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| Re: [GMCnet] Just venting [message #325519 is a reply to message #325518] |
Sun, 29 October 2017 12:16   |
jimk
Messages: 6734
Registered: July 2006
Location: Belmont, CA
Karma:
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Senior Member |
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Ken,
All the package handlers do it more than we like.
When the part lost is a rare part it really hurts and most of the time our
customer does it believe us.
Thanks for bringing it up.
On Sun, Oct 29, 2017 at 10:09 AM Ken Burton wrote:
> I am usually complaining about UPS here. Well now it is USPS. I mailed a
> 100 ml. oil sample First Class with tracking to Blackstone for a very long
> trip of 120 miles. My receipt says it will be delivered in 2 days (not
> guaranteed). Well it now has been 10 days and it is still in transit.
> After
> initial mailing in NW Indiana it went overnight to a sorting facility in
> Forest Park, IL. After sitting in Forest Park for 5 days and my complaining
> to the USPS Consumer Affairs people, it was scanned and sent on it's way.
> I was verbally told by the USPS investigating person that it would be
> delivered the next day. Well we are now 4 days later since it was found
> and sent on it's 150 mile trip to Ft. Wayne and it is lost again. I
> actually
> got a phone call on Saturday from USPS saying that they are working on it.
>
> What I haven't mentioned is this is the 4 shipment this year to Blackstone
> that they have screwed up. Two were lost and never heard of again and one
> arrived 6 days later instead of 2. These 4 were sent from four different
> post offices in two different counties but all were forwarded through Forest
> Park Bulk Mail sorting facility.
>
> Sounds like a systemic problem to me.
> --
> Ken Burton - N9KB
> 76 Palm Beach
> Hebron, Indiana
>
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--
Jim Kanomata
Applied/GMC, Newark,CA
jimk@appliedairfilters.com
http://www.appliedgmc.com
1-800-752-7502
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Jim Kanomata
Applied/GMC
jimk@appliedairfilters.com
www.appliedgmc.com
1-800-752-7502
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