| fantastic fan problem [message #138462] |
Thu, 11 August 2011 12:39  |
fred v
Messages: 999
Registered: April 2006
Location: pensacola, fl.
Karma: 0
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the lid won't close either automatically or manually. anyone had this happen?
Fred V
'77 Royale RB 455
P'cola, Fl
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| Re: fantastic fan problem [message #138520 is a reply to message #138462] |
Thu, 11 August 2011 17:27  |
chasingsummer
Messages: 434
Registered: May 2011
Location: asheboro, nc
Karma: 0
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call fantastic fans, best customer service you will ever find, they will tell u what they think it is and send you new stuff, if they guess wrong then call them back, they will then send you more new stuff, my board went bad which would not lower mine,mine was old enough that it did not have the manual knob to lower with, they sent all new stuff inside including covers and trim ring, with board and switchs attached,
bgk
brian
asheboro, nc
75 eleganza, 74 build
119k miles and counting,
DOG HOUSE
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| Re: fantastic fan problem [message #138521 is a reply to message #138479] |
Thu, 11 August 2011 17:30 |
fred v
Messages: 999
Registered: April 2006
Location: pensacola, fl.
Karma: 0
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| hasbeen wrote on Thu, 11 August 2011 14:39 |
Fred, a little more info would help. Is the crank turning and the lid not moving? Had this happen on my Alpenlite and what happened was the roll pin had come out of the crank mechanism. I called Fantastic Fan and they sent me a new mechanism free.. Lifetime warranty on these. What a GREAT company..
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yes, the knob is turning on automatic but no action on the lid. when i pull down on the knob for manual operation it does nothing when i turn it. i'll go ahead and remove the drive unit so i can close the lid and call the company.
Fred V
'77 Royale RB 455
P'cola, Fl
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| Re: fantastic fan problem [message #138522 is a reply to message #138520] |
Thu, 11 August 2011 17:31 |
fred v
Messages: 999
Registered: April 2006
Location: pensacola, fl.
Karma: 0
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| chasingsummer wrote on Thu, 11 August 2011 17:27 |
call fantastic fans, best customer service you will ever find, they will tell u what they think it is and send you new stuff, if they guess wrong then call them back, they will then send you more new stuff, my board went bad which would not lower mine,mine was old enough that it did not have the manual knob to lower with, they sent all new stuff inside including covers and trim ring, with board and switchs attached,
bgk
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their web site says 2 year warranty. i guess they had too many failures.
Fred V
'77 Royale RB 455
P'cola, Fl
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| Re: fantastic fan problem [message #138619 is a reply to message #138522] |
Thu, 11 August 2011 23:23 |
Ken Burton
Messages: 10030
Registered: January 2004
Location: Hebron, Indiana
Karma: 10
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| fred v wrote on Thu, 11 August 2011 17:31 |
| chasingsummer wrote on Thu, 11 August 2011 17:27 |
call fantastic fans, best customer service you will ever find, they will tell u what they think it is and send you new stuff, if they guess wrong then call them back, they will then send you more new stuff, my board went bad which would not lower mine,mine was old enough that it did not have the manual knob to lower with, they sent all new stuff inside including covers and trim ring, with board and switchs attached,
bgk
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their web site says 2 year warranty. i guess they had too many failures.
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Call them. They will send you what ever you need for free no matter how old it is. They never ask how old the fan is.
Ken Burton - N9KB
76 Palm Beach
Hebron, Indiana
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| Re: fantastic fan problem [message #138721 is a reply to message #138462] |
Fri, 12 August 2011 14:44 |
fred v
Messages: 999
Registered: April 2006
Location: pensacola, fl.
Karma: 0
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just got off the phone with the parts guy. he is sending a new design motor and lift mechanism free of charge. what a company!
Fred V
'77 Royale RB 455
P'cola, Fl
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| Re: fantastic fan problem [message #138742 is a reply to message #138732] |
Fri, 12 August 2011 17:36 |
fred v
Messages: 999
Registered: April 2006
Location: pensacola, fl.
Karma: 0
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| RF_Burns wrote on Fri, 12 August 2011 15:20 |
Just wondering... on my Fantasic fan, if I manually raise the lid and start the fan, it sounds like the motor runs that operates the knob when on automatic. It sounds like it runs all the time.
If I let it open itself on automatic, when it gets to the max-open position, it sounds like it just hits an end-stop and the motor grinds to a halt and stalls out... sounds like the power is not shut off to it.
Is this how it suppose to work? seems hard on the little motor.
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i believe that was my problem; it would stall the motor when open. mine would not close manually. it stripped out the splines on the motor drive and jammed the lid in the open position and stripped the worm gear that lifts the lid. it looks like they have a re-designed drive for the lid.
Fred V
'77 Royale RB 455
P'cola, Fl
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| Re: fantastic fan problem [message #138892 is a reply to message #138462] |
Sat, 13 August 2011 14:21 |
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RF_Burns
Messages: 2277
Registered: June 2008
Location: S. Ontario, Canada
Karma: 3
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Thanks for that info Fred. I'll call them next week!
Bruce Hislop
ON Canada
77PB, 455 Dick P. rebuilt, DynamicEFI EBL EFI & ESC.
1 ton front end
http://www.gmcmhphotos.com/photos/showphoto.php?photo=29001
My Staff says I never listen to them, or something like that
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