| [GMCnet] Kudos to Lowe's (long)... [message #169060] |
Wed, 09 May 2012 14:05  |
Kudzu
Messages: 377
Registered: November 2011
Location: Marshville, NC
Karma:
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Lowe's is the only store I can see that carries the Black Jack paint
with the ceramic crystals. Well, I guess it's not as popular an item
here in the southeast as it is in the southwest because they didn't have
it in stock and I couldn't order it on the website for delivery to the
store. Talked to a store manager and after he talked to their buyer,
they said they could get it to me for $100 shipping (the 5 gallon bucket
is $113).
I filled out a comment form noting that, if it was available, their
website had shipping for $79 and one of their affiliates had shipping at
$19. But there was still no way it was available in my area. (And why
the upcharge in shipping?.) After a few chats with the manager - who had
my web comment forwarded to him - again, I asked why couldn't they throw
in that bucket with the next Black Jack shipment?
Long story longer, I got a call yesterday and Lowe's has agreed to get
me a bucket for $108 and no shipping. It's good when the big boys want
to make a customer's issue right.
Thanks for the vent,
Dan in NC
Caregiver to a 1976 Eleganza II
"Tzetze Fly"
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1976 Eleganza II
1996 Chevy Impala SS
1999 Kawasaki Vulcan Nomad
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