be sure the tow provider rep knows that the vehicle to be towed GMC is a front wheel drive GMC Motorhome with an
Oldsmobile engine. Even though I told them I needed a wheel lift wrecker capable of lifting 4000# and towing 12000# or a low boy
trailer, they did not relay that information to the wrecker company. The first two wreckers they sent could only use a sling so I
sent them packing.
10) Hal K. noted: The folks on another list I receive (RVK9) swear by Coach-Net. Most of them wouldn't have anybody else. In the two
years or so I've been a member no one has complained about them.
11) Jim H. noted: We signed up for Coach Net through FMCA. Two days after we signed up, we used them for an "on the hook" roadside
service. About a 25 mile tow. They made all the arrangements and found us three possible repair facilities. No out of pocket
expenses, no hassle.
12) Mike K. noted: I have AAA but luckily haven't needed it yet. Make sure you sign up some time before you plan on using it. I
don't remember exactly, but I believe they said it wouldn't take affect until 48 hours after you signed up.
13) A number of people noted that if you are ex US Military USAA insurance is a good option. They provide insurance through
Progressive.
14) Bert & Fay C. noted: Remember to ask Coach Net about their "age policy". When we talked with them last year, they will not cover
coaches (or cars) over 35 years old, which lets out some of our GMCs.
15) Ray E. noted: When we broke down in July 2011, we called AAA, they were there in less than 1/2 hour with a wrecker large enough
to town an 18 wheeler. Put their lift under the front wheels, towed us back to our driveway with the Harley trailer still connected
to the GMC. We rode in the cab of the wrecker and never knew we were towing. Absolutely incredible service for our 1st experience
needing AAA assistance. We broke down 65 miles from home in Fond Du Lac, Wisconsin. We live in Wauwatosa, a suburb of Milwaukee. We
made the call, they showed up, towed us home. I asked if I had to sign anything and they said "nope, it's all taken care of.". When
we called they said our RV plan allowed up to a 200 mile tow one way. No additional charges, no paperwork to sign, nothing. Clean &
simple as can be. 10/21/2011
16) Mike H. noted: AAA was great, had the 100 mile tow plan, blew the tranny out in August, they towed it 100+ miles. They dealt
with the tow company, which damaged a front tire in the process. Of course the tow company denied the claim, but AAA stepped up and
paid it too. Many other options they offer too, I'm a Believer now. (10/21/2011)
17) Larry N. noted: I also can endorse AAA. They refunded a tow on my bus, 28 miles, $820. Once you get past the "now, where are you
again...." phone call, they are great at checking up on you.(10/22/2011)
18) Andrew noted: I'll heartily endorse AAA too. The RV service gives you 4 tows per year, max 100 miles each. 8 tows per year if
you put your spouse on the same account (much less than double the price). As I read the AAA site, and confirmed with the rep, the
200 mile tow does not apply to RVs. There might be some variation in understanding and implementation of that rule. I've been towed
four times for a total of about 340 miles. One time, I exceeded the 100 mile limit and paid about $40 directly to the tow guy. One
time, I needed a tow from outside their service area and was told to find a local provider and submit for reimbursement. That seemed
odd to me, I can't imagine why they'd want me to pick a tow service for them, but they repaid the $850 tow charge within a few days
of my submission. Make sure to tell them that the GMC will fit on a Landoll, height is only 9 or 10 feet depending on your roof
paraphernalia. If you can't get the Landoll, make sure they are towing from the crossmember behind the front wheels. I haven't tried
any of the other services. I am completely satisfied with AAA, and I'd recommend them to anyone. (10/22/2011)
19) Byron S. noted: In 2009 we were in Johnson City, TN. I had AAA for my cars. I called about service on the GMC. I was forwarded
to the folks in Louisville. I agreed to pay for Plus RV. Within 35 minutes AAA had a tow truck to take me must 2 miles to a repair
facility on a Saturday morning. The driver knew just what to do and made sure he took it easy across some intersections, etc. At the
service facility I walked in and the service writer says "What year is your GMC?" I knew at that point I was in the right place. The
guy said he used to work with a guy that had a TZE.
I realize I'm demonstrating an acute grasp on the obvious with what I have written below but I intend to print a copy of it out and
have it onboard when we travel. I KNOW that I will be upset if and when I need a tow and it will help me keep my head on straight!
Have a hard copy of: http://www.bdub.net/GMCServiceComments.pdf and http://www.gmceast.com/technical/Mueller_GMC-Towing-Guide.pdf on
hand also.
When you call the tow service provider representative:
1) CALM DOWN, TAKE A DEEP BREATH, SPEAK SOFTLY, BE POLITE AND PATIENT!
2) Get the name and direct telephone number of the representative you are speaking to so you can call back "in case we get cut off."
3) Write down their name, date and time of your conversation, and ask for a case reference number.
4) Ask / confirm that your conversation is being recorded.
5) Take lots of notes as to what is said! Repeat what the rep says to you to confirm it after you write it down.
6) Have a hard copy of the TOWING VEHICLE section out of Maintenance Manual X-7525 Page 0-4 & 0-5 in your hand when you call the tow
service provider.
7) Advise them that the GMC MUST be towed from the front or put on a vehicle long enough to accommodate it; read them the sentence
under TOWING AT REAR on page 0-5.
8) Ask for the name, phone number, and contact at the shop where your GMC is to be towed and to confirm they have experience working
on GMC's.
9) Most likely they won't be able to tell you if the shop has experience on a GMC so if it is during normal business hours call the
shop yourself while you're waiting for the tow truck. Ask if they have any experience working on 1973-78 GMC Motorhomes. Most likely
they will not have any experience so call the tow service provider rep back and pass that information on to them. Ask them how a
shop with no experience working on a GMC could be qualified to do so?
10) When the tow vehicle arrives ask the driver if they have ever towed a GMC before. The answer will most likely be no so give him
the copy of the TOWING VEHICLE section out of the MM and ask him to please take a minute to read it.
11) Confirm that the tow vehicle has sufficient capacity to lift the front wheels of a GMC (GAWR 4,200 pounds) tow the 12,000 pound
GMC.
12) Confirm that the tow company is insured and is responsible for any damage suffered while the vehicle is under tow.
13) When you arrive at the shop ask again if they have experience working on a GMC.
14) Ask the shop if they have the Maintenance Manual, Parts Book, and special tools for working on a GMC.
15) Ask the shop how long it will be before they can look at your GMC.
16) If you are unhappy with responses from the shop call the tow service provider and advise them. Ask if you can be taken to shop
that does have experience, manuals, and tools!
All the above may sound pedantic but if "something happens" and you wind up in court you can easily demonstrate that you did your
best to inform the tow service provider, the tow company, and the repair shop of any special requirements for towing a GMC and
repairing it.
At the end of the day it may all come to naught but at least you won't kick yourself for not doing something you could/should have!
If anybody has any additional thoughts regarding this subject please feel free to comment.
Regards,
Rob M.
-----Original Message-----
From: Jeremy
Someone, maybe Rob? has a list of annecdotal plusses and minuses for the various providers. I liked AAA but it was the most
expensive, I use Coach-Net now and they have done a good job. The one I really did not like was Good Sam.
I had Good Sam and used it twice in a two month span after 1.5 years of membership. The first time they sent a mechanic to help me
with a busted hose on the GMC, the second time to jumpstart my wife's car. About a week later I got a letter from them asking me to
properly maintain my vehicles so they will not have to come help me so often. The letter was obnoxious, clearly a form letter they
send to people who use the service more than once in a given time, and really rubbed me the wrong way. I dropped them immediately.
--
Thanks,
Jeremy
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Regards,
Rob M. (USAussie)
The Pedantic Mechanic
Sydney, Australia
'75 Avion - AUS - The Blue Streak TZE365V100428
'75 Avion - USA - Double Trouble TZE365V100426
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| Re: [GMCnet] Best emergency roadside sersvice? [message #194264 is a reply to message #194225] |
Fri, 28 December 2012 15:55 |
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USAussie
Messages: 15912
Registered: July 2007
Location: Sydney, Australia
Karma: 6
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Senior Member |
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Johnny,
When Helen and I retired to Australia we decided that we were tired of running appliances through transformers and sold all the
110VAC items at a garage sale before we left.
When we got to Australia we bought all new 240VAC appliances. The only items we bought service contracts on were the 42" Panasonic
plasma TV and the Delonghi coffee machine that grinds fresh beans. The TV cost $6000 (this was in 2003) and the service contract was
$1100. The coffee machine was $900 and the service contract was $120. Lost money on the TV contract, the power supply failed and it
cost $360 to repair it (paid by the service contract). I can't remember how many times the coffee machine has been back to the shop
during the 5 year contract but we definitely got our moneys worth out of that.
Regards,
Rob M.
PS - I was at a JB HiFi store the other day and I can't believe how cheap Plasma and LCD TV's are now!
-----Original Message-----
From: gmclist-bounces@temp.gmcnet.org [mailto:gmclist-bounces@temp.gmcnet.org] On Behalf Of Johnny Bridges
I bought a TV off Sam a while back - nice Sony HD. They offered a maintenance contract/ 'Does this cover the projection bulb' I
asked. Oh yes, covers everything. At checkout I asked again, they assured me again the lamp was covered. Couple years and the
lamp failed - as they normally do. Seems the third party who actually does the work doesn't cover the bulb. I got no help from
Sam's. I even offered to the local guy, give me store credit in the amount of the policy and call it even. We're talking about $99
here, not the world. No, can't help at all. In that I had been doing 300 - 500 a month since they started here, he pist off a $30K
customer who hasn't spent a nickel in Sams since. Nor will I. Urinate on them.
--johnny
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Regards,
Rob M. (USAussie)
The Pedantic Mechanic
Sydney, Australia
'75 Avion - AUS - The Blue Streak TZE365V100428
'75 Avion - USA - Double Trouble TZE365V100426
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| Re: [GMCnet] Best emergency roadside sersvice? [message #194265 is a reply to message #194262] |
Fri, 28 December 2012 16:09 |
rcjordan
Messages: 1913
Registered: October 2012
Location: Elizabeth City, North Car...
Karma: 1
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Senior Member |
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>As I read the AAA site, and confirmed with the rep, the 200 mile tow does not apply to RVs.
I had missed that. Thanks.
SOLD 77 Royale Coachmen Side Dry Bath
76 Birchaven Coachmen Side Wet Bath
76 Eleganza
Elizabeth City, NC
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| Re: [GMCnet] Best emergency roadside sersvice? [message #194314 is a reply to message #194252] |
Sat, 29 December 2012 09:56 |
jhbridges
Messages: 8412
Registered: May 2011
Location: Braselton ga
Karma: -74
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Senior Member |
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Aw, I know. I'm still looking for where I was (mis) informed ET ignition fired on closure. No matter, I has again learnt.
--johnny
From: Emery Stora <emerystora@mac.com>
To: gmclist@temp.gmcnet.org
Sent: Friday, December 28, 2012 3:18 PM
Subject: Re: [GMCnet] Best emergency roadside sersvice?
Its easy for me to Monday morning quarterback! I really meant the message for others to be aware of rather than telling you.
Emery Stora
On Dec 28, 2012, at 1:05 PM, Johnny Bridges wrote:
> Hinmdsight's always 20-20 :)
>
> --johnny
>
>
> From: Emery Stora <emerystora@mac.com>
> To: gmclist@temp.gmcnet.org
> Sent: Friday, December 28, 2012 2:58 PM
> Subject: Re: [GMCnet] Best emergency roadside sersvice?
>
> I guess that if you questioned it twice and you still had doubts that it might be a good idea to ask them to write out a note and sign it.
>
> Emery Stora
>
> On Dec 28, 2012, at 12:43 PM, Johnny Bridges wrote:
>
>> I'm aware of the scam - have been for years. That's why when it was offered, I asked the guy on a lark if it covered the bulb. They do in fact fail, and one replacement repays the cost of the service contract plus. Given two assurances from Sam's employees, I bought it. I'll point out, that's the only extended contract I have ever bought for anything electronic, and I'm 68--johnny
>> '76 23' transmode norris
>> '76 palm beach
>>
>> From: Emery Stora <emerystora@mac.com>
>> To: gmclist@temp.gmcnet.org
>> Sent: Friday, December 28, 2012 11:17 AM
>> Subject: Re: [GMCnet] Best emergency roadside sersvice?
>>
>>
>> On Dec 28, 2012, at 8:36 AM, Johnny Bridges wrote:
>>
>>> I bought a TV off Sam a while back - nice Sony HD. They offered a maintenance contract/ 'Does this cover the projection bulb' I asked. Oh yes, covers everything. At checkout I asked again, they assured me again the lamp was covered. Couple years and the lamp failed - as they normally do. Seems the third party who actually does the work doesn't cover the bulb. I got no help from Sam's. I even offered to the local guy, give me store credit in the amount of the policy and call it even. We're talking about $99 here, not the world. No, can't help at all. In that I had been doing 300 - 500 a month since they started here, he pist off a $30K customer who hasn't spent a nickel in Sams since. Nor will I. Urinate on them.
>>>
>>> --johnny
>>> '76 23' transmode norris
>>> '76 palm beach
>>>
>>
>> As you have found out it is a sucker's bet to buy an additional maintenance contract of any thing such as refrigerators, TVs etc. The manufacturer's warranty is usually at least a year if not more. These things tend to go bad right away if there is a problem or else they long outlive the contract you can buy. The stores often make more on the contracts than they do on the merchandise itself.
>>
>> If you buy with some credit cards they sometimes will double the manufacturer's warranty. So keep your receipts and check the credit card policy that you have.
>>
>> Emery Stora
>> 77 Kingsley
>> Frederick, CO
>>
>> _______________________________________________
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Foolish Carriage, 76 26' Eleganza(?) with beaucoup mods and add - ons.
Braselton, Ga.
I forgive them all, save those who hurt the dogs. They must answer to me in hell
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| Re: [GMCnet] Best emergency roadside sersvice? [message #194365 is a reply to message #194314] |
Sun, 30 December 2012 09:13 |
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Matt Colie
Messages: 8547
Registered: March 2007
Location: S.E. Michigan
Karma: 7
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Senior Member |
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| Johnny Bridges wrote on Sat, 29 December 2012 10:56 |
Aw, I know. I'm still looking for where I was (mis) informed ET ignition fired on closure. No matter, I has again learnt.
--johnny
|
Johnny,
When you find it, please pass the information to me. I have seen so very many strange things that:
A - I can believe it is possible
B - Knowing where it is used would be neat.
After seeing the MB race car with a dynamotor and a vacuum tube in the ignition, nothing is too far out to believe.
Matt
Matt & Mary Colie - Chaumière -'73 Glacier 23 - Members GMCMI, GMCGL, GMCES
Electronically Controlled Quiet Engine Cooling Fan with OE Rear Drum Brakes with Applied Control Arms
SE Michigan - Near DTW - Twixt A2 and Detroit
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